Saurabh Panwar

Bus Fleet Integration & Training
Delhi & Uttarakhand

Managed operations for 50+ bus operators across Delhi and Uttarakhand, ensuring seamless service delivery and operational efficiency.

Onboarded and trained new bus operators, focusing on regions like Delhi and Uttarakhand, to enhance service quality and adherence to safety standards.

Developed and implemented comprehensive training programs, including hygiene protocols and Red Pro training, to ensure high standards of safety and service.

Oversaw sponsor listings and pricing strategies, optimizing revenue streams and service accessibility.

Successfully integrated Uttarakhand Transport Corporation (UTC) into the regional transport network, facilitating seamless connectivity in underserved areas.

Expanded UTC's service reach, addressing gaps in private bus coverage

• Develop the franchise in delhi for capturing offline market of cab and bus
• 1.3 cr GMV in the Month of June and July
• Develop and sustain strong franchise relationships by providing relevant data insights and high-quality consulting services to Cab & Bus partners revenue management advice, marketing opportunities).
• Build the portfolio of local Cab & Bus partners by introducing prospective partners to Make My Trip marketplace and facilitate their onboarding process.
• Ensure that partner Cab & Bus products (content, rates and availability) are consistently optimized on the Make My Trip sites to maximize customer conversion.
• · Secure seasonal deals and promotions within guidelines set by management to support the brands' merchandising and marketing efforts. ·
• Analyses data or insights to determine industry and consumer trends. · Devise long term development strategies for product categories/subcategories. ·
• Keep tab on fulfillment, GMV, CR% and NPS metrics and delve into metrics to identify gaps, develop hypothesis and data to drive improvements. ·
• Develop new processes or optimize existing processes to keep marketplace balanced, reliable and efficient. ·
• Plan and manage multiple projects & campaigns with the ability to execute flawlessly in a constant changing and complex environment. ·
• Build and develop strong relationship with external partners and internal cross functional teams (Product, IT & Support) in order to successfully contribute to the long term growth of the business.
• Successfully maintained clean, valid driver's license and access to reliable transportation.