Kuldeep Kumar
Assistant Manager IT Infrastructure
Hamirpur
Summary
Results-driven IT professional with expertise in IT infrastructure management, network engineering, and systems administration. Equipped with a Bachelor's degree in Information Technology and formal training in Management of Information Systems. Skilled in enhancing operational efficiency and delivering innovative solutions in fast-paced environments.
Overview
3
3
Languages
3
3
Certifications
11
11
years of professional experience
Work History
Assistant Manager (IT Infrastructure)
Himalayan Infracorp Private Limited
03.2024 - Current
- Strategic IT Leadership and Infrastructure Management.
- Developed short-term & long-term IT strategies aligned with corporate infrastructure and nationwide business processes & ERP systems.
- Designed, developed, and maintained entire infrastructure systems, including LANs, WANs, security, and wireless frameworks.
- Engineered LAN/WAN/WLAN solutions for new constructions and renovations, optimizing performance using architectural blueprints.
- Analyzed network performance metrics to identify improvement areas.
- Implemented enterprise monitoring software, ensuring 99.9% uptime across all network systems.
- Enhanced network performance through monitoring, issue resolution, and strategic upgrades, resulting in a 20% efficiency improvement.
- Collaborated with network architects to investigate local & wide-area data network faults and improve performance.
- Monitored firewall settings to ensure alignment with security policies.
- Managed firewall environments in alignment with IT security policies, ensuring network protection & compliance.
- Conducted security audits & validation of new devices, ensuring viability and network compatibility.
- Resolved infrastructure issues to maintain network functionality.
- Served as the primary contact for infrastructure issues, overseeing LAN/WAN/WLAN switching, network protocols, cabling, and telephony devices.
- Provided expert support for troubleshooting, installation, and maintenance across switches, routers, servers, wireless gear, power supplies, and PCs.
- Assisted on-site engineers and remote users, streamlining installations and reducing troubleshooting response time by 30%.
- Assessed vendor proposals to ensure alignment with project goals.
- Reviewed proposals & contracts meticulously, ensuring accuracy and compliance with IT and infrastructure needs.
- Conducted cost analysis for product/vendor selection, ensuring optimal CCTV, EPBX, PRI link, and telecommunications management.
- Maintained network documentation to support system reliability.
- Documented network configurations, changes, and incidents, contributing to a 20% reduction in system downtime incidents.
Technical Lead (IT Infrastructure)
Paras Spices
05.2022 - 03.2024
- Led technical initiatives while reporting directly to the Director of the organization.
- Mentored junior developers through regular 1-on-1 meetings, providing guidance on best practices, coding standards, and career growth opportunities.
- Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process.
- Implemented continuous integration and deployment strategies for faster release cycles and improved application reliability.
Senior Executive IT
Patel Infrastructure Ltd
03.2018 - 04.2022
- Reported directly to the Senior Manager, IT, as a Senior Executive.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
Executive IT
Paras Spices
09.2015 - 02.2018
- Executed IT strategies while reporting directly to the director of the organization.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
Education
MBA - Information Technology Management
Omega Institute of Management And Technology
Delhi, India 04.2001 -
Bachelor of Science - Information Technology
Punjab Technical University
Jalandhar, India03-2013
No Degree - Computer Hardware & Networking Professional
Jet King
Chandigarh, India 04.2001 -
High School Diploma -
Gyan Sagar Art And Craft Teacher Training Institute
Amritsar, India 04.2001 -
Skills
Network Configuration
LAN administration
WAN management
TCP/IP protocols
Subnetting
Microsoft Windows Server
Computer Networking
Virtual LAN
Data Backup
Hardware and Infrastructure
Fiber Networking
SAP & ERP
Tally Prime Server
Certification
Certification in Microsoft Certified Professional (MCP) - With specialization in Microsoft Windows Server 2003, Windows XP Professional this certification provided a deep understanding of implementing, maintaining, and troubleshooting the Microsoft technologies environment (2008)
PERSONAL PROFILE
- Date of birth: 16th Oct.1984 (Sixteenth October, Nineteen Eighty-Four)
- Father's Name: Sh. Gain Chand
- Permanent Address: V.P.O. Mundkhar, Tehsil Bhoranj, Distt. Hamirpur -176044 (Himachal Pradesh)
- Marital Status: Married
- Passport Number: V6041504
Timeline
Assistant Manager (IT Infrastructure)
Himalayan Infracorp Private Limited
03.2024 - Current
Technical Lead (IT Infrastructure)
Paras Spices
05.2022 - 03.2024
Senior Executive IT
Patel Infrastructure Ltd
03.2018 - 04.2022
Executive IT
Paras Spices
09.2015 - 02.2018
MBA - Information Technology Management
Omega Institute of Management And Technology
04.2001 -
No Degree - Computer Hardware & Networking Professional
Jet King
04.2001 -
High School Diploma -
Gyan Sagar Art And Craft Teacher Training Institute
04.2001 -
Bachelor of Science - Information Technology
Punjab Technical University