Kulbhushan Ojha
Bengaluru
Summary
- Results-oriented Learning & Development professional with 14 years of experience in creating and implementing effective L&D strategies.
- Expertise includes Leadership Development, Capability Building, and Technology-Driven Learning.
- Proven track record in collaborating with startups to develop scalable L&D frameworks that align with organizational objectives.
- Veteran Program manager bringing many years of business operations experience. Adept at leading projects from development to delivery. Effective people manager and big-picture thinker.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Manager
Kiranakart technologies pvt limited (Zepto)
Bengaluru
10.2024 - Current
- Spearheaded Learning charter across Pharma, Café, and Central Functions.
- Designed and implemented comprehensive leadership development programs, including new leader assimilation and succession planning initiatives.
- Enabled first-time people managers through Unnati project, overseeing concept, planning, and execution.
- Drove tailored learning journey for café operations to facilitate rapid adaptation for QSR industry leaders.
Senior Manager
Delhivery limited
Bengaluru
06.2023 - 08.2024
- Facilitated high-impact team interventions using psychometric tools to improve collaboration and dynamics.
- Established continuous learning culture through technology and personalized interventions, transforming mindsets and skill sets.
- Conducted comprehensive training needs analysis to define, design, and develop effective learning plans.
- Delivered targeted training interventions and implemented ongoing programs for ground workforce.
- Integrated customer experience insights into learning journeys to enhance service quality and operational KPIs.
Manager
Navi Technologies
Bengaluru
01.2022 - 11.2022
- Directed Learning charter for all organizational sectors, including Tech, Non-Tech, Corporate, and Central Functions.
- Owned Manager Capability charter, enhancing leadership skills across organization.
- Identified critical learning needs through stakeholder engagement, defining program outlines and key deliverables.
- Collaborated with external vendors to design and execute comprehensive learning journeys.
- Streamlined SOP and SLA processes, ensuring quality compliance and improving customer experience.
Learning business partner & COE
Flipkart Internet Pvt Ltd
Bengaluru
11.2012 - 12.2022
- Served as learning business partner for central teams, developing strategic interventions that drive business impact.
- Spearheaded leadership programs for managers at all levels, enhancing management skills across supply chain and central teams.
- Designed and led New Leader Assimilation Journey for senior leaders, alongside Poornata and SPARSH Journey for mid-management.
- Orchestrated change management programs and organizational development initiatives within supply chain teams.
- Pioneered innovative learning solutions, including virtual reality modules and mobile tools, to address key business challenges.
- Managed operational excellence in L&D through budget planning, vendor oversight, and effectiveness tracking.
Education
Bachelor of Commerce - Financial Accounting
Don Bosco College of Science & Management
Bengaluru06-2012
Skills
- Leadership development
- Program design
- Training analysis
- Change management
- Vendor collaboration
- Stakeholder engagement
- Learning program design
- Project management
- Cross-functional team coordination
- Talent development
- Management consultation
- Problem-solving abilities
Accomplishments
- Technology integration in learning: Launched multiple tech-enabled learning programs, like WhatsApp-based learning, to support business needs, winning recognition at the HR forum and People Matters award
- Launchpad defined, discovered, and designed the end-to-end hiring and training of interns for the supply chain business unit, with cost savings of 5 crores
- Poornata: Designed the people manager journey for the supply chain organization and anchored end-to-end closure
Certification
- Yellow belt certified 2021
- Certified Apple Trainer (ACMT) - 2020
- Course for learning and development professionals by KPMG, 2019
- Good to Great leadership program 2017
- Train the Trainer" certification course by Dale Carnegie Institute - 2017
- Facilitation with Lego blocks and experiential learning - 2017
Languages
English
First Language
Hindi
Proficient (C2)
C2
Kannada
Proficient (C2)
C2
Punjabi
Advanced (C1)
C1
Timeline
Senior Manager
Kiranakart technologies pvt limited (Zepto)
10.2024 - Current
Senior Manager
Delhivery limited
06.2023 - 08.2024
Manager
Navi Technologies
01.2022 - 11.2022
Learning business partner & COE
Flipkart Internet Pvt Ltd
11.2012 - 12.2022
Bachelor of Commerce - Financial Accounting
Don Bosco College of Science & Management