Seasoned Lead Engineer with a resourceful, hardworking, and quality-driven mindset. Proactive in tackling equipment and system issues to maintain operational status. Top-notch leader and project manager with an organized and methodical approach.
Mentoring and coaching, Product development, Team oversight
Successfully Lead the launch of Careshark Project across Airtel Centers, replacing Sprinklr.
Successfully Lead Chat Bot integration and Live Chat Websocket flow to enable customers to reachout to Chat professionals via Thanks App