SQL
Rajarajan KR
Business Analyst
Chennai,TN
Summary
Ambitious Business Process Analyst aiming to leverage 10 years of expertise in spearheading business solutions to optimize organizational performance. Well-versed in liaising between IT professionals and business leaders to transform business goals into actionable improvements and profitable outcomes. Demonstrated success in developing and interpreting logical data models to identify opportunities for performance improvement.
- 4 Onsite Travel (USA) – Healthcare and Insurance projects
- 1 (UK) Onsite travel in Atos Syntel for RPA Due diligence to Insurance Customer
Overview
2
2
Certifications
3
3
years of post-secondary education
10
10
years of professional experience
Work History
RPA Business Analyst/Consultant
Atos Syntel
Chennai, Tamilnadu
01.2017 - Current
- Conducted interviews with key business users to collect information on business processes and user requirements.
- BRD document preparation with 'AS IS' and 'TO BE' process flow using Visio diagrams
- 200+ Process Due diligence done for RPA automation
- Travelled to Customer Locations in USA and UK for requirement gathering
- Train development team on business process followed by customer
- Test Strategy, Test plan and Test case Document Preparation
- UAT - Business process testing by identifying test data and test case execution
- UI Manual Application testing
- Database Migration Testing using Internal tool - DB2 Vs PostgreSQL
- Weekly presentation to Customer with Status of Project
- Authored detailed work plans to meet business priorities and deadlines.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Supported clients with business analysis, documentation and data modeling.
- Tracked and analyzed reports to determine needed improvements.
- Generated reports detailing findings and recommendations.
- Educated staff on organizational mission and goals to help employees achieve success.
- Coached staff on daily performance and conducted evaluations to constructively address concerns.
- Proved successful working within tight deadlines and fast-paced atmosphere
- Identified issues, analyzed information and provided solutions to problems
- Used critical thinking to break down problems, evaluate solutions and make decisions
Business Analyst
Tata Consutancy Services
Chennai, TN
08.2009 - 08.2013
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Communicate with End clients directly through email and Phone to solve their inquiries.
- Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
- Created workflow diagrams to clearly demonstrate processes and timelines.
- Mapped current business and operational processes and recommended areas for improvement.
- Optimized system and platform performance capabilities in most efficient, practical way possible.
- Assigned tasks to associates, staffed projects and updated all involved parties to enhance optimal business flow.
- Prepare SOP and Process Documentation
- Review meeting with client every month on present and future deliverables and plan accordingly.
Process Executive
Infosys
Bangalore, Karnataka
10.2007 - 08.2009
- Data Processing of invoices from Suppliers in Oracle Application by segregating tax component.
- Manual processing of invoices which needs clarification on PO and Address. Communication made through both Email and Phone.
- Payment made to Suppliers against invoices through JPMC and Mellon Bank
- Allocate Production work among team members and plan accordingly
- Quality Check on day to day transactions and final report sent to Director of Alcoa Accounts Payable
- Participate in Quality Meetings with clients every week
- Update SOP, Process related documents and communicate to respective stakeholders.
- Analyzed team errors and observed pattern, took training to team members on how to reduce errors.
Education
B.Sc. - Chemistry
Madras University
Madras Christian College
01.2004 - 01.2007
PGP - Data Science And Business Analytics
Great Lakes And University of Texas Austin
07.2021 - Current
Skills
Gap analysis
Stakeholder Analysis
Business Process Analysis
Requirement Elicitation and Collaboration
Requirements Prioritization
Business process mapping
Business Process optimization
Solution Evaluation
Manual testing
SQL and databases
Team Management
Certification
CSM-Scrum Certified
Additional Information
- Date: , K.R.Rajarajan
Accomplishments
- Awarded Best Individual Award from ALCOA client for highest productivity
- Awarded by TCS for exemplary performance - September 2010
- Awarded Best Team recognition - Q1 2011 - (WK Source Healthcare Analytics)
- Awarded Best Team recognition - Q4 2011 - (WK Source Healthcare Analytics)
- Awarded Best Individual Award for Commitment and Accountability - Q2 2012 – (WK Source Healthcare Analytics)
- Received Titan of the Month from Atos Syntel for September 2017
- Appreciated by the Senior leadership team in Atos Syntel for the commitment in transitioning the process to Production (Automation) with existing challenges
- Appreciated by Delivery Head and VP for Successful completion of Database migration Project within the deadline period.
- Got Best and good appraisal ratings in my overall 10 year’s experience, never got any least rating in my overall experience.
Software
HP-ALM
JIRA
BPMN
Visio
Mainframe-DB2
Timeline
PGP - Data Science And Business Analytics
Great Lakes And University of Texas Austin
07.2021 - Current
RPA Business Analyst/Consultant
Atos Syntel
01.2017 - Current
Business Analyst
Tata Consutancy Services
08.2009 - 08.2013
Process Executive
Infosys
10.2007 - 08.2009
B.Sc. - Chemistry
Madras University
Madras Christian College
01.2004 - 01.2007