KUGAN KARUNAKARAN
Chennai
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Focused on maximizing sales by managing all accounts systematically and logically. Believes consistency and dedication build most successful business partnerships. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Senior Sales Account Manager
DOTPE PVT LTD
Chennai
12.2023 - Current
- Developed and implemented sales strategies that resulted in increased revenue.
- Provided training support for new team members on best practices in sales processes and techniques.
- Built strong relationships with clients by providing exceptional customer service.
- Managed accounts to ensure customer satisfaction and account retention.
- Negotiated contracts with vendors and suppliers to secure favorable pricing terms.
- Conducted product demonstrations for existing and potential customers.
- Resolved customer inquiries promptly and efficiently while maintaining high levels of customer satisfaction.
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
Senior Account Manager
Housing.com
Chennai
01.2022 - 10.2023
- Managed key account relationships, ensuring customer loyalty and retention.
- Developed and implemented strategic plans for assigned accounts to increase customer satisfaction that resulted in increased revenue.
- Identified opportunities for cross-selling products and services to existing customers.
- Participated in weekly team meetings with other senior account managers to discuss best practices.
- Utilized problem-solving skills when dealing with difficult customers.
- Generated leads through cold calling activities.
- Conducted product demonstrations for existing and potential new customers.
- Developed strategies to increase revenue from existing accounts.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Presented product features and advantages to potential customers during sales meetings.
- Drafted proposals outlining services, costs, and benefits for prospective customers.
- Negotiated contracts with clients to maximize revenue potential.
- Reached out to accounts to measure customer satisfaction and increase revenue.
- Cross-sold additional products and services to increase profitability within accounts.
- Researched and secured new accounts within assigned territory to increase sales and profitability.
- Cold called potential customers and maintained above average conversion rate on leads.
Assistant Sales Manager
Roof And Floor – THE HINDU
Chennai
02.2020 - 08.2021
- Coordinated trade shows and other events to promote company products or services.
- Identified opportunities to expand existing customer base through cross-selling initiatives.
- Resolved customer complaints in a timely manner while maintaining excellent customer relations.
- Resolved customer complaints regarding sales and service.
Deputy Sales Manager
QUIKR INDIA PVT LTD
Chennai
07.2018 - 02.2020
- Provided feedback and guidance to team members on their performance.
- Developed and managed the sales team to meet or exceed quarterly objectives.
- Established relationships with key clients, while maintaining existing customer base.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Resolved customer complaints regarding sales and service.
- Executed strategic sales plans to expand customer base and revenue.
- Supported sales team members to drive growth and development.
- Developed and implemented strategic sales plans to achieve revenue targets.
- Managed a team of sales representatives, driving performance and growth.
- Delivered sales presentations to prospective clients, closing deals effectively.
- et individual targets for each team member, tracking progress regularly.
Senior Key Account Manager
QUIKR INDIA PVT LTD
Chennai
04.2017 - 06.2018
- Developed and managed long-term relationships with key customers.
- Identified customer needs, developed action plans to address them, and ensured successful implementation of solutions.
- Conducted regular customer visits and presented new product offerings.
- Negotiated contracts, pricing and terms of agreement with clients.
- Maintained a high level of customer service by responding promptly to inquiries and resolving issues quickly.
- Identified new opportunities for growth within existing accounts, as well as potential new customers.
- Established strong relationships with clients through regular communication and follow-up activities.
- Provided training sessions for customers on how best utilize the company's products or services.
- Managed the relationship between internal teams and external customers.
- Identified new business opportunities and leads for key clients.
- Managed sales leads and customer inquiries for optimal conversion rates.
- Executed sales strategies to achieve monthly targets consistently.
Business Development Manager
ASARERI TECHNOLOGIES
Chennai
09.2016 - 04.2017
- Created presentations to attract new business opportunities.
- Identified potential clients, built relationships, and negotiated contracts.
- Conducted market research and analysis to identify new business opportunities.
- Maintained a database of existing customers and prospective leads.
- Delivered sales presentations to prospective clients, closing deals effectively.
Associate Business Development Executive
KARYA TECHNOLOGIES
Chennai
05.2016 - 09.2016
- Identified potential customers by utilizing industry resources such as directories and databases.
- Generated leads through outbound calling, email campaigns, and other marketing initiatives.
- Participated in meetings and calls with prospects and existing customers to discuss their needs and objectives.
- Developed and executed business development strategies to increase customer base.
- Managed client accounts by responding promptly to inquiries or requests for information.
- Analyzed and identified potential business opportunities.
Education
MBA - Finance
Kodai International Business School
Kodaikanal06-2016
Post Graduate Diploma in Management - Marketing
Kodai International Business School
Kodaikanal06-2016
B.E - Electrical, Electronics Engineering Technologies
St.Joseph's College of Engineering
Chennai04-2013
12th - STD
Achariya Sikhsha Mandir
Pondicherry04-2009
10th - STD
Kakatiya Public School
Vishakapatnam03-2007
Skills
- DCA, HDCA, DCS, c, c( Certified Course)
- POS System Operation
- Proven sales track record & closing deals
- Data Base Management System
- Skilled in MS Office & Sales Presentations
- Territory sales management
- Team building expertise
- B2B & B2C Sales
- Powerful negotiator
- Client acquisition & Strategic account development
- Market Analysis
- Business & Client Relationship Building
- Strong interpersonal, Excellent management & leadership skills
- Upselling and consultative selling
- Ability to handle the team
- Excellent in communication in writing and verbal both
- Ability to handle the pressure
- Team work & Team motivation
- Customer-Oriented & Critical Situation Handler
- Flexible working
Accomplishments
- Got elected as College Students President during my post graduate
- Awarded Consistent performer of the year (2017 & 2018) - Quikr India Pvt Ltd
- Certified thrice Best field sales of the month - Quikr India Pvt Ltd
- Over achieved annual target in 2016, 2017, 2018 - Quikr India Pvt Ltd
- Became fastest and youngest DSM in Quikr India Pvt Ltd
- Consistent performer in Dotpe Pvt Ltd
Citizenship
Indian
Personal Information
- Father's Name: Late.Mr. K.KARUNAKARAN ; [ Additional General Manager (EDC-HR), NTPC, Korba (C.G) ]
- Date of Birth: 07/30/91
- Gender: Male
- Marital Status: Married
Mother
Mrs. K.LATHA ; [ Home maker ]
Languages
- English (fluent)
- Tamil (fluent)
- Hindi (fluent)
- Telugu (fluent)
Projects
B.E, Design of DC-DC converter for hybrid wind solar energy MBA, Working Capital Management
Disclaimer
I hereby declare that all information furnished above is true to the best of my knowledge. If given an opportunity I will serve the Organization with dedication and diligence.
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Telugu
Upper Intermediate (B2)
B2
Timeline
Senior Sales Account Manager
DOTPE PVT LTD
12.2023 - Current
Senior Account Manager
Housing.com
01.2022 - 10.2023
Assistant Sales Manager
Roof And Floor – THE HINDU
02.2020 - 08.2021
Deputy Sales Manager
QUIKR INDIA PVT LTD
07.2018 - 02.2020
Senior Key Account Manager
QUIKR INDIA PVT LTD
04.2017 - 06.2018
Business Development Manager
ASARERI TECHNOLOGIES
09.2016 - 04.2017
Associate Business Development Executive
KARYA TECHNOLOGIES
05.2016 - 09.2016
MBA - Finance
Kodai International Business School
Post Graduate Diploma in Management - Marketing
Kodai International Business School
B.E - Electrical, Electronics Engineering Technologies
St.Joseph's College of Engineering
12th - STD
Achariya Sikhsha Mandir
10th - STD
Kakatiya Public School
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