Motivated professional with desire to take on new challenges. Strong work ethic, adaptability, and good communication skills. Adept at working effectively and quick at mastering new skills. Interested and have flair in interacting and communicating with people.
updating ticket details in SharePoint and Service Now portals; Checking for status of Incidents raised by stake holders; download Share Point dump for afternoon and /or evening shift team members; responding to mail queries / requests of stake holders to facilitate quick resolution of any issues