HubSpot
Kshemendra Sharma
Sales Development Representative
Delhi
Summary
Experienced with identifying and qualifying sales leads. Utilizes communication skills and relationship-building techniques to drive client engagement. Track record of collaboration with sales teams to achieve and exceed targets.
Overview
6
6
years of professional experience
2
2
Languages
3
3
years of post-secondary education
Work History
Sales Development Representative
Spyne AI
09.2024 - Current
- Conduct outreach to car dealerships, targeting key decision-makers such as GMs, owners, and CEOs, to communicate the value propositions of our products.
- Qualify prospects to determine if they are the right fit for our solutions, and schedule product demos for interested parties.
- Maintain CRM hygiene in HubSpot by creating deals, tracking interactions, and ensuring accurate and up-to-date data enrichment.
- Collaborate with the sales team to optimize lead nurturing processes and contribute to the overall sales pipeline by identifying and qualifying high-potential opportunities.
Sales Development Representative
Attentive AI
11.2023 - 06.2024
- Actively identify and nurture new business opportunities for Attentive.ai’s AI-driven customer engagement solutions through targeted cold calling, emailing, and social media strategies.
- Manage and update CRM with detailed prospect interactions, ensuring accurate tracking and timely follow-ups.
- Collaborate with sales and marketing teams to refine messaging and schedule key meetings, driving monthly sales targets beyond quotas.
- Provide vital market feedback to enhance product development and utilize advanced analytics and automation tools to optimize outreach efforts and improve lead engagement rates.
Senior Sales Development Representative
Provana
02.2022 - 09.2023
- Developed business within the legal sector by tailoring services to meet the unique needs of law firms, enhancing client engagement and satisfaction.
- Introduced and promoted specialized offerings, such as managing medical records, preparing medical chronologies, and crafting demand letters, to drive business growth.
- Improved paralegal support services, including record retrieval and mail processing, leading to significant operational streamlining and cost savings for clients.
- Consistently exceeded sales targets and provided valuable insights that helped refine services and further boost client satisfaction.
Senior Demand Generation Executive
OnDirect Marketing Services
11.2018 - 07.2021
- Managed daily client allocations and maintained a comprehensive MS Excel database to track and optimize lead statuses, ensuring efficient fulfillment of lead generation requirements.
- Led outbound telemarketing and email marketing campaigns targeting C-suite professionals globally, significantly enhancing engagement and market reach.
- Utilized database tools effectively, contributing directly to daily revenue growth and improved lead conversion rates.
- Demonstrated a proactive approach in optimizing processes and fostering client relationships, driving consistent performance improvements.
Education
BBA - General
05.2017 - 05.2020
Skills
CRM management
Cold calling
Customer relationship building
Lead qualification
Email outreach
Objection handling
Active listening
Software
Salesforce
SalesLoft
Outplay
Timeline
Sales Development Representative - Spyne AI
09.2024 - Current
Sales Development Representative - Attentive AI
11.2023 - 06.2024
Senior Sales Development Representative - Provana
02.2022 - 09.2023
Senior Demand Generation Executive - OnDirect Marketing Services
11.2018 - 07.2021
IGNOU - BBA, General
05.2017 - 05.2020