Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kuldeep Kumar Shrivastav

Summary

Dynamic Technical Delivery Manager with a proven track record at Sopra Steria, adept in Agile frameworks and stakeholder management. Successfully led multiple scrum teams, enhancing delivery efficiency and achieving high customer satisfaction. Proficient in Azure DevOps and committed to fostering collaboration, driving project success through innovative solutions and effective communication.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Technical Delivery Manager

Sopra Steria
11.2020 - Current
  • Company Overview: McDonald's MyStore covers essential elements and common requirements across all European Backoffice systems. MyStore was developed to replace the existing old products used by McDonald as RDS and SMS integrated with NewPos system. MyStore web application was developed to access the application on tablet. 52 countries were migrated to MyStore from its legacy systems.
  • Managed 4 separate scrum teams with 6 to 10 members each delivering work package of different area of MyStore product.
  • Effective stakeholder management involving various business teams including markets SPOC, BA and SMEs.
  • Created user stories and epics and prioritized the product backlog after discussion with PO and stakeholders.
  • Guided the teams in shifting from a waterfall mindset to an Agile approach, successfully facilitating their transition to Scrum methodology within three months.
  • Engage in effective collaboration with the Product Owner, Delivery manager and business stakeholders' users to define the scope and objectives of the Scrum framework.
  • Monitor and manage the progress of development activities to ensure timely delivery.
  • Ensured delivery governance by facilitating the implementation of the Scrum framework, including Sprint Planning, backlog grooming sessions for requirement clarification, estimation, and prioritization, as well as conducting other ceremonies such as Daily Standups, Sprint Reviews, and Sprint Retrospectives.
  • Worked with development leads to implement automation using DevOps processes and AzureDevOps tool sets, and achieved flexible release process with minimum manual intervention, and helped to reduce timescales of the testing and release process.
  • Maintained a RAID log (Risk, Assumption, Issues, Dependency) and reviewed with stakeholders on an agreed frequency to manage RAID entries, decide on actions and track agreed remediations to closure.
  • Initiated the creation of the Agile Community Practice and ensured regular exchange of new ideas, tools, and techniques and best practices.
  • Established a knowledge repository on Confluence where community members could access shared resources, documents, and recordings of previous sessions.
  • Set up dedicated Teams channel where members could share insights, ask questions and collaborate.
  • Successfully led the team to deliver to committed timelines and budget and went on to receive excellent customer feedback and various awards for Customer Delight and Delivery excellence.
  • Managing stakeholders and requirement for Cash module for all the 52 markets (Approx 4000 stores) being migrated to MyStore from RDS, SMS and NewPOS integrated system.
  • Managed evolving and conflicting requirements and feedback from multiple stakeholders and subject matter experts (SMEs).
  • Increased the frequency of demos, as users provided better feedback when viewing a functioning system instead of just design mockups.
  • Led the team in the chatbot development for Mcd application using AI/ML.
  • McDonald's MyStore covers essential elements and common requirements across all European Backoffice systems. MyStore was developed to replace the existing old products used by McDonald as RDS and SMS integrated with NewPos system. MyStore web application was developed to access the application on tablet. 52 countries were migrated to MyStore from its legacy systems.
  • Technical skill set includes C#, OOPS, Bootstrap, CSS, HTML5, XML, JavaScript, jQuery, AngularJS, Angular6, ReactJs, ASP.Net 2.0/3.5/4.0, MVC3/MVC4, Entity Framework, WCF, Web services, Web API, Design Pattern, Nant scripting, Nunit, SQL Server 2005/2008/2012/2016, VSS, TFS, SVN, Gitlab, Agile Central, Python.
  • Challenges Faced: Changing Requirements: Scope creep was often challenging but adapted to changes while constantly assessing the impact on timelines and resources.
  • Prioritization of user stories: Deciding on the priority of features and user stories was challenging under conflicting opinions from stakeholders.
  • Skills Used: Jira, Confluence, RCA, Agile central, Service Café, MoveIT, Azure Data Factory (ADF).
  • Technology Used: WPF, WCF, Window Service, SQL server, MS Azure.

Project Lead

Genpact Headstrong Capital Market
11.2010 - 12.2018
  • Company Overview: This was basically a banking project which consists of hundreds of applications i.e., web-based applications, Console applications; windows-based application and WCF services. This is flow-based application in banking data being processed from different-2 application and processed data is being used by other application. This is very critical sequential flow-based application.
  • Project management and planning - Created detailed project plans and tracked execution.
  • Client and Stakeholder engagement - Regular engagement with key stakeholders to keep them informed on progress, any anticipated issues and risks.
  • Trained the team to transition from traditional methods to adopt Agile practices.
  • Successfully persuaded individuals to embrace new approaches despite lacking formal authority, using effective communication skills and experience.
  • Worked with DevOps team to ensure CI/CD pipeline setup and post-production monitoring for smooth deployments.
  • Stay updated on industry trends, adopting new technologies and best practices.
  • Guided team to maintain comprehensive technical documentation and address technical risks on time.
  • Promoted Agile (Scrum) and DevOps practices for efficient project execution.
  • Ensured of smooth backlog grooming sessions for developers to analyse the technical feasibility of the solution.
  • Change Management - Created supporting documentation and obtained necessary approvals from the change approval boards.
  • Capacity Planning - Regular review of database and system performance with database and system administrators to ensure smooth functioning of the system.
  • This was basically a banking project which consists of hundreds of applications i.e., web-based applications, Console applications; windows-based application and WCF services. This is flow-based application in banking data being processed from different-2 application and processed data is being used by other application. This is very critical sequential flow-based application.
  • Skills Used: Jira, Confluence, RCA- Fish bone, Agile central, Service Café, MoveIT, DevOps, ADF, ETL.
  • Technology Used: Dotnet, SQL server, AngularJs.

Senior Developer

Dell Perot Systems
10.2007 - 11.2010
  • Company Overview: Healthcare project US client.
  • Development and designed the assigned module.
  • Healthcare project US client.
  • Technologies Used: .Net, SQL Server.

Education

International Project Management Best Practices (PMP) -

PMAC Consulting Private Ltd
01.2023

Bachelor of technology -

Motilal Nehru National Institute of technology
Allahabad, U.P., India
01.2007

Skills

  • Agile Frameworks (eg, Scrum, Kanban)
  • JIRA
  • Confluence
  • Azure DevOps
  • Copilot
  • SonarQube
  • ZAP proxy
  • Test-Driven Development (TDD)
  • Behaviour-Driven Development (BDD)
  • DevSecOps
  • Training and coaching at Enterprise level and team levels
  • Estimation
  • Metrics analysis and reporting
  • Defect management and reporting
  • Collaboration and stakeholder management
  • Project Management

Certification

  • Microsoft certified Asp.Net using C#, MCTS 70-536
  • ITIL v3 foundation training, emphasizes on Strategy, Design, Transition and Operation in the context of Services and service management, ITIL V3
  • Certified Scrum Fundamentals, #740831
  • PMP certified, 3983367
  • AI-900 Certified, QEC392-55A688
  • Six Sigma Yellow Belt, trained and tested
  • Databricks GenAI and AI For All Certified

Languages

French
First Language
French
Beginner
A1
French
Beginner
A1

Timeline

Technical Delivery Manager

Sopra Steria
11.2020 - Current

Project Lead

Genpact Headstrong Capital Market
11.2010 - 12.2018

Senior Developer

Dell Perot Systems
10.2007 - 11.2010

International Project Management Best Practices (PMP) -

PMAC Consulting Private Ltd

Bachelor of technology -

Motilal Nehru National Institute of technology

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Kuldeep Kumar Shrivastav