Kshamata Ingle
Amravati
Summary
Driven sales executive with several years of experience and a goal-oriented mindset. Skilled in client relationship management, Excel in communication and problem-solving to achieve goals and exceed sales targets. Understanding of customer needs, contributing to successful business development strategies. Consistently meet targets and build lasting relationships with key clients. Resourceful and resilient professional systematic about capturing new business with multifaceted strategies. Driven to always be improving numbers and driving business forward with clear understanding of industry customers. Several years of experience attending to customer needs and converting prospects to increase sales. Accomplished in emphasizing service features and benefits. Expert in overcoming objections from prospective customers to maximize sales opportunities. Successful in cold calling and building strong client relationships. Eager to apply novel approaches to new business generation and customer retention.
Overview
3
3
years of professional experience
Work History
Sales Officer at Banccassurance
Care Health Insurance Company Limited
Pune
06.2021 - 05.2022
- Maintained accurate records of all sales activities and results.
- Analyzed customer feedback to improve product offerings.
- Conducted research on competitive products and services.
- Built relationships with key clients through regular contact.
- Provided exceptional customer service throughout the entire sales process.
- Generated leads through networking, cold calls, and email campaigns.
- Contacted current and potential clients to promote products and services.
- Used cold calling and networking to sell products and services.
- Collaborated with marketing teams to develop and implement promotional strategies and campaigns.
- Built and maintained strong, long-lasting customer relationships to ensure high levels of customer satisfaction.
- Enhanced product knowledge through continuous learning and professional development activities.
- Sourced new sales opportunities through inbound lead follow-up.
- Acted as a liaison between the customer and cross-functional internal teams.
- Adjusted sales techniques based on interactions and feedback from customers and peers.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Resolved customer complaints regarding sales and service.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Implemented promotional campaigns to boost sales volume.
- Identified customer needs and developed customized solutions.
- Developed strategies to increase sales and market share.
- Collaborated with other departments to ensure customer satisfaction throughout the process.
- Developed a comprehensive understanding of company products and services.
- Maintained active sales contacts with assigned accounts to keep communication open and capture consistent revenue.
- Attended industry events, conferences, and tradeshows to network and generate new business leads.
- Ensured compliance with sales policies, practices, and legal requirements.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Sell Health insurance policies.
- Provided Customer service satisfaction.
Sales Manager At Broking
Future Generali India Life Insurance Company Limited
Pune
04.2020 - 06.2021
- Resolved escalated customer issues efficiently and effectively within established timelines.
- Provided exceptional customer service by responding promptly to inquiries and resolving issues in a timely manner.
- Managed daily operations including scheduling appointments, coordinating meetings and preparing agendas.
- Developed strategies to attract new customers while retaining existing ones.
- Evaluated customer feedback to identify areas of improvement in products or services offered.
- Identified customer needs, developed customized solutions, and provided knowledgeable advice.
- Provided training sessions for colleagues on best practices.
- Provided ongoing support throughout the sales cycle by responding promptly to inquiries, resolving issues, and following up on requests in a timely manner.
- Collaborated with internal teams to develop strategies that would increase customer engagement levels.
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Achieved client loyalty through quality, productivity, service and proactive management.
- Built long-term relationships with lucrative clients by utilizing active listening, effective communication and dynamic interpersonal skills.
- Resolved client issues and complaints promptly, maintaining trust and loyalty.
- Facilitated financial planning seminars and workshops for clients.
- Identified opportunities for cross-selling and upselling financial products to meet clients' objectives.
- Ensured compliance with regulatory standards and company policies in all client interactions.
- Established strong relationships with clients through regular, personalized communication.
- Provided expert financial advice to clients, enhancing their decision-making process.
- Addressed customer questions and concerns regarding products and services.
- Analyzed competitors and market trends to facilitate business growth.
- Maintained accurate records of all transactions between customers and company representatives.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Established relationships with key clients, while maintaining existing customer base.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Performed sales consultations and educated clients on products and services.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Relationship Manager
Lifewise Healthcare Private Limited
Pune
03.2019 - 04.2020
- Resolved escalated customer issues efficiently and effectively within established timelines.
- Provided exceptional customer service by responding promptly to inquiries and resolving issues in a timely manner.
- Evaluated customer feedback to identify areas of improvement in products or services offered.
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Achieved client loyalty through quality, productivity, service and proactive management.
- Conduct seminars, provide information in various banks for customers regarding Full body check up, Health check up and Different blood tests Packages.
- Sell Healthcare and health check up plans to customers.
Education
Master of Science - Mathematics
Vinayak Vidyamandir Chhatri Talav Road Amravati
Amravati07-2019
Bachelor of Science - Science Education
Smt.Narsamma Hirayya Arts,Commerce,Science College
Amravati02-2017
Higher Secondary Education - Science
Govt. Vidarbh Institute of Science & Humanities
Amravati02-2011
Master of Arts - Clinical Psychology
Indira Gandhi National Open University
New DelhiBachelor of Education - Mathematics Teacher Education
Shri Shivaji Arts And Commerce College Amravati
AmravatiSkills
- Revenue-generating strategies
- Profile and revenue-generating strategies
- Brand building
- Promotional sales events
- Territory Management
- Sales Planning
- Sales Presentations
- Cold-calling
- Performance Tracking
- Sales Training
- Business Networking
- Professional Networking
- Sales and market development
- Sales follow-up
- Public Speaking
- Staff Management
- Lead Development
- Customer Segmentation
- Employee Guidance
- Sales Team Leadership
- Lead Generation
- Customer acquisition
- Customer service
Languages
Marathi
First Language
English
Proficient
C2
Hindi
Proficient
C2
Timeline
Sales Officer at Banccassurance
Care Health Insurance Company Limited
06.2021 - 05.2022
Sales Manager At Broking
Future Generali India Life Insurance Company Limited
04.2020 - 06.2021
Relationship Manager
Lifewise Healthcare Private Limited
03.2019 - 04.2020
Master of Science - Mathematics
Vinayak Vidyamandir Chhatri Talav Road Amravati
Bachelor of Science - Science Education
Smt.Narsamma Hirayya Arts,Commerce,Science College
Higher Secondary Education - Science
Govt. Vidarbh Institute of Science & Humanities
Master of Arts - Clinical Psychology
Indira Gandhi National Open University
Bachelor of Education - Mathematics Teacher Education
Shri Shivaji Arts And Commerce College Amravati
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