Timeline
Work Preference
Work History
Overview
Education
Skills
Summary
Websites
Generic
Kshitij Kumar

Kshitij Kumar

Implementation Engineer
New Delhi,DL

Timeline

Associate Implementation Engineer

E2open
07.2023 - Current

B.E. - Information Technology

Dayananda Sagar Academy of Technology And Management
08.2019 - 05.2023

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Work History

Associate Implementation Engineer

E2open
07.2023 - Current

• Delivered end-to-end techno-functional implementations for 10+ enterprise clients across order management and shipment workflows - 100% on-time delivery, zero critical post-launch defects.
• Used SQL to mine operational data, identify patterns and inefficiencies across client accounts - directly driving SLA optimizations and resolving 25+ client issues monthly, zero unresolved escalations across 2.5 years.
• Translated business requirements into e2open platform configurations, documenting findings as BRDs, functional specifications and impact assessments to drive engineering escalations and stakeholder alignment.
• Executed data migrations end-to-end - data mapping, cleansing, validation and reconciliation - ensuring integrity, audit readiness, and continuity across version transitions.
• Acted as internal consulting partner between client business stakeholders and Product, QA and Engineering teams - translating operational pain points into system solutions.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Education

B.E. - Information Technology

Dayananda Sagar Academy of Technology And Management
08.2019 - 05.2023

Skills

  • Cross-functional collaboration
  • Development and Deployment
  • Technical Implementation and Support
  • Data migration
  • Database monitoring
  • Code debugging
  • Problem solving and troubleshooting
  • Team collaboration
  • C
  • HTML & CSS
  • SQL
  • Python

Summary

Techno-functional consultant with 2.5+ years delivering SaaS implementations on e2open's supply chain platform. Specialises in translating business requirements into working product configurations across order management and shipment workflows. Proven track record across 10+ enterprise clients - 100% on-time delivery, zero unresolved escalations - with hands-on depth in SQL-driven root cause analysis, ITIL-aligned service delivery, end-to-end data migration and cross-functional stakeholder management across Product, QA, Engineering and Client Success teams.

Kshitij KumarImplementation Engineer