KULBHUSHAN DAS
F & B MANAGER
Jabalpur,MP
Summary
Dynamic F&B Manager with a proven track record at Plaisir Gastro Bar, excelling in operations management and team leadership. Enhanced customer satisfaction through strategic planning and relationship building, achieving departmental goals while controlling costs. Skilled in decision-making and fostering a collaborative culture, driving performance and engagement within the team.
Overview
18
18
years of professional experience
Work History
F & B MANAGER
PLAISIR GASTRO BAR , JABALPUR MP
12.2024 - 12.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Improved safety procedures to create safe working conditions for workers.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
SENIOR CAPTAIN
LORDS OF THE DRINK, JABALPUR
02.2022 - 11.2024
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Resolved problems, improved operations and provided exceptional service.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
RESTAURANT CAPTAIN & ROOM SERVICE SUPERVSOR
HOTEL SAMDAREEYA PVT LIMTED, JABALPUR MP
02.2013 - 02.2021
- Boosted customer loyalty with exceptional attention to detail and personalized service.
- Enhanced guest satisfaction by promptly addressing and resolving room service complaints and concerns.
- Trained new staff members on room service responsibilities, ensuring a seamless integration into the team.
- Collaborated with other departments to ensure smooth workflow between front-of-house and back-of-house teams.
- Maintained high standards of cleanliness, hygiene, and presentation in all areas of the hotel.
- Assisted in menu development for room service offerings, taking into account guest preferences and dietary restrictions.
SENIOR CAPTAIN & ROOM SERVICE SUPERVISOR
HOTEL ANMOL CLASSIC , DAL CHINI RESTAURANT , JABALPUR MP
01.2016 - 11.2017
- Developed strong relationships with team members through effective communication and collaboration.
- Managed inventory levels to minimize waste while maintaining adequate supplies for daily operations.
- Continuously improved processes within the department by identifying areas of opportunity and implementing solutions to address them.
- Conducted regular inspections of hotel rooms to ensure adherence to quality standards and guest expectations.
- Reduced response times for room service orders by optimizing staffing schedules based on peak hours.
- Provided clear direction and guidance to team members, fostering a positive work environment conducive to growth and development.
- Reviewed daily sales reports to monitor revenue goals and identify areas for improvement in the room service department.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Controlled food costs and managed inventory.
SENIOR CAPTAIN RESTAURANT & BANQUET
HOTEL MID TOWN JABALPUR MP
01.2016 - 11.2017
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
JUNIOR ACCOUNTANT
RADIANT ELECTRIC CORPORATION ,JABALPUR MP
08.2012 - 12.2012
- Prepared journal entries and entered them into the system using [Software].
- Prepared bank reconciliations on a monthly basis to identify potential discrepancies between company records and bank statements.
- Assisted with the preparation of monthly financial statements.
- Reconciled month-end totals for timely and accurate reporting of financial information.
- Increased efficiency in accounts payable processing by verifying vendor invoices against purchase orders and contracts.
- Tracked funds, prepared deposits and reconciled accounts.
JUNIOR ACCOUNTANT
BAJAJ AUTO FINANCE LTD. JABALPUR MP
02.2008 - 08.2009
- Managed client billing process to ensure prompt payment, improving cash flow management.
- Collaborated with senior accountants to perform month-end closing procedures, ensuring timely financial reporting.
- Compiled and analyzed financial information to prepare entries for general ledger accounts.
- Enhanced financial accuracy by reconciling accounts and analyzing financial statements.
- Collected and reported monthly expense variances and explanations.
- Prepared working papers, reports and supporting documentation for audit findings.
Captain Waiter
HOTEL IMPERIAL. JABALPUR MP
07.2007 - 02.2008
- Trained and managed dining room staff with diverse service backgrounds.
- Showed high-level understanding of fine dining standards and practices.
- Resolved guest complaints promptly and professionally, maintaining positive dining experiences.
- Monitored staff performance to ensure consistent excellence in service delivery.
- Completed restaurant opening and closing functions that included POS report generation.
- Implemented upselling strategies that contributed to increased average check size per guest.
- Managed a team of junior waitstaff, ensuring high-quality service and adherence to restaurant standards.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Bachelor of Arts - HISTORY ,ECONOMICS, POLITICAL SCIENCE
ST. ALOYSIUS COLLEGE.
JABALPUR MP 04.2001 -
NNC "C" CERTIFICATE - NNC "C" PASSED "B" RANK CDT
1 MP SIGNAL CY NCC, JABALPUR (GOVT SCIENCE COLLEGE JABALPUR)
JABALPUR MP 04.2001 -
TRAINING ON OFFICE AUTOMATION (TOA) - DOS,WIN-98,MS-WORD,MS-EXCEL,MS-POWER POINT, PRINTE
GENERAL INFORMATION AND ACCESS NETWORK (GIAN).
JABALPUR MP 04.2001 -
High School Diploma -
KV. NO 1 GCF ESTATE , JABALPUR
JABALPUR MP 04.2001 -
CERTIFICATE COURES IN COMPUTER OPERATION - FUNDAMENTALS OF COMPUTER
GRENADIERS VOCATIONAL TRAINING CENTRE CERTIFICATE
JABALPUR MP 04.2001 -
No Degree - 10TH CLASS
KV TFRI JABALPUR
JABALPUR MP 04.2001 -
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Customer service
Relationship building
Staff development
Staff management
Sales techniques
Risk management
Problem-solving
Positive attitude
Timeline
F & B MANAGER
PLAISIR GASTRO BAR , JABALPUR MP
12.2024 - 12.2025
SENIOR CAPTAIN
LORDS OF THE DRINK, JABALPUR
02.2022 - 11.2024
SENIOR CAPTAIN & ROOM SERVICE SUPERVISOR
HOTEL ANMOL CLASSIC , DAL CHINI RESTAURANT , JABALPUR MP
01.2016 - 11.2017
SENIOR CAPTAIN RESTAURANT & BANQUET
HOTEL MID TOWN JABALPUR MP
01.2016 - 11.2017
RESTAURANT CAPTAIN & ROOM SERVICE SUPERVSOR
HOTEL SAMDAREEYA PVT LIMTED, JABALPUR MP
02.2013 - 02.2021
JUNIOR ACCOUNTANT
RADIANT ELECTRIC CORPORATION ,JABALPUR MP
08.2012 - 12.2012
JUNIOR ACCOUNTANT
BAJAJ AUTO FINANCE LTD. JABALPUR MP
02.2008 - 08.2009
Captain Waiter
HOTEL IMPERIAL. JABALPUR MP
07.2007 - 02.2008
Bachelor of Arts - HISTORY ,ECONOMICS, POLITICAL SCIENCE
ST. ALOYSIUS COLLEGE.
04.2001 -
NNC "C" CERTIFICATE - NNC "C" PASSED "B" RANK CDT
1 MP SIGNAL CY NCC, JABALPUR (GOVT SCIENCE COLLEGE JABALPUR)
04.2001 -
TRAINING ON OFFICE AUTOMATION (TOA) - DOS,WIN-98,MS-WORD,MS-EXCEL,MS-POWER POINT, PRINTE
GENERAL INFORMATION AND ACCESS NETWORK (GIAN).
04.2001 -
High School Diploma -
KV. NO 1 GCF ESTATE , JABALPUR
04.2001 -
CERTIFICATE COURES IN COMPUTER OPERATION - FUNDAMENTALS OF COMPUTER
GRENADIERS VOCATIONAL TRAINING CENTRE CERTIFICATE
04.2001 -
No Degree - 10TH CLASS
KV TFRI JABALPUR
04.2001 -