Hardworking, highly motivated professional, eager to lend combined knowledge and skills to enhance business performance. Takes great joy in data entry and cleanup, helping others to focus on other important responsibilities.
Committed to leveraging people-centric approaches to enhance overall team performance and client satisfaction.
Overview
16
16
years of professional experience
Work History
Data Assessment Specialist
Right Steps Child Development Center
Lafayette
10.2019 - Current
Facilitated analysis and submission of reports to support team performance in North Central Indiana's 27 counties.
Managed collection, tracking, and submission of data for monthly scorecard and annual report.
Executed data cleanup and presentation tasks to enhance data integrity.
Interfaced with contract manager for evaluation of monthly scorecard by State of Indiana.
Employed Outlook, Teams, Word, and Excel to maintain effective communication channels.
Handled client inquiries by phone regarding service or partner identification.
Balanced independent work responsibilities with teamwork to achieve objectives.
Provider Support Specialist
The Child Care Resource Network
Lafayette
10.2015 - 09.2019
Enabled family child care providers to achieve licensing through targeted one-on-one and group guidance.
Provided adult education initiatives aimed at skill enhancement for providers.
Worked alongside team members to implement strategic outreach plans that drove goal attainment.
Maintained accurate records of outreach initiatives and tracked participant development.
Compiled and communicated essential data.
Paths to QUALITY Supervisor
The Child Care Resource Network
Lafayette
01.2009 - 10.2015
Oversaw management of staff and client enrollment within Indiana's Paths to QUALITY system.
Enrolled over 160 providers, enhancing overall participation in quality initiatives.
Compiled comprehensive reports on outcomes and goals to inform strategic decisions.
Conducted trainings to develop coaching skills and implement best practices.
Observed coaches to ensure adherence to quality standards and improve performance.
Managed data effectively for accurate tracking of program metrics and outcomes.
Led meetings to discuss progress and align on future objectives.
Maintained knowledge of current practices in adult education and coaching techniques.