Test Lead / Test Manager:
- As a Test Manager/Lead for the project, I have taken complete ownership of end-to-end testing, including planning, coordination, execution, and delivery.
- Actively engaged with multiple teams including BAU, other cloud programs, and QBE to secure key information for test planning and execution, enabling the testing team to operate more efficiently and assisting the development team in conducting effective shakedown testing.
- I have set up the testing process for the team, including documentation, test plans, test evidence collection, progress tracking, and defect management to ensure smooth and organized execution.
- Maintained regular involvement in stand-up calls, client and development meetings, and KT sessions to ensure that testing activities were well-informed and aligned with the project.
- Lead a team of 14 members, mentored, and provided technical help to resolve challenges.
- Responsible for detailed testcases from the stories created in JIRA.
- Worked on/tested different applications, such as Pega, Evolve, cChange, and Guidewire.
- Collecting the information and arranging required meetings with the clients and developers for testing purpose.
- Involved in testcase reviews along with BAU team.
- Closely working with developers for test activities and closing possible scenarios with constant follow-ups, doubt clarifications, and sessions.
- Leading the team according to the project requirements, and providing updates and a summary report to the management.
- I have logged valid defects and made sure the applications work as expected.
- Attending daily meetings and providing updates.
- Have groomed new joiners & junior resources from ATCP
- Always interacted with the client as well as other development teams wrt project related questions and clarification and also consolidated the queries from the team and have taken it forward.
Environment Manager Role :
- Monitor environments for performance, availability, and errors.
Coordinate downtime for maintenance to minimize the impact on development and testing.
- Maintain documentation on environment configurations.
Work closely with developers, QA, and release management teams.
- Act as the point of contact for environment-related issues or requests.
- Help developers reproduce issues by replicating production scenarios.
- Investigate and resolve environment-specific issues.
- Provide root cause analysis and suggest preventive measures.
- Validate environment readiness before major releases, or test cycles.
- Plan and schedule usage of shared environments to avoid conflicts.
- Manage parallel testing and deployment activities effectively.
- Set up monitoring for environmental health, logs, and metrics.
- Report on environmental status, issues, and performance.