Front-end Technologies
Krupa Bhushan Kancherla
IT Support Engineer
Eluru
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Program Associate
Sitel
hyderabad
03.2009 - 02.2011
- Managed records for all programs and kept meticulous notes in system regarding changes and plan alterations.
- Supported planning and coordination of chat program and associated activities.
IT Support Engineer
Core Integra
Eluru
08.2021 - Current
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Translated complex technical issues into digestible language for non-technical users.
Technical Analyst
YBRANT DIGITAL
Hyderabad
02.2011 - 07.2012
- Designed and maintained consistent data collection protocols and standards across numerous databases and projects.
- Authored technical requirement documentation to suit business goals and technological limits.
Education
MCA -
Sikkim Manipal University
01.2019 - 1 2022
BCA - undefined
Sikkim Manipal University
01.2014 - 1 2018
Intermediate - Science, Maths
Sishya Junior College
Eluru 1 2001 - 1 2003
X - undefined
St. Xavier’s High School
01.2000 - 1 2001
Bachelor of Science - Computers
Sir CRR Autonomous College
Eluru 07.2005 - 08.2008
Skills
Word, Advance Excel, PowerPoint, and Outlookundefined
Additional Information
- PERSONAL DETAILS: NAME: Krupa Bhushan Kancherla, kancherlabhushan@gmail.com, 09392093943
Software
Chat/Voice/Non-Voice(Email)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
IT Support Engineer
Core Integra
08.2021 - Current
MCA -
Sikkim Manipal University
01.2019 - 1 2022
BCA - undefined
Sikkim Manipal University
01.2014 - 1 2018
Technical Analyst
YBRANT DIGITAL
02.2011 - 07.2012
Program Associate
Sitel
03.2009 - 02.2011
Bachelor of Science - Computers
Sir CRR Autonomous College
07.2005 - 08.2008
X - undefined
St. Xavier’s High School
01.2000 - 1 2001
Intermediate - Science, Maths
Sishya Junior College
1 2001 - 1 2003
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