KRUNAL PAWAR
DevOps, Cloud Architect, Cloud Services
Mumbai
Summary
Profile Summary :
- Customer-Focused Professional with extensive experience of 22+ years in multiple Areas of Delivery Management, Architecture & Design and Technological Vision & in Telecom, E-commerce, Interactive Media, Banking & Finance, Audit & Advisory and Travel Domain.
- Led end-to-end execution of high valued IT projects & programs in a Global Delivery Model including planning resources right from Solution, Architecting, Maintenance, Budgeting and Client Engagement Experienced in DevOps & CI CD Pipeline, AWS Cloud, Azure Cloud with ARM Templates, Virtualization, IaC, IaaS, SaaS & PaaS Platform and cloud computing including EC2,VPC, AWS, IAM, Cloud Front & Cloud Formation
- Insightful cross-cultural exposure while working with geographically diversified & multi-functional teams for sharing information, identifying mutual goals and inspire & influence others to mobilize & achieve shared goals
- Automated infrastructure including configuration & management of multiple Linux Servers using Ansible, Salt, Puppet, Terraform & Shell Script. Kibana ELK, Dynatrace
- Led projects within pre-defined budget & time limits in minimal cost & high profit with extensive expertise DevOps Implementation CI CD Pipeline
- Worked on various projects with global clients such as Schwab, Citi, MassMutal, FNMA, Marex, Aususper, NWL, Vangrd,Cobank Fintech domain and Qatar Airways, Finair, Air- India & Singapore Airlines based out of UK, UAE, India, Singapore and European Countries in Travel Domain
- Expertise in planning project activities such as scoping, estimation, tracking, change management, delivery management and implementing project plans within preset budgets and deadlines.
- Team-based management style coupled with the zeal to motivate peak individual performances along with exceptional leadership skills.
- Versatile Senior Manager specializing in Cloud architecting, Cloud Operations and Application support and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.
- Resourceful Manager experienced in evaluating and assessing client requirements and implementing infrastructure to solve identified problems. Harnessed code and cloud-native technologies to create scalable and user-centric systems. Strong negotiator with excellent value-driven solutions.
Overview
25
25
years of professional experience
8
8
Certifications
Work History
Azure Devops Architect, Consultant
Xoriant Solutions Pvt.Ltd.
10.2023 - Current
- Client Name: KPMG US | Team Size: 25+
- Being a Cloud Visionary, I helped to Design and architect robust, high-availability solutions utilizing my expertise in Azure, AWS Cloud, Terraform, Github, Gitlab, ensuring scalability, security, and optimal performance.
- I helped to Implement and manage disaster recovery plans, safeguarding Client infrastructure and ensuring business continuity.
- By utilizing my Python/Powershell/Linux proficiency to automate tasks, streamline processes, and enhance overall work efficiency by 30%
- Collaborate with clients and internal stakeholders to understand business and technical requirements and assist in Pre-sales activities
- Plan and Develop all TAD and TAP documentation for initial level of process and baselining.
- Drive architecture and technical discussion to lead cloud security, privacy, and compliance decisions scale, performance, agility, HA/DR considerations.
- Hands on Working experience with IaaS, SaaS Cloud Operations tasks for all Version of KPMG Applications.
- Onboarding of Cloud SaaS Application from On Prem and implementing and delivering the environment in timely manner.
- Providing technical guidance during development, deployment, and practical implementation in Both UAT and Prod Environment.
- Strong understanding of features and capabilities of the Microsoft Cloud Platform i.e. Azure Open AI , Cognitive Search, Security, Firewalls, RedisCache, Key Vault, Service Bus, ASR, Networking, OMS, Blob Storage, Resource Groups, NSG, Application Insights, SQL Server, SQL DB, Load-Balancers)
- Applied creative problem-solving skills to address unique challenges in the architectural design process.
- Completed comprehensive code compliance evaluations to scrutinize projects against established architectural criteria.
- Coordinated with cross-functional teams to improve structure sustainability ,design and Implementation
Senior Manager, Cloud Operations, Cloud Services
Adenza Technologies Pvt Ltd
05.2021 - 09.2023
- Client Name: Citi,MassMutual,Andbank,FanniMae,. | Team Size: 25+
- An expert in all facets of cloud operations with the ability to effectively communicate with customers, internal stakeholders with (Azure , AWS & Oracle Cloud Services)
- Hands on Working experience with SaaS Cloud Operations tasks for all Version of Adenza Applications
- Onboarding of Cloud Saas Application from On Prem and implementing and delivering the environment in timely manner.
- Lead and execute migration strategies from on-premises to OCI , AWS cloud environments.
- Design and implement efficient, secure, and scalable Cloud solutions.
- Utilized data-driven insights to make informed decisions that resulted in higher returns on investments.
- Manage OCI, AWS Landing Zones for project setups, ensuring best practices in scalability, security, and compliance.
- Plan and Manage DR Activity Drills and all Quarterly Maintenance of Cloud infrastructure
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects by 50%
- Conduct post-mortem RCA reviews and implement changes because of findings
- Assist direct reports in the definition and attainment of individual goals
- Ensure appropriate alignment of organizational capacity to demand necessary to support current service offerings.
- Establish automated monitoring tools to track systems' health, uptime and outages
- Ensure compliance with best security practices and constantly assess potential vulnerabilities
- Establish, report, and improve various metrics associated with the efficiency of operating the product suite delivering value to our customers
- Achieved operational excellence by 40% by streamlining processes and implementing best practices.
- Lead escalated Incident Management team and develop maturity plans to continually improve
- Work with cross-functional teams to design and support delivery pipelines to bring projects live in cloud-based and on-premises environments
- Provide added value to cross-functional teams by raising awareness of operational constraints and opportunities (i.e., auto-scaling, containerization)
- Ensure full coverage of the live environments from a monitoring, performance and availability perspective, continuously identifying areas of improvement
- Implemented innovative solutions to overcome challenges, leading to enhanced productivity levels by 40%.
- Actively participate in team research & development to bring consistency and improve ease of access and maintenance for our tooling.
- Work with a continuous improvement mindset, identifying operational processes that could be improved and drafting proposals
- Oversee application and product support, manage and triage incidents, and implement a support rotation to ensure we have 24/7 coverage across the globe.
Support Manager
Xoriant Solutions Pvt Ltd.
11.2016 - 04.2021
- Client Name: KPMG US | Team Size: 60+
- Directing delivery for various projects such as TIBCO, Intel and Flash Networks Managed Services Project with 24x7 support
- Mentoring a team of 25 from geographically diversified locations & multifunctional teams such as infrastructure, Operations, Database & Compliance with Enterprise Applications Support for Telecom, EAP & BFSI Domains
- Acting as the Primary Point of Contact for integrations with various DevOps & Cloud Infra Migration Projects, deploying projects in AWS, MS-Azure & GCP Cloud with Windows & Linux Platforms Operating Technology
- Managing cloud infrastructure requirements for deploying products & services in cloud along with change management, risk management, resource/skills management POC
- Supervising L2 / L3 Support for TIBCO products (TIBCO BW 5.1.10, TIBCO RV 8.4.2 EMS 5.8, TIBCO FA 7.0, TIBCO BW Plugin for sFTP, TIBCO BWMI, BWPM 3.1.0) and KPMG Products (3PI, GWP, CPM, COB, SPI, Kart,) with TIBCO Application Support of (TIBCO BPM, Hawk, iProcess Engine)
- Hands on experience with Tableau Report Mgmt Tool
- Driving delivery management of large portfolios consisting of multiple clients & managing P&L for the unit with employees & multiple, global & cross-functional teams
- Contributing to the business & technology vision and directing by influencing strategies & monitoring execution of major technology initiatives
- Implementing several project plans within pre-set budgets and deadlines; performing on-site and offsite tasks within a project, including the design, specification & integration of software products
- Delivering large-scale, complex programs with a focus on technology transformation; collaborating with leadership teams to evaluate technology challenges
- Analyzing & understanding solution requirements; facilitating solution development projects throughout the solution cycle from requirements gathering to implementation for business continuity
- Enhanced customer satisfaction by effectively resolving support tickets and addressing concerns and achieved CSI of 90% - 95%
- Collaborating with the Executive Leadership Team so they understand, value & embrace how technology can enhance operational processes and driving technology-enabled innovation to deliver business value & competitive advantage.
Support Manager
Xoriant Solutions Pvt. Litd
12.2015 - 04.2021
- Client Name - TIBCO ( All TIBCO end Clients): Team Size: 7
- Managed team of 7 members with Onsite/ Offshore Collaboration
- Assisted in performing root cause analysis on problem areas
- Supported activities relating to PROD environment availability, stability and correctness
- Supported activities relating to PROD environment problem/issue resolution
- Participation in PROD Support On Call roster and DR exercise
- Enhanced customer satisfaction by effectively resolving support tickets and addressing concerns.
- Deployment of changes into PROD environments and deployment Artefact/ KB/ LBN reviews
- Promoted environment efficiencies and continuous improvement
- Involved in 24/7 on-call support for critical and major issues
- Highlighted potential risks and impacts/implications to other systems and validity of documentation (Service Level Agreements)
- Coached/ Mentored team members and/or knowledge share via mutual collaboration to achieve team goals
- Implemented with CMMI L3 & L5 Level in this Project
- Employed comprehensive benchmarks to establish and monitor customer service standards.
- Worked closely with product development teams to provide valuable insights on user feedback, contributing to an improved user experience.
Lead/ Sr. Support Lead
Mobixell Networks / Flash Networks Ltd
09.2008 - 12.2015
- Client Name: Flash Networks |Team Size: 8
- Involved in 24/7 on-call support for critical and major issues with L2 and L3 Level
- Managed team of 10+ members of global production support services for client flash networks
- Process Control in Linux Servers.
- Configuration & troubleshooting of Installed Application
- Offered assistance in implementing and developing training programs.
- Participated in company-wide initiatives aimed at improving overall operational effectiveness.
- Involved in telecom messaging solution installation and configurations for flash networks end customer
- Supported activities relating to PROD environment availability, stability and correctness
- Collaborated with cross-functional teams to identify areas requiring additional support resources or process improvements.
- Mentored junior team members, providing guidance on best practices and professional development opportunities.
- Researched and identified solutions to technical problems.
- Involved in system acceptance tests with flash networks end customer to make sure solution is working well on test network
- Involved in integration of messaging application with MMSC, SMSC, STI Trans coding server and Profile server with Flash Networks end customer
- Created automated daily deployments onto different environments using Maven, Unix Shell scripting, Cloud formation on AWS (EC2, S3, VPC, RDS, Elastic Beanstalk)
- Valued experience in analysis, administration, troubleshooting, deployment, testing and monitoring of Azure environment
- Involved with team building from scratch (including of new recruitment and hiring process)
- Worked with NSN and World's top 10 Telecom Operator Directly/ Indirectly.
Lead, Team Lead
KALE Consultants
11.2007 - 04.2008
- Promoted high standards through personal example to help each member understand expected behaviors and standards business goals collectively.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Implemented process improvements that led to reduced turnaround times for critical tasks without compromising quality.
- Spearheaded multiple high-impact projects simultaneously while meeting tight deadlines under pressure-packed situations.
- Explored new tools and technologies that enhanced capabilities of team members while enabling seamless collaboration across departments.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
Team Lead
ESAYA Software (I) Pvt. Ltd
08.2007 - 10.2007
- Championed continuous improvement initiatives that resulted in optimized processes leading to cost savings for the organization.
- Spearheaded multiple high-impact projects simultaneously while meeting tight deadlines under pressure-packed situations.
- Nurtured long-term partnerships with clients by understanding their needs accurately, delivering projects on time, and providing exceptional customer support.
- Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
- Implemented process improvements that led to reduced turnaround times for critical tasks without compromising quality.
- Explored new tools and technologies that enhanced the capabilities of the team members while enabling seamless collaboration across departments.
System Administrator
Research4Infotech Pvt Ltd
07.2006 - 07.2007
- Diagnosed and resolved complex technical issues through in-depth analysis, facilitating uninterrupted business operations.
- Contributed to cost-saving initiatives by analyzing resource usage trends and recommending infrastructure adjustments accordingly.
- Enhanced system performance by optimizing server configurations and implementing regular updates.
- Collaborated with IT team to develop and implement comprehensive disaster recovery plans, ensuring minimal data loss during critical incidents.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
- Drove continuous improvement of IT governance processes.
- Implemented corrective plans of action for network availability and latency.
Faculty Engineer
CMS Computers Pvt. Ltd
09.2004 - 07.2006
Network Administrator
Powernet Services
05.1999 - 08.2004
Education
MBA - Information Technology
Sikkim Manipal University
Mumbai, IndiaBachelor of Science - Information Technology
Sikkim Manipal University
Mumbai, IndiaSkills
Cloud Technologies/: AWS, MS-Azure, Google Cloud, Oracle Cloud,Cloudyn, Openstack / VmWare, Virtual Box, PCF,Docker, Kubernetes, Generative AI, Prompt Engg
Certification
ITIL Certification V3 Foundation
www.linkedin.com/in/krunal-pawar-0a922210
Additional Information
shared upon request, shared upon request, Valid US B1 Visa Till 2024
Timeline
Azure Devops Architect, Consultant
Xoriant Solutions Pvt.Ltd.
10.2023 - Current
Senior Manager, Cloud Operations, Cloud Services
Adenza Technologies Pvt Ltd
05.2021 - 09.2023
Support Manager
Xoriant Solutions Pvt Ltd.
11.2016 - 04.2021
Support Manager
Xoriant Solutions Pvt. Litd
12.2015 - 04.2021
Lead/ Sr. Support Lead
Mobixell Networks / Flash Networks Ltd
09.2008 - 12.2015
Lead, Team Lead
KALE Consultants
11.2007 - 04.2008
Team Lead
ESAYA Software (I) Pvt. Ltd
08.2007 - 10.2007
System Administrator
Research4Infotech Pvt Ltd
07.2006 - 07.2007
Faculty Engineer
CMS Computers Pvt. Ltd
09.2004 - 07.2006
Network Administrator
Powernet Services
05.1999 - 08.2004
MBA - Information Technology
Sikkim Manipal University
Bachelor of Science - Information Technology
Sikkim Manipal University