Krity Ghosh
Kolkata
Summary
Seeking an opportunity in Service Sector to learn and practice interpersonal skills to achieve my goals as well as meet the goals of the company
Dedicated Food and Beverage Associate with strong skills in customer service, food preparation, and problem solving. Committed to maintaining safety standards while ensuring guest satisfaction and efficient service flow.
Overview
1
1
year of post-secondary education
Work History
Food and Beverage Associate
Lé Royal Meridien Chennai
Chennai
05.2024 - 09.2024
- 4 months.
- Assisted in preparing and serving food and beverages to guests promptly.
- Maintained cleanliness and organization of dining areas and service stations.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Monitored inventory levels and reported shortages to management regularly.
- Supported team members during peak hours to maintain efficient service flow.
- Resolved customer complaints in an efficient and friendly manner.
- Maintained dining and food service areas to maximize safety and cleanliness.
- Set tables for upcoming meals by following food service guidelines.
- Greeted customers upon arrival and took their orders promptly and courteously.
Education
Diploma - Aviation, Hospitality and Customer Service
Frankfinn Institute of Airhostess Training
Kolkata 04.2023 - 04.2024
Higher Secondary -
Konnagar Hindu Girls High School
Secondary School -
Nabagram Hiralal Paul Balika Vidyalay
Skills
- Food preparation
- Customer service
- Table setting
- Safety compliance
- Communication skills
- Time management
- Attention to detail
- Problem solving
- Adaptability skills
- Service efficiency
- Work ethic
- Adaptability and resilience
- Flexible scheduling
- Communication
- Food preparation assistance
- Sanitation standards
- Food safety
- Food presentation
- Buffet maintenance
- Guest services
- Reception service
Accomplishments
- Completed 5th Year of Creative Dance under Rabindra Bharati University with distinctions.
- 1st Position in inter school Dance Competition(2019).
- Completed Make-up course(2022).
Disclaimer
I hereby declare that all the above information is correct and best to my knowledge. Date: Sign
Languages
English
Upper Intermediate
B2
Bengali
Proficient
C2
Hindi
Proficient
C2
Timeline
Food and Beverage Associate
Lé Royal Meridien Chennai
05.2024 - 09.2024
Diploma - Aviation, Hospitality and Customer Service
Frankfinn Institute of Airhostess Training
04.2023 - 04.2024
Higher Secondary -
Konnagar Hindu Girls High School
Secondary School -
Nabagram Hiralal Paul Balika Vidyalay