Summary
Overview
Work History
Education
Skills
Projects
Timeline
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Kshitiz Singh

New Delhi

Summary

Product Manager with nearly 4 years of experience leading the management, design, and marketing of B2B SaaS products such as a social media marketing platform and an AI-powered sales outreach tool (AI SDR). Drove a 300% increase in revenue for the marketing product, reaching an Annual Recurring Revenue (ARR) of over $15M.

Overview

4
4
years of professional experience

Work History

Senior Product Manager

SuperAGI
New Delhi
12.2024 - Current
  • Developed 0-1 stage of Agentic AI-powered customer support product.
  • Launched and scaled AI Sales Development Representative product for automated outreach.

Product Manager

Sprinklr Inc.
Gurugram
06.2021 - 12.2024
  • Owned and operated social media marketing tool with $15M ARR.
  • Developed and implemented innovative strategies, achieving 300% revenue growth in two years.
  • Managed cross-functional team of 12, including analysts, engineers, designers, and QAs.
  • Reduced ticket spillover by 25% through implementation of SCRUM methodologies.
  • Contributed to UX design by developing wireframes for new features, enhancing user experience.
  • Led initiative to analyze support tickets, resulting in a 30% reduction in ticket count over one year.
  • Collaborated with sales team to conduct market study and implement new pricing model and sub-SKU.

Education

B.E. - Instrumentation & Control Engineering

Netaji Subhas Institute of Technology (NSIT, Delhi)
Delhi, India
06.2021

Skills

  • SCRUM
  • SaaS
  • UX/UI Designs
  • Customer Communication
  • JIRA
  • Figma

Projects

  • Extra-Curriculars - Runner-up team in 1st year college Chess competition
  • 3D Modelling & Animations
  • Badminton
  • Video Games
  • Reddit
  • Chess

Timeline

Senior Product Manager

SuperAGI
12.2024 - Current

Product Manager

Sprinklr Inc.
06.2021 - 12.2024

B.E. - Instrumentation & Control Engineering

Netaji Subhas Institute of Technology (NSIT, Delhi)

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Kshitiz Singh