Kshitij Joshi
Technical Analyst
THANE
Summary
Energetic and engaged IT professional. Seeking to leverage exemplary knowledge into the domain of Cloud Computing and Business Management Applications. Currently working upon ERP and Database system for continuous integration of services on production environment along with job and data management.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
Work History
Technical Analyst
QAD India Pvt Ltd
06.2017 - Current
- Attending to high priority incidents adhering to strict SLA timeline
- Troubleshooting/Resolving Production outages
- Performing/Writing RCAs (Root Cause Analysis) for production outages
- Experience in Team leading
- Attending CAB (Change Advisory Board) meetings from SME perspective
- Administration of various OpenEdge/progress database components.
- Performing database refreshes, dump and load, database backups and recovery
- Good knowledge on RDBMS setup, backups,AI management.
- Server Performance troubleshooting and resolution
- Installation of QAD modules/patches such as financial patches, internationalization Extensions(i19), fixed assets,EAM,YAB etc.
- Good hands on experience on Java, Apache Tomcat
- Good Hands on experience on Third party tools such has Stonebranch, CA workload automation used for job scheduling and automation
- Monitoring server health/performance through third party monitoring tool ICINGA
- Working knowledge on Dell Boomi Application and Data integration platform
- Training associates/Freshers on QAD ERP technical Module and on progress DB components
- Job setup, User management, Linux Administration, Windows Administration
System Engineer
Emphasys Solutions Pvt Ltd
08.2014 - 06.2017
- Configuring, Monitoring and Managing Network
- Firewall and Server management
- SQL SERVER database administration
- ERP Tools module, Batch setups, and User management
- Code Migration/patch migration
- Data Refresh from Production to QA and DEV Environment
- Installation and Configuration of Infor LN4/10.5.
- Resolved issues and escalated problems with knowledgeable support and quality service
Education
H.S.C -
State Board, University of Mumbai
Mulund 06.2007 - 06.2009
Bachelor Of Engineering - Electronics and Telecommunications
University of Mumbai
Krjat 06.2009 - 06.2014
Skills
QAD Cloud ERP
Progress Database
Apache Tomcat
Linux Server Administration
Windows Server Administration
ITIL
SQL server
Baan/Infor LN ERP
Awards
- Cloud person of the month from QAD India Pvt. Ltd.
- Success through Quality from e-Emphasys solutions Pvt.Ltd.
Timeline
Technical Analyst
QAD India Pvt Ltd
06.2017 - Current
System Engineer
Emphasys Solutions Pvt Ltd
08.2014 - 06.2017
Bachelor Of Engineering - Electronics and Telecommunications
University of Mumbai
06.2009 - 06.2014
H.S.C -
State Board, University of Mumbai
06.2007 - 06.2009
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