Kritika Grover
Wembley, London
Summary
Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team. Passionate Led Chef skilled in menu creation, kitchen staff management and culinary direction. Friendly, outgoing and reliable professional in restaurant industry with background in cooking and management responsibilities. Inspiring Personal Trainer with comprehensive experience preparing and delivering fitness programs based on clients' goals.
Overview
4
4
years of professional experience
Work History
Freelancer(Part Time)
Coople
London
2021.09 - Current
- As a General Staff performed general office duties such as answering phones, photocopying, faxing and mailing documents.
- As a Picker Packer took orders accurately, using the restaurant's point-of-sale system.
- As a Waiting Staff checked back with guests to ensure satisfaction with each course.
- As a Waiting Staff picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Organized stock on shelves in an orderly fashion for efficient retrieval.
Lead Chef
Wembley Stadium
Wembley, London
2023.12
- Managed kitchen operations, including scheduling of staff, ordering supplies, and ensuring food safety standards were met.
- Supervised a team of chefs to ensure efficient and effective preparation of meals.
- Coordinated with front-of-house staff to ensure timely delivery of food orders.
- Trained new employees on proper food handling techniques and general kitchen safety procedures.
Kitchen Manager
Sessions Limited
London
2022.04 - 2022.12
- Developed and implemented kitchen policies, procedures and quality standards.
- Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Ensured compliance with all applicable local, state and federal laws governing food service operations.
Gym Trainer(Part Time)
GymBox
London
2022.12 - 2023.12
- Developed and implemented individualized fitness programs tailored to the needs of each client.
- Assisted clients in achieving their personal health and fitness goals by providing guidance on nutrition, exercise technique, and lifestyle changes.
- Conducted group classes in strength training, cardiovascular conditioning, flexibility exercises, and other areas of physical fitness.
- Provided motivation to help members stay committed to their health and wellness goals.
Chef De Partie
The Botanist Sloane Square
London
2021.11 - 2022.12
- Supervised and trained kitchen staff to ensure quality standards of food production.
- Maintained accurate records of stock levels, ordering new ingredients when needed.
- Developed menus for special occasions, ensuring all dishes were prepared according to recipes and standards.
- Monitored food preparation techniques to ensure that high-quality products were served consistently.
- Managed inventory levels by tracking sales, rotating stock and replenishing supplies as needed.
Line Chef
Wagamamma, London
London
2021.09 - 2021.11
- Prepared ingredients for cooking, including portioning, chopping, and storing food before use.
- Monitored food stock and placed orders with suppliers when necessary.
- Ensured proper food storage procedures were followed to maintain quality standards.
- Assisted in developing new recipes and menu items as requested by management.
Customer Support Executive
Amazon India Pvt Ltd
New Delhi
2020.07 - 2021.07
- Answered customer inquiries via phone, email, and chat.
- Provided detailed information about products and services.
- Resolved customer issues in a timely manner.
- Developed solutions to address customer complaints.
- Ensured compliance with company policies and procedures.
Education
Masters in Business Management - Business Management
Brunel University
Uxbridge, London2023-08
Skills
- Kitchen Management
- Strength training
- Boot Camp Training
- Client Engagement
- Health and wellness
- Customer Support
- Interpersonal Skills
- Excellent Communication
- Relationship Building
- Team Management
- Resource Management
- Food Safety
- Staff Supervision
- Inventory Management
- Team Collaboration and Leadership
- Operations Management
Languages
English
First Language
English
Proficient (C2)
C2
Timeline
Lead Chef
Wembley Stadium
2023.12
Gym Trainer(Part Time)
GymBox
2022.12 - 2023.12
Kitchen Manager
Sessions Limited
2022.04 - 2022.12
Chef De Partie
The Botanist Sloane Square
2021.11 - 2022.12
Freelancer(Part Time)
Coople
2021.09 - Current
Line Chef
Wagamamma, London
2021.09 - 2021.11
Customer Support Executive
Amazon India Pvt Ltd
2020.07 - 2021.07
Masters in Business Management - Business Management
Brunel University