Kanchan Sil
Director of Project Management
Frisco,TX
Summary
A seasoned IT Leader and a Program Director with 20+ years of experience in managing cross-portfolio strategic programs, driving business transformation, and delivering business outcomes, Expert in SAFe transformation, Lean Portfolio Management (LPM), Technology processes, Negotiations and Leading Agile PMO. Proven success in leading diverse cross-functional teams of project managers, efficiently running operations, and streamline execution. Adept at stakeholder management, executive communication, financial system management, prioritization and fostering continuous improvement mindset. Proven analytical and quantitative expertise in developing metrics and leveraging data to assess operational efficiency, team and project performance. Known for optimizing business agility, fostering collaboration with other departments, and aligning project initiatives with strategic business goals. Demonstrated ability to bring order to any chaotic environments, cultivating a culture of innovation, operational excellence, and consistent delivery.
Overview
20
20
years of professional experience
5
5
Certification
Work History
Agile PMO Portfolio Manager
Southwest Airlines
02.2020 - Current
- Managed cross-functional teams of 16 project managers and program managers, driving collaboration across multiple departments and ensuring alignment with company-wide strategic goals
- Developed and nurtured a high-performance culture, empowering team members to take ownership and contribute innovative ideas that resulted in increased project efficiency and client satisfaction
- Spearheaded the strategic planning, financials, execution of large-scale, multi-million-dollar programs across multiple business units, ensuring alignment with corporate strategy and objectives
- Fostering relationships with executives, business stakeholders, and cross-functional teams to ensure streamlined communication and operational efficiency
- Leveraged data and analytics (metrics, OKRs, KPIs) to track program performance against predefined goals, ensuring on-time delivery and continuous quality improvement
- Facilitated portfolio performance review and implemented new strategies
Director of Project Management
Mindtree Ltd
09.2018 - 02.2020
- Managed a team of 12 project managers responsible for execution of complex cross-functional projects, working closely with executive stakeholders, business leaders to drive successful delivery
- Worked closely with C-suite executives and senior leadership to define program goals, objectives, OKRs, and key performance indicators (KPIs), ensuring alignment with organizational strategy
- Managed communication between executive leadership, IT leaders, business and project teams, providing clear, concise reporting on program status, risks, and key milestones
- Implemented Scaled Agile frameworks to increase efficiency and effectiveness
- Ensured compliance with regulatory requirements and internal controls, aligning projects with the organization's risk management and audit standards
- Ref client: American Express
- Elevated team productivity levels with regular training sessions focused on enhancing technical skills as well as soft skills like collaboration or problem-solving techniques.
- Continuously optimized resource allocation strategies based on evolving priorities or constraints ensuring effective use of available talent pool.
- Promoted a culture of continuous improvement by establishing performance metrics for regular evaluation and identifying areas for further enhancement.
Lead Project Manager
ThoughtWorks
08.2014 - 09.2018
- Managed the end-to-end delivery of multiple high-profile projects, from feasibility, planning and prioritization to execution, monitoring, and closeout, consistently delivering on time and within budget
- Oversaw financial management of projects, including the development and management of multi-million-dollar budgets, ensuring efficient resource allocation and cost control
- Played an instrumental role in the creation of PMO processes and procedures to streamline project execution across the organization
- Provided executive coaching and professional development opportunities to team members, enhancing their project management skills and enabling career advancement
- Ref clients: Southwest Airlines, Mr. Cooper
- Mitigated potential risks proactively by employing predictive analysis techniques to identify trends and foresee potential issues
- Conducted thorough risk assessments on a regular basis, enabling the team to proactively address potential issues before they escalated
Sr Project Manager
Accenture
10.2010 - 08.2014
- Successful setup of a new offshore delivery center resulting in 40% operational efficiency
- Implemented agile frameworks to increase efficiency and effectiveness in cross-functional project teams
- Managed and tracked training needs, budget, program costs, schedule, quality, and performance
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track
- Ref clients: Bank of America, Express Scripts
Project Manager
Chordiant Software
11.2005 - 10.2010
- Managed and tracked training needs, budget, program costs, schedule, quality, and performance
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals
- Ref clients: CapitalOne, Citi Financials
Education
Bachelor of Science - Computer Application
Calcutta University
Master of Science - Information Technology
Manipal University
Organizational Leadership - undefined
Cornell University
Skills
- Build & Maintain Executive Relationship
- Program & Project Management
- Think Strategically
- Set Clear Direction
- Portfolio & IT Governance
- Build Great Team
- Develop People
- Organizational Leadership
- Lean Portfolio Management (LPM)
- Vendor & Contract Management
- Strategic Planning & Budgeting
- PMO setup
- Effective Communication
- Change Management
Accomplishments
- Increased delivery efficiency by 30% through the successful implementation of agile at scale processes
- Reduced time to market by 15% by implementing flow metrics
- Established a PMO and VMO, streamlining project execution processes and ensuring alignment between business strategy and project outcomes (reduced overhead cost by 10%)
- Managed a multi-million-dollar budget ($50 mil) and consistently delivering on-time and on-budget
Certification
- Scaled Agile Framework (SAFe) Certified Agilist
- Scaled Agile Framework (SAFe) SPC (Program Consultant)
- Project Management Professional (PMP)
- Risk Management Professional (RMP)
- Certified Scrum Master (CSM)
- Agile Certified Practitioner (PMI-ACP)
Timeline
Agile PMO Portfolio Manager
Southwest Airlines
02.2020 - Current
Director of Project Management
Mindtree Ltd
09.2018 - 02.2020
Lead Project Manager
ThoughtWorks
08.2014 - 09.2018
Sr Project Manager
Accenture
10.2010 - 08.2014
Project Manager
Chordiant Software
11.2005 - 10.2010
Master of Science - Information Technology
Manipal University
Organizational Leadership - undefined
Cornell University
Bachelor of Science - Computer Application
Calcutta University
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