KULADEEP SOMU
Bangalore
Summary
Proven System Analyst at Novo Nordisk India Private Ltd., adept in strategic planning and innovative problem-solving. Expert in SAP HR and stakeholder relationship management, I significantly enhanced process efficiencies and client satisfaction. My role in global projects underscores a commitment to excellence and a knack for leveraging analytical thinking to meet complex business needs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
System Analyst
Novo Nordisk India Private Ltd.
Bangalore
12.2023 - Current
- Set up CVP Level Agreements with Adobe Sign GxP Digital Signature for Charge Back process.
- Managed system analysis for Adobe Sign GxP Digital Signature, serving as the System Management POC.
- Ensured SLA compliance, executed functional changes, and collaborated with cross-functional teams for system requirements implementation.
- Acted as the SPOC for Incident Management, Change Management, Release Management, Problem Management, and IT QC processes for Adobe Sign GxP Digital Signature.
- Coordinated with global stakeholders and vendors, ensuring delivery of system and support services meeting business requirements
Business Analyst
Novo Nordisk India Private Ltd.
Bangalore
06.2019 - 06.2023
- Excelled as a Subject Matter expert in MEXCON/UFO, Access Management, and Life Cycle Management of Externals
- Contributed to process efficiency improvements, stakeholder collaboration, and customer satisfaction enhancements
HR Analyst
GBS PO - EDM - APAC, DK - HQ
02.2014 - 05.2019
- Acted as a Subject Matter Expert for SAP HR and Employee Life Cycle in APAC, DK- HQ regions, and contributed to global projects and process automation initiatives
Education
Master of Business Administration - HR & Marketing
JNTU Anantapur
Kadapa, AP01.2011
Skills
- Innovative Problem-Solving
- Client Satisfaction Expertise
- Analytical Thinking
- Strategic Planning
- Economic Evaluation
- SAP HR
- Stakeholder relationship management
- Robotics process automation
- ITIL framework
Certification
ITIL 4 Foundation Certification
Languages
Telugu
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Accomplishments
- Developed and implemented automation strategies to enhance operational efficiency
- Facilitated workshops that addressed process gaps and enhanced efficiency
Timeline
System Analyst
Novo Nordisk India Private Ltd.
12.2023 - Current
Business Analyst
Novo Nordisk India Private Ltd.
06.2019 - 06.2023
HR Analyst
GBS PO - EDM - APAC, DK - HQ
02.2014 - 05.2019
Master of Business Administration - HR & Marketing
JNTU Anantapur
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