Kritika Berry
Senior Office Services Admin/Corporate Travel Coordinator
Milton,Ontario
Summary
Seasoned Senior Office Services Admin and Corporate Travel Coordinator with a demonstrated track record in streamlining workflows, implementing impactful cost-saving strategies, and fostering a collaborative work culture.
Well-versed in the intricacies of efficient travel management, adept at nurturing strong vendor relationships, and experienced in the seamless execution of successful events. A strategic thinker proficient in administration, travel logistics, and event coordination, dedicated to achieving organizational excellence.
Overview
19
19
years of professional experience
8
8
years of post-secondary education
Work History
Seasoned Senior Office Services Admin/Travel Coordinator
McKinsey & Company
08.2016 - Current
- Administrative Leadership and Management
• Implemented effective administrative systems, policies, and procedures, resulting in streamlined workflows and increased productivity.
• Collaborated with finance and management teams to set and monitor budgets, ensuring efficient resource allocation.
• Developed and executed cost optimization strategies, leading to substantial savings in various operational areas. Established and maintained professional relationships with key vendors, including negotiating favourable terms and contracts.
• Coordinated and executed a wide range of office events, fostering team-building and a positive work culture.
• Maintained comprehensive records and documentation, ensuring easy retrieval of information for reporting and decision-making.
• Continuously evaluated and improved office processes, leveraging technology and best practices to enhance efficiency.
• Implemented digital transformation initiatives, transitioning the office to paperless operations, reducing environmental impact, and increasing efficiency.
• Spearheaded cross-functional teams to address complex challenges and deliver innovative solutions, promoting a culture of continuous improvement.
• Developed and executed comprehensive employee training programs, enhancing staff skills and performance, and contributing to a more proficient and capable workforce.
Travel Management and Vendor Relations
• Managed the travel program, achieving significant cost savings.
• Oversaw the complete end-to-end hotel RFP process.
• Coordinated vendor onboarding, ensuring compliance with company standards.
• Optimized travel bookings, conducted cost analysis, and identified savings opportunities.
• Oversaw special projects and tracked progress towards organizational goals.
• Conducted negotiations and contracting with hotels, ground transport, and other travel vendors.
• Strategically positioned future requirements and contracted with vendors accordingly.
• Managed and tracked travel costs, analyzed demand and supply for bookings, and collaborated with the leadership team on outcomes.
• Fostered professional relationships with vendors, including travel agencies, hotels, and guest houses.
• Collaborated successfully with travel agents, establishing SOPs for efficient travel booking execution.
• Actively worked to improve overall office productivity.
• Prepared staff schedules and ensured timely pay disbursements.
Event Coordination
• Assisted in planning and executing diverse events, from team meetings to large corporate gatherings.
• Collaborated with teams to gather event requirements, manage logistics, and negotiate vendor contracts.
• Managed event budgets, tracked expenses, and provided cost-effective solutions.
• Created detailed event schedules and timelines to ensure smooth execution.
• Acted as a point of contact for attendees, addressing inquiries and resolving issues.
• Oversaw event setup, including seating arrangements and decorations.
• Conducted post-event evaluations to gather feedback for improvements.
HR/ Administration Associate
Emerson Process Management India Private Limited
03.2006 - 08.2016
- Assisted with event planning, including associated travel and logistical arrangements
- Reduced overhead by taking on more responsibility with creative and administrative projects
- Managed executive calendar and coordinated weekly project team meetings
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance
- Composed and drafted all outgoing correspondence and reports for managers
- Scheduled office meetings and client appointments for a team of 40-50 professional Sales & Finance Managers
- Oversaw daily office operations for staff of 10 employees
- Oversaw inventory and office supply purchases
- Managed office supplies, vendors, organization and upkeep
- Oversee inventory activities, including materials monitoring, ordering or requisition, and supply stocking or re-stocking
- Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas, and
- Transportation
- Coordinated, scheduled and arranged meeting and travel calendars, including business and social events
- Organized all new hire, security and temporary paperwork
- Provided clerical support to company employees, including copying, faxing and file management.
Guest Services Associate
Hotel Le Meridien
New Delhi
11.2004 - 03.2006
- Made accommodations and travel arrangements for visitors
- Explained the hotel's policies and procedures to guests when they checked in
- Reported maintenance problems to the appropriate personnel
- Pleasantly engaged guests as they entered the facility and offered to provide them with assistance
- Resolved issues in a timely and professional manner with knowledgeable and friendly service
- Maintained a working knowledge of nightlife, local dining establishments and historic sites to share with hotel guests
- Greeted 80-90 daily visitors and customers upon arrival
- Coordinated with room service, housekeeping, maintenance and security to meet all guest needs
- Created lasting relationships with guests that built loyalty and drove hotel revenue
- Trained new staff on correct procedures, compliance requirements and performance strategies
- Ran reports detailing daily actions, including guest numbers, accounting expenses and income and room service usage
- Performed concierge services for guests as needed
- Operated communications equipment.
Education
High School Diploma -
St. Mark's Senior Secondary Public School
New, Delhi 04.2003 - 04.2004
BA - English
University of Delhi
New, Delhi 05.2004 - 04.2008
MBA - Humans Resources & Business Administration
Maharshi Dayanand University
01.2008 - 01.2011
Skills
Administrative support
undefinedhttps://www.linkedin.com/in/kritika-punj-berry-256385b/
Linkedin profile
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Seasoned Senior Office Services Admin/Travel Coordinator
McKinsey & Company
08.2016 - Current
MBA - Humans Resources & Business Administration
Maharshi Dayanand University
01.2008 - 01.2011
HR/ Administration Associate
Emerson Process Management India Private Limited
03.2006 - 08.2016
Guest Services Associate
Hotel Le Meridien
11.2004 - 03.2006
BA - English
University of Delhi
05.2004 - 04.2008
High School Diploma -
St. Mark's Senior Secondary Public School
04.2003 - 04.2004
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