Microsoft Excel
KSK Rajesh Kuumar
Senior Data Analysts
Bangalore
Summary
Proactive Senior Data Analyst with over 14+ years of experience in the dynamic world of data analysis, specializing in small start-up business environments. Adept at steering the entire data analysis lifecycle, from concept to insightful delivery. A skilled communicator and collaborator, with a track record of enhancing data-driven operations to fuel corporate expansion and revenue growth.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
Work History
Senior Data Analyst
INurture Education Solutions Private Limited
Bangalore
2019.12 - Current
- Leveraged text, charts and graphs to communicate findings in understandable format.
- Used business objects, business intelligence and other reporting tools to extract data from data solutions and data warehouses.
- Performed root-cause analysis on data-related system problems to recommend or execute corrective action.
- Created and automated data visualizations to present insights and tell compelling stories.
- Generated ad-hoc reports to evaluate specific business requirements.
- Provided technical support for troubleshooting analytics and reporting issues.
Deputy Manager
HDFC Bank
Bangalore
2016.10 - 2019.12
- Developed automated monthly and weekly reports using Excel formulas, macros, and pivot tables for management team members.
- Directed and nurtured a team of 14 Relationship Managers, fostering engagement and professional growth.
- Demonstrated comprehensive knowledge of banking products and distribution channels, ensuring exceptional service delivery.
- Collaborated cross-functionally to offer clients expert financial advice across various banking products.
- Catered to the diverse financial needs of high-net-worth individuals, business banking, and trade finance clients.
- Identified growth opportunities, monitored client requirements, and contributed to revenue maximization.
Team Leader
247 Customer Pvt Ltd
Bangalore
2015.05 - 2016.10
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Evaluated staff performance and provided coaching to address inefficiencies.
Technical Support Engineer
247 Customer Pvt Ltd
Bangalore
2013.11 - 2015.05
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Served as primary point of contact for support relating to owned solutions and products.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Documented faults and bugs for referral to development staff for use in updates.
Operation Associate
Solartis Inc
Madurai
2012.02 - 2013.01
- Processes related to submission, clearance, and blocking encompass various aspects of the brokerage and binding authority business, including:
- Managing brokerage business quotes and policy lifecycles, which involve handling request-for-quote, policy verification, stamping, distribution, endorsements, renewals, and cancellations.
- Overseeing Binding Authority business policy lifecycles, which include issuing binders, policies, quality control, stamping, distribution, managing endorsements, handling renewals, and processing cancellations.
- Managing inspections, which entails tasks such as ordering, follow-ups, and reviews.
- Handling loss runs, which includes activities like ordering, retrieving, and sending out emails.
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
Process Associate
Reino Solutions
Madurai
2008.06 - 2012.01
- Performed quality assurance checks on transactions and account actions to assess compliance.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Monitored and reported on process performance to verify compliance with established standards.
Education
Bachelor of Engineering - Electronics And Communication Engineering
Raja College of Engineering And Technology
Tamil Nadu, India 2004.05 - 2008.06
Skills
Alteryx
Accomplishments
- Made recommendations on business intelligence tools to cut processing time
- Developed methods to integrate Dialer and NoPaperForm to significantly improve workflow efficiency.
- Collaborated with team of 100+ in the development of BPM process
- Used Microsoft Excel to develop tracking spreadsheets.
Software
SQL (Structured Query Language)
Data Visualization Tools
Dashboarding and Reporting Tools
Data Cleaning Tools - Alteryx
Certification
Zero to Hero in Tableau: Data Visualization using Tableau
Timeline
Zero to Hero in Tableau: Data Visualization using Tableau
2023-06
Business Analyst Masterclass with Excel & Google Data Studio
2023-03
Alteryx Masterclass for Data Analytics, ETL, and Reporting
2023-02
Power BI Data Modeling with DAX
2023-02
Senior Data Analyst
INurture Education Solutions Private Limited
2019.12 - Current
Deputy Manager
HDFC Bank
2016.10 - 2019.12
Team Leader
247 Customer Pvt Ltd
2015.05 - 2016.10
Technical Support Engineer
247 Customer Pvt Ltd
2013.11 - 2015.05
Operation Associate
Solartis Inc
2012.02 - 2013.01
Process Associate
Reino Solutions
2008.06 - 2012.01
Bachelor of Engineering - Electronics And Communication Engineering
Raja College of Engineering And Technology
2004.05 - 2008.06
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