Kriti Singh

Results-driven Sales Manager bringing 8+ years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.

Mapping business requirements and coordinating in developing new business. Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level. Conducting process reviews for ensuring strict adherence to the process parameters / systems as per defined guidelines.

Data Mining & Prospecting > Email & Cold Calling Solution Selling Appointment Setting / Lead Generation Communication Probing Identifying needs Team Building Active Listening Skills Using HubSpot, Demand Farm, Outreach and Salesforce, Monday.com

• Provana LLC, Account Manager, 01/23/23, Present, Networking with CXOS of Enterprises to generate interest for the product., Added 5 new logos from Jan'23-May'23, Responsible for new client acquisition in the USA/UK region., Product Demonstration to C-suite people in Enterprises, Responsible for implementing new campaigns to expand the reach through LinkedIn, Outreach, and different other online platforms., Brand proposition and partnerships strategy, Designed and implemented special campaigns for top 100 accounts., Expert knowledge with SaaS and PaaS-based tools, analytics and dashboards., Cross-functional approach through coordination with multiple teams in inter and intra-geographies., Propose potential business deals by contacting potential partners, discovering and exploring opportunities., Planned and developed strategies to increase sales territory positioning, exceeding company targets., Optimized sales methods to best engage, acquire, and retain customers.
• OYO UK, Business Development Manager, 07/22, 12/22, Part of the Senior Management Team that works closely with the Business Development team and provide support to accelerate new business opportunities., Responsible for new client acquisition in the EU/UK region., Provide direction and performance to deliver continuous improvement and growth opportunities., Responsible for implementing new campaigns to expand the reach through LinkedIn, Outreach and different other online platforms., Brand proposition and partnerships strategy, Business development to support sales., Client relationships and lead generation activities, Cross-functional approach through coordination with multiple teams in inter and Intra geographies., Propose potential business deals by contacting potential partners, discovering and exploring opportunities., On-board Hotels & get them associated with OYO - Increasing the Supply side of OYO., Planned and developed strategies to increase sales territory positioning, exceeding company targets., Optimized sales methods to best engage, acquire, and retain customers.
• Infopro Learning Inc., Business Development Manager, 01/20, 07/22, Research accounts, identify key players and generate interest., Routing qualified opportunities to the appropriate Studios (Pre-Sales & Development) for further development., Research and discover methods to increase customer engagement., Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales., Deliver personal targets of lead generation in all service & products and geography., Initiating and developing the relationships with key decision-makers for business units within Large Organizations., Tracking and reporting sales performance including pipeline, acquisition results., Mentoring and training new joiners about product and website/CRM Clients: Govt & Federal agencies, Fortune 500 & 1000, Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails. Research accounts, identify key players and generate interest. Reaching out to key-stake holders to understand the customers need and then fix meeting for Business generation with business leader., Bagged new accounts from Fortune 500 companies with research and cold calling and relationship building (Hunting & Farming), Contributed to new-sales worth $ 3600,000 1.5 years along with my VP, Sales., Revived inactive accounts with continuous follow-ups and customized reach-out plans., Effectively utilized Professional networking sites to research on clients and understanding their needs., Designed and implemented special campaigns for top 100 accounts., Worked directly with VP Strategy & Performance Solutions for Global accounts to develop our client base by targeting Enterprise accounts (Fortune 500 & 1000 companies., Facilitating introductory discussions of our service offering to new customers which includes offerings like Custom Content Development, LDP & LXP and Learning Staff Augmentation our Technology Solutions including Al & VR Solutions., Identifying and building a pipeline of sales opportunities, developing and executing sales presentations and proposals., Gathering business requirements from clients and documenting them into Business Requirement Document (BRD)., Working with Pre-Sales and Studios on Client Proposal & Solution artifacts., Worked on various campaigns which are industry and domain specific., Well versed on Outreach and salesforce for day-to-day activities., Generating population for Globally held webinars, Seminars and Podcast.
• ELDOCSINDIA, Sales Operations Manager, 09/17, 12/19, Provide internal leadership for the sales organization., Make important policy, planning, and strategy decisions., Develop, implement, and review operational policies and procedures., Assisting HR with recruiting when necessary for our department., Help promote a company culture that encourages top performance and high morale., Oversee budgeting, reporting, planning, and auditing., Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations. Work with the board of directors to determine values and mission, and plan for short and long-term goals. Identify and provide solutions for customer challenges and create opportunities for the organization's revenue., Build alliances and partnerships with other organizations to development affiliate partnerships.
• RHDL (BPO Unit), Sr. Sales Associate, 06/15, 06/17, Striving to provide the best outsourcing solutions to global customers ensuring optimum level of satisfaction., Focused to deliver paramount quality as the prime objective by maintaining world class services., One stop shot as an exclusive delivery center for all global clients across U.K and North America inherit a Solutions included providing offshore outsourcing experience, technology capabilities and domain expertise to create a strong BPO value proposition for our customers., Contacting potential customers by cold calls, emails, solicit sales for services., Maintaining and developing good relationship with customers to drive revenue goals., Contributed highly to the team's efforts by accomplishing objectives and targets defined annually., Helped the Management in forthcoming product sales pitch and creation on special promotions & offers.

Business Development & Account Management > Mapping client's requirements and coordinating and implementing processes in line with the guidelines specified by the client and pitching the right solution. Ability to understand the clients unstated needs and strategizing solution selling model. > Identifying improvement areas & implementing measures to maximize customer satisfaction levels. Actively listening to the customer feedback & using it for higher standard of performance Managed and worked with fortune 500 accounts and communicating with their C-level, Directors, Decision makers and discovering potential synergies of working partnership. Worked on global market delivery and mainly focusing on Key global organizations. Researching and Listening to the needs of the market and clients and share best practices with the pre-sales and marketing teams.

An experienced professional with an overall experience of 7 years across various sectors such as Individual Contributor for the Global Learning Sales team with experience in New Account Hunting & Farming, Technology Sales, Project Management, SAAS Sales, End-End Client Sales Development Process. Persuasive communicator with exceptional relationship management and team handling skills with the ability to relate to people at any level of business and management. An effective communicator and team player with good interpersonal, presentation and analytical skills Adroit at learning new concepts quickly, working well under pressure and communicating ideas clearly and effectively. Dedicated and highly ambitious to achieve personal goals as well as the organizational goals Excellent decision-making skills with a positive approach.

• Listening to Music.
• Spending time with Family.
• Travelling & Driving.
• Meeting new people and exploring new cultures and cuisine.