Kritika Gupta
Bangalore
Summary
Professional sales consultant with strong track record in driving revenue growth and building client relationships. Adept at developing strategies that yield measurable results and exceed targets. Known for fostering team collaboration and adapting to dynamic market conditions. Skilled in consultative selling, negotiation, and customer engagement, bringing results-oriented mindset to every project.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Sales Consultant (US & EMEA)
Deltek| Replicon Software
06.2020 - Current
- Generated new business through effective prospecting, telemarketing and relationship building.
- Discover the requirements from the qualified leads & map their requirements to the right solution
- Coordinated sales presentations tailored specifically for individual clients'' needs and preferences.
- Coordinated internally with Solution Engineers and deliver demos
- Introduced new products to existing clients, generating additional revenue streams through upselling techniques.
- Managed key accounts to ensure client satisfaction and maximize revenue opportunities.
- Post closure, hand over the account to the implementation and CSM team and make sure the customer is onboarded quickly
- Buddy New hires and help them scale up quickly.
- Special Mention in QBR of Q4 2020
- MVP for Q3 2021
- MVP for Q1 2022
- MVP for Q2 2022
- Special Mention in QBR of Q3 2022
- Special Mention in QBR of Q4 2023
Senior Inside Sales Specialist (US)
Deskera Systems India Pvt. Ltd.
05.2018 - 05.2020
- Establish, develop and maintain positive business and customer relationships
- Reach out to customer leads through cold calling
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Execute ERP software demos for various industry segments like Retail, Distribution, CPA firms, Manufacturing, Non-profit etc
- Coordinate with Implementation and product engineers to find relevant solutions to match customer's business requirements
- Work closely with the product development team ensuring all software updates, revisions, product updates are kept track of on day-to-day basis
- After a duration of one year in the company, I was appointment as a team leader for last 10 months based on my first year's performance and adaptability for the process
- Conducting daily scrums to know team's agenda on a regular basis
- Supervise call logs, arrange resources for scheduled demos
- Provide assistance wherever needed for the 'New Joinees'
- Create weekly summary reports to present to the management, plan daily activities, and prepare training schedules
Small & Medium Business Sales Representative (US & EMEA)
Kaseya Softwares India Pvt. Ltd.
10.2015 - 04.2018
- Build the sales pipeline with proper qualification for new customer acquisition
- Created customized accounts that met both customer needs and company goals of selling robust packages of products
- Successfully achieved 114% of yearly sales goals (Jan 2017- Dec 2017)
- Maintain 3X pipeline with proper qualification for new customer acquisition
- Be the Account Manager to the closed deals for first 3 months
- Added 150+ new logos till date
- Build & maintain channel partners to generate new business
Inside Sales Manager (Overseas Europe Team)
Simplilearn Solutions Pvt. Ltd.
06.2014 - 06.2015
- Achieving Monthly/Yearly Targets
- Mentoring 2 new joiners
- Brand Promotion
- Map Potential customers
- Devises strategies and techniques for sales targets
- Coordinating with delivery team for workshops
- Pre- Workshop activities
- Post Workshop activities
- Training coordination with the participants
- Maintain and Improve relationships with the client
- Maintains Data and records
Education Engagement Specialist
Silverlake Information Systems Pvt. Ltd
12.2012 - 05.2014
- Corporate Sales
- Training Coordination
- Identifying the vendors
- Generating new clients
- Achieving Monthly/Yearly Targets
- Existing clients Follow ups for trainings
- Public Calendars Publication
- Retail Batch training schedules
- Handling Clients for corporate sales like iGate, Wipro, Eaton & Sonata etc
- Generating New Colleges for training
Business Development Executive
Cadd Center
08.2011 - 11.2012
- Training Coordination
- Follow ups with existing customers/Walkin
- Training Scheduling
- Salaries preparations
- Accounts Handling
Education
Aircraft Maintenance Engineer -
Alpine institute of Aeronautics
01.2011
10+2 -
International English Public School
Kanpur, UP01.2008
10th -
St. Mary's Senior Secondary School
Moradabad, UP01.2006
Skills
- New Business Acquisition & Territory Development
- Value Based Selling & Business Case Study Development
- Sales Forecasting & Pipeline Management
- Strategic Account Management & Expansion
- Outbound sales calling
- Contract Negotiation & Deal Closing
Languages
English
Hindi
Personal Information
Date of Birth: 08/24/90
Hobbies and Interests
- Dancing
- Listening to Music
- Teaching
- Cooking
- Lawn Tennis
- Swimming
- Badminton
Disclaimer
I hereby declare that above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of above-mentioned particulars.
Activities
Participated in State Level Mathematics Olympiad.
Certification
Sandler Bronze Level Certification of Sales Professional
Timeline
Senior Sales Consultant (US & EMEA)
Deltek| Replicon Software
06.2020 - Current
Senior Inside Sales Specialist (US)
Deskera Systems India Pvt. Ltd.
05.2018 - 05.2020
Small & Medium Business Sales Representative (US & EMEA)
Kaseya Softwares India Pvt. Ltd.
10.2015 - 04.2018
Inside Sales Manager (Overseas Europe Team)
Simplilearn Solutions Pvt. Ltd.
06.2014 - 06.2015
Education Engagement Specialist
Silverlake Information Systems Pvt. Ltd
12.2012 - 05.2014
Business Development Executive
Cadd Center
08.2011 - 11.2012
10+2 -
International English Public School
10th -
St. Mary's Senior Secondary School
Aircraft Maintenance Engineer -
Alpine institute of Aeronautics
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