KRUSHALI DAVE
Summary
Results-driven Product Business Analyst with 7 years of experience in digital transformation and process optimization within financial services and FMCG sectors. Expertise in stakeholder engagement, requirement elicitation, and prioritization, effectively bridging business needs and engineering solutions. Experienced in creating BRDs and FRDs, collaborating with cross-functional teams, and delivering impactful product outcomes through data-driven analysis and automation.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Business Analyst
Societe Generale
02.2022 - Current
- Driving requirement elicitation and prioritization with engineering teams, translating complex business needs into actionable technical solutions.
- Conducting data analysis and automation initiatives to identify process gaps, propose improvements, and optimize workflows.
- Developed JIRA opportunities, BRDs, and FRDs to streamline product enhancements and clarify delivery pipelines.
- Designing and implementing KPI dashboards using Power BI and Excel with Power Query to provide real-time insights, enhance reporting accuracy, and support data-driven decision-making.
- Facilitated workshops and stakeholder review sessions to align expectations, prioritize features, and achieve consensus across cross-functional teams.
- Partnering with CFOs, finance teams, and global stakeholders to align product roadmaps with corporate strategy and financial objectives.
- Spearheading end-to-end product-focused migrations from legacy platforms to InforXM SunSystems, ensuring automation, scalability, and seamless process continuity.
- Supporting compliance initiatives by ensuring product solutions adhere to audit and regulatory standards.
- Mentored junior analysts and promoted continuous improvement and innovation within the team.
Business Analyst
Tata Consultancy Services
07.2019 - 01.2022
- Gathered and documented user requirements through elicitation sessions and use cases to ensure alignment with business objectives.
- Assessed business Pricing and Promotion policies and strategies for FMCG products using statistical tools and regression analysis on the NRSP Database via the Global Modeling Platform.
- Designed and implemented data visualization dashboards and performance reports to support data-driven decision-making for FMCG projects for their Pricing and Promotion strategies.
- Collaborated with stakeholders, project owners, and senior management to align objectives and ensure effective project delivery.
- Contributed to Agile processes, including sprint planning and daily scrums, to facilitate project delivery and enhance team collaboration.
- Conducted gap analysis and risk assessment to identify process improvements and optimize operational workflows.
Education
Master Degree - Business Administration - Finance
S.P. University
01-2019
Bachelor Degree - Commerce - Accounting & Finance
M.S. University
01-2012
Professional Degree - CA - Inter
The Institute of Chartered Accountants of India
01-2011
Skills
- Product Business Analysis
- BRD and FRD
- JIRA user stories
- User Acceptance Testing
- Process Automation & Optimization
- KPI dashboard design
- Microsoft Excel with Power Query
- Power BI
- Azure DevOps
- Stakeholder management
- Cross-Functional Collaboration
- Continuous improvement
Certification
- Business Analyst Program Level 1
- Excel with Power Query
Accomplishments
- Business Line Special Award, 06/01/22, Recognized by the Automotive Leasing Department (ALD), SGGSC, for outstanding contributions to Accounting and Financial Systems (AFS) development.
- Star of the Month, 07/01/21, Awarded for completing the highest number of projects with notable client appreciation.
Languages
- English
- Hindi
- Gujarati
- Kannada
Extracurricular Activities
Core Member, Diversity & Inclusion (SGGSC), Supported the LGBT+ diversity stream by promoting awareness, organizing inclusion events, and sensitizing employees on diversity and inclusion initiatives. Employee Engagement Committee Member, Planned and executed 'Fun at Work' activities and engagement programs to enhance employee experience and workplace culture.
Timeline
Business Analyst
Societe Generale
02.2022 - Current
Business Analyst
Tata Consultancy Services
07.2019 - 01.2022
Master Degree - Business Administration - Finance
S.P. University
Bachelor Degree - Commerce - Accounting & Finance
M.S. University
Professional Degree - CA - Inter
The Institute of Chartered Accountants of India