Kulbhushan Ojha
Bengaluru
Summary
- Results-oriented Learning & Development professional with 14 years of experience in creating and implementing effective L&D strategies.
- Expertise includes Leadership Development, Capability Building, and Technology-Driven Learning.
- Proven track record in collaborating with startups to develop scalable L&D frameworks that align with organizational objectives.
- Veteran Program manager bringing many years of business operations experience. Adept at leading projects from development to delivery. Effective people manager and big-picture thinker.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Manager
Kiranakart technologies pvt limited (Zepto)
Bengaluru
10.2024 - Current
- Spearheaded Learning charter across Pharma, Café, and Central Functions.
- Designed and implemented comprehensive leadership development programs, including new leader assimilation and succession planning initiatives.
- Enabled first-time people managers through Unnati project, overseeing concept, planning, and execution.
- Drove tailored learning journey for café operations to facilitate rapid adaptation for QSR industry leaders.
Senior Manager
Delhivery limited
Bengaluru
06.2023 - 08.2024
- Facilitated high-impact team interventions using psychometric tools to improve collaboration and dynamics.
- Established continuous learning culture through technology and personalized interventions, transforming mindsets and skill sets.
- Conducted comprehensive training needs analysis to define, design, and develop effective learning plans.
- Delivered targeted training interventions and implemented ongoing programs for ground workforce.
- Integrated customer experience insights into learning journeys to enhance service quality and operational KPIs.
Manager
Navi Technologies
Bengaluru
01.2022 - 11.2022
- Directed Learning charter for all organizational sectors, including Tech, Non-Tech, Corporate, and Central Functions.
- Owned Manager Capability charter, enhancing leadership skills across organization.
- Identified critical learning needs through stakeholder engagement, defining program outlines and key deliverables.
- Collaborated with external vendors to design and execute comprehensive learning journeys.
- Streamlined SOP and SLA processes, ensuring quality compliance and improving customer experience.
Learning business partner & COE
Flipkart Internet Pvt Ltd
Bengaluru
11.2012 - 12.2022
- Served as learning business partner for central teams, developing strategic interventions that drive business impact.
- Spearheaded leadership programs for managers at all levels, enhancing management skills across supply chain and central teams.
- Designed and led New Leader Assimilation Journey for senior leaders, alongside Poornata and SPARSH Journey for mid-management.
- Orchestrated change management programs and organizational development initiatives within supply chain teams.
- Pioneered innovative learning solutions, including virtual reality modules and mobile tools, to address key business challenges.
- Managed operational excellence in L&D through budget planning, vendor oversight, and effectiveness tracking.
Education
Bachelor of Commerce - Financial Accounting
Don Bosco College of Science & Management
Bengaluru06-2012
Skills
- Leadership development
- Program design
- Training analysis
- Change management
- Vendor collaboration
- Stakeholder engagement
- Learning program design
- Project management
- Cross-functional team coordination
- Talent development
- Management consultation
- Problem-solving abilities
Accomplishments
- Technology integration in learning: Launched multiple tech-enabled learning programs, like WhatsApp-based learning, to support business needs, winning recognition at the HR forum and People Matters award
- Launchpad defined, discovered, and designed the end-to-end hiring and training of interns for the supply chain business unit, with cost savings of 5 crores
- Poornata: Designed the people manager journey for the supply chain organization and anchored end-to-end closure
Certification
- Yellow belt certified 2021
- Certified Apple Trainer (ACMT) - 2020
- Course for learning and development professionals by KPMG, 2019
- Good to Great leadership program 2017
- Train the Trainer" certification course by Dale Carnegie Institute - 2017
- Facilitation with Lego blocks and experiential learning - 2017
Languages
English
First Language
Hindi
Proficient (C2)
C2
Kannada
Proficient (C2)
C2
Punjabi
Advanced (C1)
C1
References
References available upon request.
Timeline
Senior Manager
Kiranakart technologies pvt limited (Zepto)
10.2024 - Current
Senior Manager
Delhivery limited
06.2023 - 08.2024
Manager
Navi Technologies
01.2022 - 11.2022
Learning business partner & COE
Flipkart Internet Pvt Ltd
11.2012 - 12.2022
Bachelor of Commerce - Financial Accounting
Don Bosco College of Science & Management
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