Kritika Jena
Business Analyst
Bangalore
Summary
Proactive Business Analyst offering 3 years of experience in FINTECH industry success. Skilled in business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Business Analyst
Odessa Technologies
Bengaluru
08.2020 - Current
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Analyzed key aspects of the business to evaluate factors driving results and summarized them into presentations.
- Conducted stakeholder interviews to collect information on business processes and user requirements.
- Participated in testing efforts in conjunction with QA teams, including the design and execution of an overall test strategy.
- Assist with gap analysis, business process redesign, roadmap planning and developing proof of concept.
- Created dashboards to monitor and track key performance indicators.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Identified patterns and trends in large data sets and provided actionable insights.
- Generated ad-hoc reports to evaluate specific business requirements.
- Updated and developed scripts and queries to extract and analyze data from SQL.
Education
M.Com - International Business
St.Joseph's College of Commerce
Bangalore 04.2018 - 05.2020
PGDM in Financial Management - Financial Management
St.Joseph's College of Commerce
Bangalore 06.2018 - 05.2019
PGDM in Business Administration - Business Administration
St.Joseph's College of Commerce
Bangalore 04.2019 - 03.2020
Skills
Data analysis
undefinedTimeline
Business Analyst
Odessa Technologies
08.2020 - Current
PGDM in Business Administration - Business Administration
St.Joseph's College of Commerce
04.2019 - 03.2020
PGDM in Financial Management - Financial Management
St.Joseph's College of Commerce
06.2018 - 05.2019
M.Com - International Business
St.Joseph's College of Commerce
04.2018 - 05.2020
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