Kritika Berry
Senior Office Services Admin/Corporate Travel Coordinator
Milton,Ontario
Summary
Seasoned Senior Office Services Admin and Corporate Travel Coordinator with a demonstrated track record in streamlining workflows, implementing impactful cost-saving strategies, and fostering a collaborative work culture.
Well-versed in the intricacies of efficient travel management, adept at nurturing strong vendor relationships, and experienced in the seamless execution of successful events. A strategic thinker proficient in administration, travel logistics, and event coordination, dedicated to achieving organizational excellence.
Overview
19
19
years of professional experience
8
8
years of post-secondary education
Work History
Seasoned Senior Office Services Admin/Travel Coordinator
McKinsey & Company
08.2016 - Current
- Administrative Leadership and Management
• Implemented effective administrative systems, policies, and procedures, resulting in streamlined workflows and increased productivity.
• Collaborated with finance and management teams to set and monitor budgets, ensuring efficient resource allocation.
• Developed and executed cost optimization strategies, leading to substantial savings in various operational areas. Established and maintained professional relationships with key vendors, including negotiating favourable terms and contracts.
• Coordinated and executed a wide range of office events, fostering team-building and a positive work culture.
• Maintained comprehensive records and documentation, ensuring easy retrieval of information for reporting and decision-making.
• Continuously evaluated and improved office processes, leveraging technology and best practices to enhance efficiency.
• Implemented digital transformation initiatives, transitioning the office to paperless operations, reducing environmental impact, and increasing efficiency.
• Spearheaded cross-functional teams to address complex challenges and deliver innovative solutions, promoting a culture of continuous improvement.
• Developed and executed comprehensive employee training programs, enhancing staff skills and performance, and contributing to a more proficient and capable workforce.
Travel Management and Vendor Relations
• Managed the travel program, achieving significant cost savings.
• Oversaw the complete end-to-end hotel RFP process.
• Coordinated vendor onboarding, ensuring compliance with company standards.
• Optimized travel bookings, conducted cost analysis, and identified savings opportunities.
• Oversaw special projects and tracked progress towards organizational goals.
• Conducted negotiations and contracting with hotels, ground transport, and other travel vendors.
• Strategically positioned future requirements and contracted with vendors accordingly.
• Managed and tracked travel costs, analyzed demand and supply for bookings, and collaborated with the leadership team on outcomes.
• Fostered professional relationships with vendors, including travel agencies, hotels, and guest houses.
• Collaborated successfully with travel agents, establishing SOPs for efficient travel booking execution.
• Actively worked to improve overall office productivity.
• Prepared staff schedules and ensured timely pay disbursements.
Event Coordination
• Assisted in planning and executing diverse events, from team meetings to large corporate gatherings.
• Collaborated with teams to gather event requirements, manage logistics, and negotiate vendor contracts.
• Managed event budgets, tracked expenses, and provided cost-effective solutions.
• Created detailed event schedules and timelines to ensure smooth execution.
• Acted as a point of contact for attendees, addressing inquiries and resolving issues.
• Oversaw event setup, including seating arrangements and decorations.
• Conducted post-event evaluations to gather feedback for improvements.
HR/ Administration Associate
Emerson Process Management India Private Limited
03.2006 - 08.2016
- Assisted with event planning, including associated travel and logistical arrangements
- Reduced overhead by taking on more responsibility with creative and administrative projects
- Managed executive calendar and coordinated weekly project team meetings
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance
- Composed and drafted all outgoing correspondence and reports for managers
- Scheduled office meetings and client appointments for a team of 40-50 professional Sales & Finance Managers
- Oversaw daily office operations for staff of 10 employees
- Oversaw inventory and office supply purchases
- Managed office supplies, vendors, organization and upkeep
- Oversee inventory activities, including materials monitoring, ordering or requisition, and supply stocking or re-stocking
- Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas, and
- Transportation
- Coordinated, scheduled and arranged meeting and travel calendars, including business and social events
- Organized all new hire, security and temporary paperwork
- Provided clerical support to company employees, including copying, faxing and file management.
Guest Services Associate
Hotel Le Meridien
New Delhi
11.2004 - 03.2006
- Made accommodations and travel arrangements for visitors
- Explained the hotel's policies and procedures to guests when they checked in
- Reported maintenance problems to the appropriate personnel
- Pleasantly engaged guests as they entered the facility and offered to provide them with assistance
- Resolved issues in a timely and professional manner with knowledgeable and friendly service
- Maintained a working knowledge of nightlife, local dining establishments and historic sites to share with hotel guests
- Greeted 80-90 daily visitors and customers upon arrival
- Coordinated with room service, housekeeping, maintenance and security to meet all guest needs
- Created lasting relationships with guests that built loyalty and drove hotel revenue
- Trained new staff on correct procedures, compliance requirements and performance strategies
- Ran reports detailing daily actions, including guest numbers, accounting expenses and income and room service usage
- Performed concierge services for guests as needed
- Operated communications equipment.
Education
High School Diploma -
St. Mark's Senior Secondary Public School
New, Delhi 04.2003 - 04.2004
BA - English
University of Delhi
New, Delhi 05.2004 - 04.2008
MBA - Humans Resources & Business Administration
Maharshi Dayanand University
01.2008 - 01.2011
Skills
Administrative support
Strategic planning
Office administration
Business administration
Project Management
Typing 52 words per minute
Booking travel
Event Coordination
Performance improvement
Travel coordination
Managing office supply inventory
Staff Management
Office management
Budgeting
https://www.linkedin.com/in/kritika-punj-berry-256385b/
Linkedin profile
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Seasoned Senior Office Services Admin/Travel Coordinator
McKinsey & Company
08.2016 - Current
MBA - Humans Resources & Business Administration
Maharshi Dayanand University
01.2008 - 01.2011
HR/ Administration Associate
Emerson Process Management India Private Limited
03.2006 - 08.2016
Guest Services Associate
Hotel Le Meridien
11.2004 - 03.2006
BA - English
University of Delhi
05.2004 - 04.2008
High School Diploma -
St. Mark's Senior Secondary Public School
04.2003 - 04.2004