Kubra Afandi
Hyderabad
Summary
Detail-oriented Front Office Executive skilled in managing administrative tasks and office operations. Coordinates filing systems and maintains accurate records to support seamless office functionality. Focused on facilitating effective communication and supporting staff needs.
Overview
6
6
years of professional experience
Work History
Front office excecutive
Tesla Diagnostic
Hyderabad , India
02.2018 - 02.2021
- Carried out basic day-to-day administrative tasks to support staff needs.
- Delivered polite, professional customer service to enhance business reputation through positive first impressions.
- Offered outstanding hospitality throughout client visits, aiding positive customer experiences and loyalty.
- Filed and maintained invoices, customer records and other paperwork to facilitate ease of retrieval.
- Directed clerical tasks, including copying, faxing and file management.
Front Office executive
Refracto Eye Hospital
Hyderabad , India
04.2017 - 04.2018
- Facilitated smooth check-in and check-out for guests, maintaining high levels of customer satisfaction.
- Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
- Greeted visitors warmly, providing a professional first impression of the organisation.
- Supported guests with immediate, knowledgeable assistance for diverse needs.
Receptionist
prime diagnostic
Hyderabad , India
04.2015 - 05.2017
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
- Carried out basic day-to-day administrative tasks to support staff needs.
- Offered outstanding hospitality throughout client visits, aiding positive customer experiences and loyalty.
- Used Microsoft Office to track information, update records and write correspondence.
Cashier
muslim maternity hospital
Hyderabad , India
10.2014 - 12.2015
- Processed transactions quickly and accurately, enhancing customer checkout experience.
- Assisted in inventory management tasks, including stock takes and product ordering.
- Maintained up-to-date knowledge of store products, promotions, and policies.
- Advised customer of event policies and requirements for admission.
Education
Bachelor of Arts -
B R Ambedkar open university
Hyderabad, TGAhlebait High School
Hyderabad, TGSkills
- Customer relationship management
- Office administration
- Hospitality management
- Schedule coordination
- Microsoft Office
- Operation management
- Client engagement
- Problem solving
Timeline
Front office excecutive
Tesla Diagnostic
02.2018 - 02.2021
Front Office executive
Refracto Eye Hospital
04.2017 - 04.2018
Receptionist
prime diagnostic
04.2015 - 05.2017
Cashier
muslim maternity hospital
10.2014 - 12.2015
Bachelor of Arts -
B R Ambedkar open university
Ahlebait High School