Overview
Work History
Education
Skills
Timeline
Generic

KRUNALI DONGRE

B-194 NARAYAN NAGAR 5 BHARUCH ,GUJARAT

Overview

3
3
years of professional experience

Work History

Telemarketer

Shri ram life insurance
Bharuch
12.2023 - Current
  • Initiated outbound calls to prospective clients using scripts.
  • Maintained up-to-date knowledge of company products and services.
  • Created reports detailing telemarketing activities and results.
  • Worked closely with marketing teams to develop effective strategies for increasing customer base.
  • Managed time effectively by scheduling daily call times based on peak hours or other factors.
  • Consistently met daily, weekly, monthly call quotas set forth by management team.
  • Handled inbound telephone calls from interested customers.
  • Maintained and recorded customer information in database.
  • Developed new leads each day at or above quotas.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.

Gift Shop Sales Associate

Navkar gift center
Bharuch
03.2021 - 06.2023
  • Provided excellent customer service by engaging customers in friendly conversations.
  • Followed established security procedures when counting money or closing registers at end of shift.
  • Participated in team meetings to discuss new products or services offered by the store.
  • Balanced daily cash register receipts against sales reports.
  • Conducted price changes and label updates as directed by management.
  • Conducted inventory counts and audits as scheduled by management.
  • Received items and orders and checked items for quality and accuracy against documentation.
  • Managed inventory levels on the shop floor, ensuring stock is replenished as needed.
  • Assisted customers with returns and exchanges according to store policy.
  • Provided excellent customer service by addressing and resolving customer complaints.

Education

9TH PASS -

ALLIED SCHOOL
BHARUCH
04-2019

Skills

  • Order Processing
  • Customer Database Maintenance
  • Product understanding
  • Lead Management
  • Product and service knowledge
  • MS Office
  • Customer Service
  • Documentation And Reporting
  • Call Documentation
  • Call Control
  • Call Center Operations
  • Product Sales
  • Reporting
  • Goal-Oriented
  • Documentation

Timeline

Telemarketer

Shri ram life insurance
12.2023 - Current

Gift Shop Sales Associate

Navkar gift center
03.2021 - 06.2023

9TH PASS -

ALLIED SCHOOL

Similar Profiles

CREATE PROFILE
KRUNALI DONGRE