Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Accomplishments
Languages
Certification
Timeline
Generic
KSHITIJ RATTI

KSHITIJ RATTI

New Delhi

Summary

Driven by a passion for enhancing user experiences, I excelled as a Specialist Business Analyst at Niveus, leveraging various tools to innovate and modernize applications. My leadership in sprint planning and adept problem-solving significantly contributed to the successful launch of projects, showcasing my proficiency in client handling and exceptional communication skills to bridge gaps.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Specialist Business Analyst

Niveus - An NTT Data company
Udupi, Karnataka (Remote)
08.2023 - Current

I am currently allocated for the DTDC project which is based on Flutter flow and undertaken in order to modernize their current web application which is responsive on mobile as well. The application front end is being enhanced in such a way that it looks interactive & attractive. The project is nearing its last phase and the developed app will soon go live.

Besides this, I have been made part of a POC for Adani Wilmar which is a chatbot application to be developed for the customers aiming to adopt a healthy lifestyle. The application captures dietary preferences of the users and accepts prompts to generate healthy recipes through AI which are easy to make. The users can save recipes, revisit previous chats and explore other exciting features on the go.

● Creation of user stories in JIRA along with relevant description and acceptance criteria and other necessary documentation based on discovery sessions conducted

● Managing product backlog and ensuring the design is aligned with user stories

● Client handling

● Leading sprint planning sessions with the team

● Managing, assigning tickets using Atlassian JIRA

● Tracking development work effort

● Identifying in scope and out of scope items for a particular project by paying attention to the agreed upon SOW

● Identifying change requests in the Project

● Preparing wireframes & flow diagrams

Business Analyst

MoEVing Urban Technologies Private Limited
Gurgaon
02.2023 - Current
  • Converting high level requirements into functional requirements and analysing them
  • Creating workflows, BRDs and FRDs
  • Creating designs using Figma software
  • Managing JIRA for backlogs and Confluence
  • Conducting scrum meeting
  • Conveying requirements to Software Developers and Testers
  • Creating prototypes using Balsamiq software
  • Creating release notes after every release
  • Maintaining record for release APKs

Business Analyst

Redbird Aviation Private Limited
New Delhi
03.2021 - Current
  • Creating Technical Manuals, PowerPoint Presentations, Flyers, Proposals, MIS Reports, & SOPs as part of Pre-sales effort
  • Carrying out research on Drones and its potential applications in various sectors
  • Using project managements tools like JIRA
  • Preparing Change notes in a timely manner
  • Conducting meetings with clients in order to understand their requirements
  • Actively involved in procurement and creation of value chain
  • Conducting meeting with clients in order to capture requirements

Business Analyst

Akal Information Systems Private Limited
New Delhi
01.2018 - 03.2019
  • Handled ePrisons project as part of eGovernance scheme of the Government of India
  • Arranged team meetings and created minutes of the meeting
  • Contributed in deciding fund distribution criteria for implementation of the project as per Government regulations
  • Addressed user queries related to the ePrisons Portal and its usage
  • Interacted with the stakeholders of ePrisons project to capture requirements
  • Created user guides on the usage of ePrisons portal
  • Created BRDs, FRDs, RFPs & RFIs
  • Prepared functional technical guidelines for implementation of the Project and other supporting documents
  • Created MIS reports
  • Ensured compliance of functional technical guidelines in all States/UTs

Software Tester

Abacasys Private Limited
Mohali
05.2016 - 08.2017
  • Tested web based applications based on Oracle Apex, PHP and Magento platforms
  • Experience using tools like JIRA and Bugzilla
  • Experienced in Agile methodology
  • Presented demo to clients at the end of releases
  • Guided efforts to improve technology systems in a real and cost effective way
  • Created BRDs, FRDs and screen mock-ups/ wireframes using Axure RP 8 & RP 9
  • Worked on MS-Excel/ Google Sheets for generating reports
  • Well-versed with MS-Word and PowerPoint
  • Addressing client queries with regard to the usage of application

Education

Master of Computer Applications -

Guru Gobind Singh Indraprastha University
New Delhi
11.2015

Bachelor of Business Administration -

Guru Gobind Singh Indraprastha University
New Delhi
08.2011

Skills

  • Drawio
  • Confluence
  • Figma
  • Balsamiq
  • Customer Service
  • Problem Solving
  • Microsoft Excel
  • Google Docs
  • Google Sheets
  • Communication Skills
  • Microsoft Office
  • Pressure handling
  • Leadership skills

Hobbies and Interests

  • Listening music
  • Driving
  • Watching documentaries

Languages

  • English
  • Hindi
  • Punjabi

Accomplishments

I was nominated as star of the month for April 2024 by the organization for my multi-tasking role in one of the most crucial projects. I performed the duties of a Business Analyst & Project Manager at the same time and solely handled a team comprising 12 members in the absence of Project Manager.

Languages

Hindi
First Language
English
Proficient (C2)
C2
Punjabi
Proficient (C2)
C2

Certification

  • Scrum Master Accredited Certification from International Scrum Institute(Credential ID: 61482040384784)
  • Scrum Product Owner Certification from International Scrum Institute(Credential ID: 83354174487758)

Timeline

Specialist Business Analyst

Niveus - An NTT Data company
08.2023 - Current

Business Analyst

MoEVing Urban Technologies Private Limited
02.2023 - Current

Business Analyst

Redbird Aviation Private Limited
03.2021 - Current

Business Analyst

Akal Information Systems Private Limited
01.2018 - 03.2019

Software Tester

Abacasys Private Limited
05.2016 - 08.2017
  • Scrum Master Accredited Certification from International Scrum Institute(Credential ID: 61482040384784)
  • Scrum Product Owner Certification from International Scrum Institute(Credential ID: 83354174487758)

Master of Computer Applications -

Guru Gobind Singh Indraprastha University

Bachelor of Business Administration -

Guru Gobind Singh Indraprastha University
KSHITIJ RATTI