KRITIKA NARAYAN

• Streamlined record management processes for increased efficiency in data retrieval and organization, aligned with DGCA regulations, EPM, MOE, and CAME.
• Optimized workflow by implementing digital solutions for document storage and retrieval, reducing turnaround times.
• Enhanced team collaboration with the development of a centralized technical records database.
• Improved technical documentation quality by timely reviewing and rectifying engineering records.
• Supported engine tree definition and configuration management in AMOS for new engines and shop visits.
• Contributed significantly towards successful project completions by providing well-organized and accessible technical documentation resources throughout each phase.
• Reduced errors by approximately 96% in project documentation, ensuring accurate and up-to-date information for all stakeholders.
• Trained new employees on proper documentation practices, ensuring seamless integration into existing workflows.
• Established reliable backup strategies for critical technical records, safeguarding against data loss or corruption incidents.
• Identified opportunities for process improvements through regular evaluations of record management systems and procedures.
• Managed and monitored initial and recurrent training records and details for the entire team.
• Assisted with cannibalization processes and component tracking to support maintenance timelines and minimize aircraft downtime.
• Worked closely with the Planning, Stores, and Maintenance teams to support the execution and documentation of heavy maintenance checks.

• Prepared and analyzed fleet reliability reports, including aircraft utilization, dispatch reliability, MEL status, and operational performance indicators.
• Monitored technical defects, delays, AOG events, bird strikes, unscheduled component removals, and operational interruptions.
• Developed engineering dashboards and monitoring tools for:

1. Engine LLP tracking.

2. Engine shop visit planning.

3. APU-GPU utilization monitoring.

4. Aircraft utilization analysis.

5. Bird strike monitoring developed standalone.

6. NEO vs. CEO aircraft utilization

• Supported aircraft induction activities, and maintenance reserve claim tracking.
• Coordinated with interdepartmental stakeholders for monthly reliability review meetings with management.
• Contributed to cost-saving and revenue-generation initiatives under the “Shikhar” program.
• Involved in the preparation and organization of departmental process manuals.

• Administered the E-Learning web portal and mobile application as an initiative to digitize training programs for employees.
• Ensured platform efficiency and timely resolution of queries.
• Coordinated with vendors and internal teams to resolve platform issues and system enhancements.
• Developed and verified training content, including modules, courses, circulars, and assignments.
• Ensured that training activities complied with EPM, CAME, and MOE regulatory procedures.
• Generated training reports covering completion statistics and man-hours utilized.

Projects

• Logo creation for I5 E-Learning Mobile Application
• Development of dashboard for the E-Learning portal

• Verified aircraft records for the induction and inspection of the fleet.
• Reviewed documentation for:
  1- E-Check and C-Check maintenance packages
  2- MR1 and MR2 maintenance checks
  3- Life Limited Parts (engine, landing gear and APU)
  4-Hard-time components
• Verified compliance with Airworthiness Directives and Service Bulletins.
• Scrutinized aircraft utilization, last done – next due tasks, rotable removal components, and minimum equipment list.
• Monitored the validity of the Certificate of Airworthiness, the Certificate of Registration, the Mobile License, and the Airworthiness Review Certificate.
• Prepared deficiency reports, documentation checklists, and physical inspection reports for ARC issuance and renewal.