Kuldeep Kaur
Hoshiarpur
Overview
10
10
years of professional experience
Work History
Office Executive
British Overseas Solution
Hoshiarpur
05.2021 - Current
- Reviewed files and records to obtain information and respond to requests.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Answered office phones to assist and direct customers.
Office Executive
Rai Trade Test Center
Hoshiarpur
12.2019 - 05.2021
- Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
- Answered office phones to assist and direct customers.
- Organized and maintained filing systems, both electronic and paper.
Receptionist
Elvis Institute of Foreign Language
Hoshiarpur
07.2015 - 10.2018
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
- Verified visitors' identification cards before allowing access to the building.
Education
Master of Arts - History
Panjab University
Chandigarh06-2016
Bachelor of Arts -
Panjab University
Chnadigarh07-2014
Training Certificate -
Red Cross
Hoshiarpur02-2009
High School Diploma -
PSEB
Hoshiarpur04-2005
Skills
- Office administration
- Expense tracking
- Conflict management
- Data entry
- Training and coaching
- Documentation and control
- Customer service
Languages
Punjabi
First Language
Hindi
Proficient (C2)
C2
English
Upper Intermediate (B2)
B2
Timeline
Office Executive
British Overseas Solution
05.2021 - Current
Office Executive
Rai Trade Test Center
12.2019 - 05.2021
Receptionist
Elvis Institute of Foreign Language
07.2015 - 10.2018
Master of Arts - History
Panjab University
Bachelor of Arts -
Panjab University
Training Certificate -
Red Cross
High School Diploma -
PSEB
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