Summary
Overview
Work History
Education
Skills
Websites
Timeline
GeneralManager
Krunal Hinduja

Krunal Hinduja

Ahmedabad

Summary

8 years of experience in Sales & Responsible Project Coordinator focused on maximizing team productivity with proactive, cross-functional communication and organized approach. Demonstrated track record of accomplishing projects on time and under budget.

Overview

7
7
years of professional experience

Work History

Project Coordinator

X-Byte Enterprise Crawling
Ahmedabad
12.2022 - Current
  • Performed regular reviews of project documentation and communicated results with relevant personnel.
  • Assessed customer feedback in order to continuously improve service delivery processes or procedures.
  • End to End client Communication handling.
  • Preparing documentation for RCA & Solution for issue found using services.
  • Coordinated with internal departments as well as external vendors to ensure successful completion of tasks.
  • Developed and implemented project plans, established timelines, tracked progress and ensured deadlines were met.
  • Conducted risk assessments and identified potential issues that could affect project success.
  • Provided direction, guidance and support to team members throughout the duration of projects.
  • Assessed, monitored and reported on work progression.
  • Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
  • Worked with Project Management tools like Slack, Zoho ETC.
  • Managed a team.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Conducted regular performance reviews to assess individual team member progress.
  • Maintained a positive work environment that promoted collaboration between team members.

Business Development Executive

Shaligram Infotech
Ahmedabad
01.2021 - 12.2022
  • Managing the inbound & outbound leads.
  • Closely working on Upwork, Guru.com & Freelancer.com
  • Increasing the value of current customers while attracting new ones.
  • Contacting potential clients to establish rapport and arrange meetings. Contacting potential clients to establish rapport and arrange meeting.
  • Coordinated with cross-functional teams to ensure effective execution of projects.
  • Handled client accounts through entire lifecycle, executing contracts, providing customer service and advising on methods for maximizing return from services provided.
  • Arrange meetings for senior management with prospective clients.
  • Worked with Project Management tools; Zoho, Slack etc.

Business Development Executive

X-Byte Enterprise Solutions
Ahmedabad
09.2018 - 01.2021
  • Maintaining the Inbound and Outbound Lead and Client Calls.
  • Build contacts with potential clients to create new business opportunities
  • Keep prospective client database updated.
  • Make cold calls for new business leads.
  • Support in writing new business proposals.
  • Maintain knowledge of all product and service offerings of the company.
  • Find a lead using LinkedIn and try to contact them.
  • Arrange meetings for senior management with prospective clients
  • Managing key accounts.
  • Built relationships with clients, partners and vendors to facilitate successful partnerships.
  • Monitored progress against goals set by management for each project or initiative undertaken.

Business Development Executive

I-Verve Info Web Pvt Ltd
Ahemdabad
03.2018 - 08.2018
  • Find potential new customers, present to them, and ultimately convert them into prospective clients.
  • Closely working on Upwork, Guru.com & Freelancer.com.
  • Develop draft proposals based on team meetings and discussions.
  • Prioritize projects to ensure timely and accurate completion of all assignments.
  • Guiding Developers and Designer with the requirements.
  • Plan persuasive approaches and pitches that will convince potential clients to do business with the company.
  • Work with a team to develop proposals that speak to the client's needs, concerns, and objectives.
  • Work with technical staff and other internal colleagues to meet customer needs.
  • Researched customer feedback regarding products and services offered by the organization.
  • Maintained a database of contacts from prospective clients for future follow-ups.

Business Development Executive

Yugtia Technologies Pvt Ltd
Ahmedabad
03.2017 - 04.2018
  • Internet and social media marketing, e-mail marketing
  • Find and Bid on Upwork, Guru.com & Freelancer.com .
  • Identifying opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
  • Responsible for new account acquisition, profitability targets, relationship management, cross-functional collaboration, and promotional activations.
  • Maintain the Business Development databases to track the status of the leads and for its easy follow-up.
  • Guiding Developers and Designer with the requirements.

Customer Support Executive

Tech Mahindra Limited
Ahmedabad
09.2016 - 03.2017
  • In JIO maintaining the inbound process.
  • Solving Customer Problems.
  • Interacting with Customer and guide them accordingly
  • Created operational protocols and customer service processes to improve staff performance.
  • Monitored customer usage data, health indicators, renewal dates and growth opportunities.
  • Answered customer inquiries via calls.
  • Provided detailed information about products and services.
  • Resolved customer issues in a timely manner.
  • Assisted customers with product installation and setup.
  • Maintained accurate records of customer interactions.

Education

MBA - Information Technology

ICFAI University
Tripura
10.2020

Bachelor of Computer Applications -

LJ
Ahemdabad
04.2016

Skills

  • Project Coordination
  • Project Lifecycle
  • Spreadsheet Tracking
  • Multiple Priorities Management
  • Escalation Matrix
  • Team management
  • Team Leadership
  • Project Management
  • SOP Development
  • Partnership Management
  • Proposal Writing
  • Contract Review
  • Lead Generation
  • Client Communication

Timeline

Project Coordinator

X-Byte Enterprise Crawling
12.2022 - Current

Business Development Executive

Shaligram Infotech
01.2021 - 12.2022

Business Development Executive

X-Byte Enterprise Solutions
09.2018 - 01.2021

Business Development Executive

I-Verve Info Web Pvt Ltd
03.2018 - 08.2018

Business Development Executive

Yugtia Technologies Pvt Ltd
03.2017 - 04.2018

Customer Support Executive

Tech Mahindra Limited
09.2016 - 03.2017

MBA - Information Technology

ICFAI University

Bachelor of Computer Applications -

LJ

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Krunal Hinduja