Results-driven Hospitality Leadership Professional with extensive international experience supervising high-volume luxury bar operations, fine-dining establishments, and Michelin-guide venues. Proven track record in bar administration, shift leadership, inventory audit control, menu profitability, and luxury service execution. Certified Introductory Sommelier (CMS), WSET Level 2, Sake Professional, and Scotch Whisky Ambassador adept at leading teams, controlling beverage costs, and elevating guest satisfaction standards.
Overview
3
3
Languages
7
7
Certifications
8
8
years of professional experience
Work History
Management Trainee (Bar Leadership)
The Ritz-Carlton Hotel Laguna Niguel
11.2024 - 11.2025
Assisted in managing daily bar operations, ensuring smooth service delivery in accordance with The Ritz-Carlton's luxury service standards.
Supervised bartenders, barbacks, and service associates to maintain operational efficiency and high guest satisfaction.
Supported the Bar Manager in staff scheduling, duty allocation, team briefings, and on-the-job training.
Ensured exceptional guest experiences through personalized service, guest engagement, and effective complaint resolution.
Assisted in controlling beverage costs through portion control, monitoring wastage, spillage, and breakage, and maintaining stock accuracy.
Ensured compliance with food safety, hygiene, sanitation, and responsible alcohol service standards.
Maintained beverage quality, presentation consistency, cocktail recipes, and standard operating procedures.
Coordinated with the kitchen, restaurant, and other departments to ensure seamless operations and effective communication.
Assisted in monitoring daily sales, beverage revenue, operational expenses, and departmental performance.
Supported promotional activities, beverage menu development, and upselling initiatives to maximize revenue.
Conducted regular bar inspections to ensure cleanliness, equipment maintenance, and readiness for service.
Bar Captain
Pierre's TT (Michelin Guide Venue)
11.2023 - 10.2024
Spearheaded front-of-house bar operations and floor staff execution to deliver service, adhering strictly to Michelin standards.
Managed bar stock, conducted inventory audits, and maintained daily prep logs to ensure consistent availability and minimize loss.
Coached team members in mixology techniques, menu specs, and elevated flavor-pairing notes.
Enforced health, sanitation, and safety standards across bar operations to uphold compliance and ensure guest safety.
Assisted in menu development, incorporating signature drinks that showcased the establishment's unique offerings.
Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
Senior Bartender / Beverage Trainer
Address Beach Resort
11.2021 - 11.2023
Developed and delivered structured beverage training modules for floor service staff, enhancing knowledge of fine wines, premium spirits, and sake pairings.
Kept operational expenses within target budget by planning purchases accurately and enforcing standard pour practices.
Maintained operational expenses below target budget through accurate purchasing planning and standard pour enforcement.
Executed cash reconciliations, processed payments, and performed end-of-day stock counts with attention to detail.
Bartender
Taj Falaknuma Palace
07.2021 - 11.2021
Executed bar setups and beverage service for luxury banquets serving over 500 guests, ensuring seamless guest experiences.
Oversaw stock procurement, event requisitioning, and inventory management to maintain optimal supply levels and minimize waste.
Designed custom cocktail menus and provided tailored food and wine pairings for VIP guests, enhancing overall dining experience.
Bartender (Industrial Exposure Trainee)
Anelia Resort & Spa
05.2018 - 11.2018
Managed daily bar operations independently during weekday shifts, ensuring smooth service during peak hours.
Coordinated with cross-functional floor team for efficient order processing, table service, and shift transitions.
Prepared cocktails, wines, and specialty beverages following resort recipes and guest preferences.
Maintained clean, organized bar station and replenished glassware, garnishes, and supplies.