Summary
Overview
Work History
Education
Skills
ADDITIONAL ACHIEVEMENTS
Affiliations
Languages
Timeline
Generic
Krutika Ashar

Krutika Ashar

Mumbai

Summary

Result-driven professional with 9+ years of experience in client relationship management, operations coordination, and delivering seamless customer service in the entertainment and digital cinema industry. Proven expertise in managing large client portfolios, ensuring operational excellence, and fostering long-term client partnerships.

Overview

9
9
years of professional experience

Work History

Senior Manager

UFO Moviez India Ltd.
Mumbai
08.2015 - Current

· Oversee end-to-end movie-release license process, managing a portfolio of high-value clients in the digital media network.

· Liaison with key clients (like YRF, JIO CINEMAS, AA FILMS, PEN STUDIOS, T-SERIES, ZEE STUDIOS) for collection of revenue against movie releases.

· Leading a team of 7 people and ensuring that the workflow is going smooth & efficiently.

· Monitoring PAN India dues of all verticals to ensure that the outstanding is under control and at the same time ensuring that there are no show-losses.

· Collaborate with various internal departments across regions to resolve queries & disputes.

· Visiting the clients on regular intervals to maintain the business relations. Analyze client feedback and implement service improvements to enhance client satisfaction

· Ensure compliance with industry regulations and maintain data integrity in financial systems.

· Monitoring all relevant billing/payment documentation is in order and fulfilled by external parties.

· Compiling data & sending various reports as and when required by the management.

Education

Masters In Commerce -

Mumbai University
01.2021

Bachelors in Commerce -

KES College, Kandivli
01.2014

HSC -

KPB Hinduja College
01.2011

SSC -

St. Xavier’s School (Borivli)
01.2009

Skills

  • Result-driven achiever
  • Proactive learner
  • Creative problem solver
  • Enthusiastic customer service representative
  • Excellent rapport-building
  • Positive relationship-building

ADDITIONAL ACHIEVEMENTS

  • Built and maintained strong relationships with high-value clients in the media and entertainment sector.
  • Resolved client queries and escalations efficiently, achieving 100% client satisfaction rate.
  • Reduced client complaints through proactive communication and efficient issue resolution.
  • Reduced overall outstanding of all revenue verticals resulting in smooth cash flow.

Affiliations

· A professional practitioner of Pranic Healing and Arhatic Yoga

· Practicing Graphology (Handwriting Analysis)

· A trained certified counselor in DMIT & other modalities.

· Reading & writing a book.

Languages

Gujarati
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Marathi
Upper Intermediate (B2)
B2

Timeline

Senior Manager

UFO Moviez India Ltd.
08.2015 - Current

Masters In Commerce -

Mumbai University

Bachelors in Commerce -

KES College, Kandivli

HSC -

KPB Hinduja College

SSC -

St. Xavier’s School (Borivli)
Krutika Ashar