Kritika Vats

• Manpower Budgeting:

- Participate in manpower planning & budgeting exercise for the business with focus on productivity and optimum utilization of manpower

- Identify issues and process & capability gaps to improve alignment, manpower productivity and minimize redundancies

• Talent Acquisition & Onboarding:

- Work with TA team and ensure hiring as per the approved manpower budget

- Onboard new employees, ensure all the employees undergo New Hire Training before getting deployed

• Performance Management:

-Drive the Performance Management process for all the functions as per the PMS guidelines

- Work with managers and associates to identify and address performance related issues

- Provide coaching and support to managers on corrective action items including performanceimprovement plans and discipline issues

-Lead the productivity study for the field staff, identify employees not meeting performance targets

-Devise and implement performance improvement plans for identified employees

• Talent Management:

-Work with the OD team and conduct assessment center to identify the employees for the role of Team Lead and Manager

-Work with L&D team, devise training modules for employees failing to clear the assessments Learning & Development

-Conduct a need analysis and identify the capability gaps in the current employees across functions

-Work with the L&D SPOC, devise training programs based on the need analysis and gaps identified Employee Engagement:

-Conduct engagement activities like family day, safety week, carnival, Rewards & Recognitions festival and birthday celebrations, sports activities etc

-Conduct town hall communications, open house, skip level meetings, team off sites as per HR Calendar

-Lead the employee engagement survey, idea fest - innovation platform and develop interventionsbasis action points from employees

• Compliance, Policies & Procedures:

-Work with legal to ensure legal compliance

-Act as liaison to government compliance agencies asrequired

-Ensure consistent application of policies/procedures including but not limited to recruiting, training, reward & recognition and associate development

• Payroll & Exit:

-Provide timely inputs to the HRSS team for processing the payroll

-Ensure that all exit formalities are conducted before reliving employees

-Keep a track of attrition and conduct exit interviews to understand the concerns/challenges Employee Relations:

-Facilitate resolutions when associate-to-associate or manager-to- associate conflict arises

-Investigate (interview, gather evidence, consult legal) allegations of employee misconduct including harassment, discrimination, etc.

-Guide management on disciplinary and termination procedures

• Business Partnering
• Partner with the regional AVP and Sr
• Managers for finding gaps and propose and implement HR based solutions
• Conduct regular engagement surveys for a live pulse check of the employees and propose relatable solutions
• Handling the HR Operations for the states of Uttar Pradesh and Rajasthan; Total Employee Strength: 2400+
• Transition from regular office based work to the work from home scenario during the pandemic
• Partnering with the AVP Sales, the Sr
• Managers/ASMs, as well as the BDMs for key employee based concerns, including but not limited to absenteeism, Exit Initiation, Policy Clarity, ID Cards and Goodies, Counselling of BDAs, etc
• Attendance tracker update (bi-weekly) and taking the required actions for the absconding employees
• Partnering with the HRBP workforce, apart from the central COEs to implement the organization's OD plan, including but not limited to conducting training sessions, participating in PMS discussions, organizing and driving PIPs and retaining the workforce strategically
• Grievance Redressal and Admin Activities: Look after complete grievance handling for the entire set of employees in UP and Rajasthan
• Change Management and policy formation: Supported the organization in a major transition of work from office to work from home during the pandemic and vice-versa post the lockdown
• Onboarding: A major part of the work involves Onboarding the new joiners and conducting induction sessions in person and through VCs
• This include the basic policy understanding to having sessions and quizzes
• End to End Employee Management: Looking after End to End employee life cycle
• Post Onboarding: Preparing Training modules and conducting live training sessions
• Organizing events and quizzes for the workforce
• Projects: Pan Organization HR Compliance projects based on regional labor laws; PMS plan for the newly appointed HR assistant workforce (PAN organization)

• Company Overview: (Incorporates Symantec tenure)
• Customer Service role model
• Act as a key point of contact for employee and manager queries on employment, benefits and policies with demonstrable skill at redirecting customers to utilizing self-service/self-help support systems available for their queries
• Workday entries/changes within agreed SLAs and as per the Quality standards
• Responding to routine employee questions on HR related matters/policy interpretations etc
• Liasioning with global HR functions for data collation/ additional info to complete task at hand
• Perform various ad-hoc data-cleansing tasks and additional process responsibilities
• Act as Subject Matter Expert for the technology systems employed by the HR Services team (including, Sharepoint, Knowledge Base and Workday)
• Contribute to the continuous improvement of HR systems and practices
• Responsible for the collection, recording and storage of employee files in both hard and soft copy
• Responsible for auditing information in our records and systems to ensure our data is accurate and compliant for local legislation needs
• Processing of business travel letters/ event letters, employment reference letters, ex- employment verifications for employees

• Active member of Employee Referral Team
• (Part of Capgemini India Recruitment)
• Involvement in Building New Strategies to Enhance Employee Referral Programs
• Working on New Employee Referral Programs Promotion, Floor work Promotions, and Emails etc
• Internal Job Posting
• Marinating Data and Duplication of Profiles in Employee referral Portal
• Marinating Database of Employee Referral Bonus
• Hands on experience on Internal Integrated Recruitment Workflow (IRW) HRMS software
• Hands on experience on backend operation of Candidate Background Verification
• Handling backend On-boarding activities - Generation of offer letters
• Disposition all candidates personally contacted in recruiting cycle (phone screen or higher manager interview)
• Participate in recruitment knowledge sharing and best practices
• Manage the recruiting process to meet hiring goals through the use of effective resource management and effective use of Enterprise applicant tracking system
• Provide reporting and regular status updates to the Hiring Manager as required
• Solicit referrals from potential talent and internal employees/recent hires
• Contacting candidates, following-up with candidates, and managing candidate pipeline
• Scheduling interviews, briefing and debriefing candidates before and after interviews

• Initiating Offers to the candidates for India and EMEA
• Responsible for end to end Induction and Onboarding process in Veritas
• Independently handling the Induction and Onboarding for New Hires for India Region through classroom session and webinars
• Handling the backend operations for Induction and Onboarding for New Hires for India and EMEA Region
• Handling the system transactions for hiring, internal transfers, promotions, terminations in Workday(cloud)
• Supporting the Recruiters for Sourcing through various job portals, campus drives and Walk-ins
• Scheduling first and second level of interviews
• Active member of university relation team
• Handling new hire queries based on HR policies and guiding the new hires through internal portals and ticketing tool (Service now)
• Maintaining and Employee files
• Point of Contact for hiring managers, key stakeholders for information related to New Hires
• Independently handling background verification of new hires process of New hire