Summary
Overview
Work History
Education
Skills
Interests
Websites
Timeline
Generic

Kshiti Mehra

HYDERABAD

Summary

Leveraging over 9 years of experience in LMS and HRMS implementation, including expertise in Cornerstone On Demand, to drive successful system deployments. Proven ability to contribute to UAT, configure complex platforms, and provide global support. Eager to contribute to the System Implementation and Customer Success role.

Overview

9
9
years of professional experience

Work History

Senior Software Engineer-Delivery (HRIS Analyst

Fulcrum Digital
Hyderabad
11.2022 - Current
  • Configured and optimized HRMS learning and performance modules, CSOD.
  • Configure and timely roll out the performance review task for Europe, Asia, and the Middle East.
  • Configure the check-in feature and reports for Europe and Asia.
  • Key resource to perform end-to-end implementation and enhancement of the E-days portal (absence management system) for Europe and the Middle East.
  • Schedule and conduct the global client meeting to understand the aim of the new module and the feature enhancements.
  • Share the required templates to collect and perform Data validation
  • Prepare functional and non-functional requirements documents: URS and FRA.
  • Configuring the Pilot System as per the data template.
  • Performed data migration activities for the new module.
  • Raise a request for API integration, ensuring the data flows between the new module and the other HRMS system.
  • Schedule training for testers and administrators for successful UAT, and implement configuration changes.
  • Ensured compliance throughout all implementation activities.
  • Acted as a subject matter expert for process optimization.
  • Successful soft launch and go-live into the production system.
  • Document the project implementation process.
  • Schedule training for testers and administrators for successful UAT and implement configuration changes.rt.UAT

Testing & Documentation Expert

CSOD, Novartis
Hyderabad
01.2020 - 11.2022
  • Oversaw system administration and configuration of CSOD’s Learning and Performance modules.
  • Led user acceptance testing (UAT) for all quarterly releases, patches, bug fixes, and change requests.
  • Configured new features in live systems post-validation in lower environments
  • Managed training catalog setup, user provisioning, dynamic assignment rules, and report configurations
  • Developed detailed use cases for upcoming features and updated URS & FRA in collaboration with Global Process
  • Owners
  • Reviewed, updated, and created generic test scripts, managing identified defects during UAT.
  • Served as the SPOC for key projects, including Custom Reports Migration to Reporting 2.0, DMS Integration, and Bulk Training Role uploads.

LMS Specialist - CSOD

Novartis
Hyderabad
01.2016 - 12.2019
  • Conducted global ILT sessions for administrators.
  • Handled client queries, ticketing, and issue resolution during and post-deployment.
  • Created training roles and groups.
  • Worked on business as usual (BAU) critical cases.
  • Liaison with Tier 3 (IT) for CSOD to resolve urgent issues.
  • Bulk creation of various learning objects.

Education

Bachelor of Arts - English

Maharishi Dayanand Saraswati University
Ajmer
04.2007

Skills

  • Implementation planning and execution
  • HRMS configuration
  • User acceptance testing
  • Microsoft Office (Excel, Word, PowerPoint)
  • Skills
  • Cross-functional collaboration
  • System administration
  • Stakeholder engagement
  • Operational support
  • Continuous improvement: dedicated to optimizing HRS functionalities and processes

Interests

Passionate about leveraging Cornerstone on Demand to optimize learning and development programs.

Timeline

Senior Software Engineer-Delivery (HRIS Analyst

Fulcrum Digital
11.2022 - Current

Testing & Documentation Expert

CSOD, Novartis
01.2020 - 11.2022

LMS Specialist - CSOD

Novartis
01.2016 - 12.2019

Bachelor of Arts - English

Maharishi Dayanand Saraswati University

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Kshiti Mehra