Kritika Adhav
Mumbai
Summary
Successful Flight Attendant with strong dedication to safety and customer service. Smart and polished with dynamic interpersonal skills. Known for excellent service and friendly, personable attitude.
Overview
6
6
years of professional experience
Work History
Flight Attendant
Qatar Airways
Doha
05.2022 - 08.2024
- Managed onboard customer service, overseeing food and beverage delivery during flights.
- Responded promptly to medical emergencies, prioritizing passenger safety.
- Instructed passengers on safety and emergency protocols before takeoff and landing.
- Conducted training sessions focused on customer service and conflict resolution techniques.
- Consistently adhered to security measures and company policies throughout all flights.
- Provided comprehensive safety instructions to passengers, addressing inquiries effectively.
- Participated in training on customer service, conflict resolution, and safety procedures to stay updated.
English Instructor
Speakizy Spoken English
Mumbai
06.2018 - 03.2022
- Facilitated small group activities to enhance peer collaboration and communication.
- Developed comprehensive lesson plans utilizing diverse instructional strategies for varied learner needs.
- Participated in professional development workshops focused on best practices in teaching English literature and composition.
Education
Master of Arts - English Language And Literature
Pune University
India11-2020
Bachelor of Arts - English Language And Literature
Pune University
India08-2017
High School Diploma -
Pune University
India08-2012
Skills
- Safety procedures
- Conflict resolution
- Emergency response
- Team collaboration
- Time management
- Communication skills
- Problem solving
- Cultural sensitivity
- Passenger safety management
- Customer service
Languages
Hindi
First Language
English
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
Timeline
Flight Attendant
Qatar Airways
05.2022 - 08.2024
English Instructor
Speakizy Spoken English
06.2018 - 03.2022
Master of Arts - English Language And Literature
Pune University
Bachelor of Arts - English Language And Literature
Pune University
High School Diploma -
Pune University
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