KRITIKA AGARWAL

• Strategized, developed, and managed assigned IT sourcing categories and projects, ensuring sustained delivery of results aligned with business needs
• Balanced operational activities with strategic planning initiatives, contributing to long-term organizational goals and objectives
• Led vendor negotiations, contract development, and commercial term drafting, managing the full contract lifecycle from RFx processes to post-execution governance
• Partnered with global stakeholders, working cross-functionally and cross-regionally to drive IT sourcing strategies and operational efficiencies
• Managed a diverse IT vendor portfolio, identifying optimization and consolidation opportunities to enhance cost efficiency and service delivery
• Conducted market analysis, vendor evaluations, benchmarking, cost forecasting, and negotiation strategies to leverage global capabilities and scale
• Implemented and maintained vendor management processes, ensuring compliance, contract obligations, and proactive issue resolution
• Provided administrative and analytical support, including tracking, reporting, scheduling, and data management to support IT Sourcing and Vendor Management (ITSVM) functions
• Mentored and provided guidance to junior team members, fostering a culture of continuous improvement and knowledge sharing
• Directed a project to transform company ERP valued at 32 Million USD.

Designed and issued a monthly internal newsletter focused on ITSVM for stakeholders.

• Followed codes and legal guidelines to comply with regulatory agencies and legal considerations.
• Achieved cost-savings by developing functional solutions to problems.

• Ensuring Vendor data management in SAP MM module and sales force tool
• Documentation uploading
• Purchase info record creation/modification/Supplier pricing data ensuring accurate information related to all documentation related to supplier i.e
• Contracts/trade compliance documents/Vendor registrations forms/ Vendor assurance forms/ Supplier questionnaires documentation
• Working as a Strategic Sourcing Specialist, managing the complete end to end learning and training request globally for customers Rolls Royce and Shell across the globe

• Managing the internal requests from internal user’s/project managers, quote request from Vendors, following PO creation procedure i.e
• Capex, Opex, Raising PRB/PST/EPAS for PO creation, chasing approvers & follow ups for delivery on time and meet the SLA/KPI
• Procuring hardware, data centre, network equipment/ peripherals & software for Global requirements ex
• US, UK, China, Japan
• Share the Business proposal/ requirement with supplier & inviting quotes and doing negotiation based on t&c and cost
• Finalizing the quotes after comparison with other vendor’s proposals
• Interacting with internal end users/PMs
• Providing updates to relevant stakeholders about deliverable deadlines
• Buying professional services for new infrastructure setup/movement from one site to another site be it h/w items or s/w items
• Keeping track of renewals of hardware/software items and project related information
• Identifying gaps & cost saving opportunities in contracts
• Interacting with cross- functional teams to achieve business targets
• Gathering all the documents from stakeholders that are required for approval from senior management on PO
• Escalating the issue to vendor in case of delay in delivery of HW & SW items or delay in quotes, following Supplier Escalation Matrix Procedure
• Coordinating/interacting with suppliers for any support that is required by technical team & chasing supplier for timely deliveries
• Responsible for order fulfilment or facilitating the complete life cycle of IT hardware and software procurement i.e
• P2P
• Coordinating with finance on tasks like invoice verification and approvals
• Vendor On boarding
• Handling Renewals/ Keeping track for communication/ Data links & clearing their payments
• Preparing reports on excel and procedure documentation
• Maintaining excellent business relationships with Business & Vendors