Microsoft Excel
KSK Rajesh Kuumar
Senior Data Analysts
Bangalore
Summary
Proactive Senior Data Analyst with over 14+ years of experience in the dynamic world of data analysis, specializing in small start-up business environments. Adept at steering the entire data analysis lifecycle, from concept to insightful delivery. A skilled communicator and collaborator, with a track record of enhancing data-driven operations to fuel corporate expansion and revenue growth.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
Work History
Senior Data Analyst
INurture Education Solutions Private Limited
Bangalore
12.2019 - Current
- Leveraged text, charts and graphs to communicate findings in understandable format.
- Used business objects, business intelligence and other reporting tools to extract data from data solutions and data warehouses.
- Performed root-cause analysis on data-related system problems to recommend or execute corrective action.
- Created and automated data visualizations to present insights and tell compelling stories.
- Generated ad-hoc reports to evaluate specific business requirements.
- Provided technical support for troubleshooting analytics and reporting issues.
Deputy Manager
HDFC Bank
Bangalore
10.2016 - 12.2019
- Developed automated monthly and weekly reports using Excel formulas, macros, and pivot tables for management team members.
- Directed and nurtured a team of 14 Relationship Managers, fostering engagement and professional growth.
- Demonstrated comprehensive knowledge of banking products and distribution channels, ensuring exceptional service delivery.
- Collaborated cross-functionally to offer clients expert financial advice across various banking products.
- Catered to the diverse financial needs of high-net-worth individuals, business banking, and trade finance clients.
- Identified growth opportunities, monitored client requirements, and contributed to revenue maximization.
Team Leader
247 Customer Pvt Ltd
Bangalore
05.2015 - 10.2016
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Evaluated staff performance and provided coaching to address inefficiencies.
Technical Support Engineer
247 Customer Pvt Ltd
Bangalore
11.2013 - 05.2015
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Served as primary point of contact for support relating to owned solutions and products.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Documented faults and bugs for referral to development staff for use in updates.
Operation Associate
Solartis Inc
Madurai
02.2012 - 01.2013
- Processes related to submission, clearance, and blocking encompass various aspects of the brokerage and binding authority business, including:
- Managing brokerage business quotes and policy lifecycles, which involve handling request-for-quote, policy verification, stamping, distribution, endorsements, renewals, and cancellations.
- Overseeing Binding Authority business policy lifecycles, which include issuing binders, policies, quality control, stamping, distribution, managing endorsements, handling renewals, and processing cancellations.
- Managing inspections, which entails tasks such as ordering, follow-ups, and reviews.
- Handling loss runs, which includes activities like ordering, retrieving, and sending out emails.
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
Process Associate
Reino Solutions
Madurai
06.2008 - 01.2012
- Performed quality assurance checks on transactions and account actions to assess compliance.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Monitored and reported on process performance to verify compliance with established standards.
Education
Bachelor of Engineering - Electronics And Communication Engineering
Raja College of Engineering And Technology
Tamil Nadu, India 05.2004 - 06.2008
Skills
Alteryx
Accomplishments
- Made recommendations on business intelligence tools to cut processing time
- Developed methods to integrate Dialer and NoPaperForm to significantly improve workflow efficiency.
- Collaborated with team of 100+ in the development of BPM process
- Used Microsoft Excel to develop tracking spreadsheets.
Software
SQL (Structured Query Language)
Data Visualization Tools
Dashboarding and Reporting Tools
Data Cleaning Tools - Alteryx
Certification
Zero to Hero in Tableau: Data Visualization using Tableau
Timeline
Zero to Hero in Tableau: Data Visualization using Tableau
06-2023
Business Analyst Masterclass with Excel & Google Data Studio
03-2023
Alteryx Masterclass for Data Analytics, ETL, and Reporting
02-2023
Power BI Data Modeling with DAX
02-2023
Senior Data Analyst
INurture Education Solutions Private Limited
12.2019 - Current
Deputy Manager
HDFC Bank
10.2016 - 12.2019
Team Leader
247 Customer Pvt Ltd
05.2015 - 10.2016
Technical Support Engineer
247 Customer Pvt Ltd
11.2013 - 05.2015
Operation Associate
Solartis Inc
02.2012 - 01.2013
Process Associate
Reino Solutions
06.2008 - 01.2012
Bachelor of Engineering - Electronics And Communication Engineering
Raja College of Engineering And Technology
05.2004 - 06.2008
Similar Profiles
Shabnam KashishShabnam Kashish
Soft Skills Faculty - Quantum University at iNurture Education Solutions Private LimitedSoft Skills Faculty - Quantum University at iNurture Education Solutions Private Limited
ARUN KUMAR KANDASAMYARUN KUMAR KANDASAMY
Deputy Zonal Head at INURTURE EDUCATION PRIVATE LIMITEDDeputy Zonal Head at INURTURE EDUCATION PRIVATE LIMITED
Dr Aiza UsmaniDr Aiza Usmani
Subject Matter Expert at iNurture Education SolutionsSubject Matter Expert at iNurture Education Solutions