KRITIKA SHARMA
Palampur
Summary
People Operations and HR Operations professional with 7+ years of experience across employee lifecycle management, talent acquisition, payroll and benefits, HRIS administration, compliance and workforce planning. Experienced supporting distributed technology teams across European time zones from India, including remote HR operations for a Madrid-based team. Demonstrated success reducing recruitment costs by 35%, accelerating time-to-hire by 30%, and improving employee retention through targeted people initiatives. Experienced in cross-border HR coordination, audit documentation, visa/mobility processes and HR automation.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Agency Development Manager | People & Advisor Operations
Axis Max Life Insurance Co. Ltd.
Kangra
02.2026 - Current
- Recruited, screened and onboarded 4 new advisors within the first 2 months, exceeding hiring targets
- Built a team lifecycle framework covering training, performance reviews and productivity tracking
- Partnered with leadership on workforce planning and policy compliance, sustaining a high-performance, retention-focused culture
- Tracked hiring and performance metrics, resolved team challenges, and drove continuous process improvements
HR Operations Specialist (Part-Time, continued remote support)
Quasar Labs
11.2025 - 02.2026
- Continued supporting onboarding, payroll, benefits and HRIS administration for the distributed technical team on a part-time basis
- Kept HR records audit-ready and organized compliance documentation for tech projects
- Contributed to HR policy updates and helped launch VR/AR skills-training initiatives
- Sourced and coordinated contract staffing for software sprints, resolving day-to-day remote HR queries
- Madrid, Spain - Remote
HR Operations Manager (Full-Time)
Quasar Labs
06.2025 - 10.2025
- Owned end-to-end HR operations - onboarding, payroll, benefits, compliance - aligned to IT security standards
- Maintained HR, finance and admin records supporting audits and client reporting
- Rolled out HR policies and led tech-stack training that improved team efficiency
- Managed client talent pipelines, contract staffing, and budget/compensation disbursements
- Automated recurring HR workflows via HRIS and payroll systems, cutting manual admin time
- Madrid, Spain - Remote
Human Resources Manager
GN Engineering Services
Mohali
12.2022 - 05.2025
- Grew employee retention by 20% and cut voluntary turnover by 15% through targeted engagement programs
- Designed tailored training programs with department heads, driving a 60% improvement in staff upskilling and retention
- Cut recruitment costs by 35% by optimizing hiring channels and direct sourcing
- Sped up time-to-hire by 30% by deploying AI-enabled recruitment tools
- Managed end-to-end visa processing across multiple countries with full compliance
- Ran HR, payroll and finance coordination independently with minimal oversight
HR cum Co-ordinator
Bharti Public High School
Dharamshala
06.2019 - 11.2022
- Managed staff coordination, payroll-linked budgeting and day-to-day administration across a 3+ year tenure
- Planned annual budgets and delivered HR and financial reporting to school leadership
Education
MBA - Human Resources & Finance
Chandigarh University
Integrated B.Tech + M.Tech - Biotechnology
Jaypee University of Information & Technology
Skills
- HR Operations
- People Operations
- Remote Workforce Management
- Payroll & Benefits
- Employee Lifecycle Management
- Compliance & Audits
- HRIS Management
- Payroll Systems
- HR Automation
- AI in Recruitment
- Microsoft Copilot for HR
- Reporting
- Workforce Planning
- Compensation & Budgeting
- Vendor Management
- Cross-Border & Distributed Team Coordination
Certification
- Generative AI in HR - SHRM
- Recruiting and Talent Acquisition - NASBA
- Human Resource Management - Great Learning
- Generative AI, Recruiting and Talent Acquisition - LinkedIn Learning
- Streamlining Your Work with Microsoft Copilot - Microsoft & LinkedIn Learning
Global Remote Experience
- 9 months supporting a fully distributed technology team across European time zones, working core hours aligned to Madrid (CET)
- Managed remote onboarding, payroll and HR operations for international IT teams
- Experienced coordinating with international stakeholders and applying cross-border compliance standards
Timeline
Agency Development Manager | People & Advisor Operations
Axis Max Life Insurance Co. Ltd.
02.2026 - Current
HR Operations Specialist (Part-Time, continued remote support)
Quasar Labs
11.2025 - 02.2026
HR Operations Manager (Full-Time)
Quasar Labs
06.2025 - 10.2025
Human Resources Manager
GN Engineering Services
12.2022 - 05.2025
HR cum Co-ordinator
Bharti Public High School
06.2019 - 11.2022
MBA - Human Resources & Finance
Chandigarh University
Integrated B.Tech + M.Tech - Biotechnology
Jaypee University of Information & Technology