Summary
Overview
Work History
Education
Skills
Timeline
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Kriti Sharma

Summary

Experienced Mainframe System Programmer specializing in IBM Program Products. Skilled in installation, configuration, upgrades, and migrations. Collaborative team player with a proven track record of delivering high-quality solutions. Over 4+ years of hands-on technical support experience, adept at identifying and resolving issues. Proficient in analyzing qualitative and quantitative data to drive strategic outcomes.

Overview

4
4
years of professional experience

Work History

Mainframe System Programmer

IBM India Private Limited
10.2024 - Current
  • Successfully delivered projects including Z Secure Admin and Alert, ZMFA, MQ Health Check, ADDI, and IBM MQ installation.
  • Proficient in installing and configuring various IBM products to meet enterprise requirements.
  • Completed multiple certifications including SMP/E, Basics of z/OS, and RACF fundamentals
  • Collaborated with the z DevOps team to install and configure Watson X Assistant for z/OS
  • Experience with monitoring tools such as OMEGAMON for MQ to ensure optimal system performance and availability
  • Knowledge of IBM Developer for z/OS (IDZ), Intelli Magic, z/OS Explorer and Z owe Visual Studio Code extension for mainframe development and management.

MQ Mainframe System Programmer

Kyndryl India Pvt. Ltd
11.2021 - 10.2024
  • Trouble-shooting issues which comes through services and servers in WebSphere application server.
  • Worked on Disaster Recovery in Test, Development & Production environments.
  • Good knowledge on queue sharing group.
  • Worked on many changes to increase Queue Depth, to create Dead Letter Queues.
  • Created MQ Objects like Queue Managers, Local Queue, Remote Queue, Transmission Queue, Dead Letter Queue, Triggers, Process, Topic, Subscriptions, Sender Channel, Receiver Channel, Server Connection Channel, Listeners, Increasing maximum message length of queues, Alerting MQ objects.
  • Monitored Queue Manager logs.
  • Worked on Dead Letter Queue Handler jobs and cleared messages from queues.
  • Documenting all change process, Installation, Upgrade and Maintenance steps.
  • Experience using following Change, Incident, and Problem Management processes.
  • Participate in Disaster Recovery / MQ backup & recovery activities Assist with MQ Software updates and Patching.
  • Worked on TSO, ISPF, VSAM, NON VSAM, SMPE, Linked list, APF.
  • On-call Support 24X7.
  • Engage with TSO/ISPF/ Concepts, Navigation & Commands JCL Coding(Intermediate) & IBM MVS Utilities & Jes2 z/OS & IPL Flow, z/OS Storage Overview System Module and Procedure Search Order Overview.
  • Deep knowledge on IBM CICS/MQ explorer.
  • Deep knowledge on DYNATRACE.
  • Worked with various project, Northern Trust,Citizen Bank.

Associate Technical Engineer

IBM India Private Limited
06.2021 - 11.2021
  • Engage with TSO/ISPF/ Concepts
  • Navigation & Commands
  • JCL Coding(Intermediate) & IBM MVS Utilities & Jes2
  • Z/OS & IPL Flow
  • Z/OS Storage Overview System Module and Procedure Search Order Overview

Education

Master of Science - Master of Computer Application

Ranchi University
05-2020

Bachelor of Science - Information Technology

Ranchi Women's College
05-2017

Skills

    • IBM WebSphere MQ/IBM MQ Explorer/MQ Utilities

    • Cluster concept

    • TSO/ISPF/SDSF

    • SMPE

    • Tools- Dynatrace/MO71/OMEGOMON MQ

    • Linked list/APF/PARMLIB

    • OMVS

Timeline

Mainframe System Programmer

IBM India Private Limited
10.2024 - Current

MQ Mainframe System Programmer

Kyndryl India Pvt. Ltd
11.2021 - 10.2024

Associate Technical Engineer

IBM India Private Limited
06.2021 - 11.2021

Master of Science - Master of Computer Application

Ranchi University

Bachelor of Science - Information Technology

Ranchi Women's College

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Kriti Sharma