Krupa Pankaj Nayee

Responsible for clearing customer requests and supporting the operations of various branches by performing the following duties:

• Efficiently clear and resolve customer requests to ensure smooth service delivery.
• Handle financial transactions, including NEFT, RTGS, Fixed Deposits (FD), and fund transfers, ensuring accuracy and compliance.
• Assist in coordinating and supporting branch operations, providing technical and operational help as required.
• Provide timely and effective resolution of issues related to customer transactions and inquiries.
• Collaborate with team members and other departments to streamline processes and improve customer service.

• Specializing in the Securities Market Service (SMS) team
• Overseeing the data entry and scrutiny stages of Demat account opening processes

• Processing Banking Transaction
• Scrutiny forms of Banking Transaction
• All Transaction will process with Straight Through

• Process banking transactions efficiently, ensuring all transactions are handled accurately and in a timely manner.
• Scrutinize and verify banking transaction forms to ensure compliance with internal policies and regulatory standards.
• Ensure all transactions are processed via Straight Through Processing (STP) for seamless execution and reduced manual intervention.
• Collaborate with cross-functional teams to ensure smooth and error-free processing of financial transactions.