Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Kshitija Nand

Pune

Summary

Experienced Network Support Engineer with 1.5 years overseeing excellent research, technical and problem-solving skills. Detail-oriented approach to collaborating on interface specifications and protocols to meet access and informational demand. Provided crucial contributions to evaluation, maintenance and training supervision. experience in helpdesk support, network administration and device support. Competent in using technical skills and root cause analysis techniques to resolve failures and maintain user productivity. Desire for long-term position with room for career advancement.

Overview

2
2
years of professional experience

Work History

Network Support Engineer

GAVS Technology
Bangalore
01.2023 - Current
  • Provided technical support for users having difficulty connecting to or using the network.
  • Collaborated with other departments within the organization when needed on projects involving networking infrastructure.
  • Identified, diagnosed, and resolved network problems.
  • Monitored network performance and identified potential areas of improvement.
  • Maintained up-to-date knowledge of industry trends and developments related to networking technologies.
  • Provided ongoing technical guidance and mentorship for junior staff members working on projects involving networks.

Technical Support Engineer

NoBroker
Bangalore
09.2022 - 12.2022
  • Installed and tested operating systems, applications, updates, patches, and service packs.
  • Configured, maintained, and monitored computer systems for optimal performance.
  • Assisted users with password resets and account lockout resolutions.
  • Installed and performed minor repairs to hardware, software or peripheral equipment.

Education

Bachelor of Engineering - Information Science

Oxford Collage of Engineering
Banglore
01-2023

High School Diploma -

Shambhuraje Collage
Aurangabad, Maharashtra
06-2018

Skills

  • Network Security
  • Hardware testing
  • Network configuration
  • Testing protocols
  • Troubleshooting methods
  • C
  • Java
  • Python (basic)

Languages

Marathi
First Language
English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2
Kanada
Upper Intermediate (B2)
B2

References

References available upon request.

Timeline

Network Support Engineer

GAVS Technology
01.2023 - Current

Technical Support Engineer

NoBroker
09.2022 - 12.2022

Bachelor of Engineering - Information Science

Oxford Collage of Engineering

High School Diploma -

Shambhuraje Collage

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Kshitija Nand