KULDEEP SINGH
logistics and operation management
Mumbai
Summary
Results-driven, self-motivated, and resourceful logistics/operations manager with practical hands-on experience. Proven track record of contributing to the overall growth strategy of an organization. Demonstrated ability to ensure first-class delivery to the customer base, with extensive experience working with retail and logistics companies and distribution networks, bringing over 17 years of expertise. Seeking new opportunities in a esteemed organization that offer a genuine opportunity for professional progression.
Overview
18
18
years of professional experience
3
3
Certifications
Work History
HEAD OPERATIONS
FARMPAL TECHNOLOGIES PRIVATE LIMITED
09.2021 - 06.2022
- Worked closely with key personnel and management to provide high-quality strategic leadership and specified territory
- Negotiations of a contract, recruitment, training & development of new staff
- Identified & managed the inventory of crates/cases received and returned by stores on a daily, weekly, and monthly basis
- Maintained excellent high-performing teams and proactively ensures plans are executed consistently by addressing issues on an ongoing basis
- Ensures that deployment and necessary approvals of Ad-hoc vehicles
- Collaborated with a cross-functional team including ground staff, accounts & marketing to understand products life cycle budgetary concerns, clients feedback and original goals
- Ensured forecasting material demand & planned & implemented a logistics strategy in consummated manner.
TRANSPORT MANAGER
RELIANCE RETAIL LIMITED
09.2018 - 06.2021
- Responsible for monitoring & reporting as well as analyzing Transportation Costs
- Professionally guiding the staff and team associated with Repairs & maintenance to equipment, vehicles, and facilities
- Identifying and managing the inventory of crates/cases received and returned by stores on a daily, weekly, monthly, and quarterly basis
- Ensuring no error review and assessment of indent, delivery picking., stacking, and quality checks as per company SOP daily
- Working on maintaining transport bills, MIS, invoice processing & verification prepared on a daily and monthly basis
- Making sure that deliveries are done as per (TAT) by ensuring the safety of vehicles, meeting its required legal and RTO requirements & organizing its easier route and prompt schedule
- Identify, implement and report the progress of key logistics initiatives and develop strategies for exceptional logistic challenges like dangerous goods/products
- Analyzing the financial impact of proposed logistics changes, such as routing shipment modes, product volumes or mixes, or carriers and recommend optimal transportation solutions
- Lead & coordinated with the delivery team ensuring timely delivery of the products.
- Oversaw team of 130 drivers by reviewing performance to promote timely and efficient deliveries and operations.
DELIVERY MANAGER
FOOD VISTA INDIA
08.2015 - 09.2018
- Assisted with customer orders & plans and handled deliveries of orders
- Built professional relations for present & prospective businesses with clients by delivering productive services and ensuring business growth
- Lead & coordinated with delivery team ensuring timely delivery of t products.
- Oversaw daily operations of delivery team, ensuring timely completion of tasks and adherence to company policies.
- Enhanced team performance by providing regular feedback, coaching, and training opportunities.
- Coordinated efficient routes and schedules for 400-rider team
ASSISTANT OPERATIONS MANAGER
CMS SECURITAS LTD.
03.2013 - 07.2015
- Directed investigation and verified shortages incurred and resolved clients/head office grievances
- Managed and developed team of custodians
- Conducted surprise audits for vehicles/fleet associated and took care of operational activities
- Handled issues related to cash deposits in ATM's and transportation
- Responsibly handled on-time routing & tracking of cash loading
- In compliance with Company Quality Standard selected most economically convenient vendors and handled MIS data management
- Handled manpower spanning 300 employees in organization.
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results
OPERATION MANAGER (DELIVERY HEAD)
AGARWAL PACKERS & MOVERS LTD
08.2010 - 02.2013
- Proactively and efficiently resolved clients' grievances
- Handled almost 200 deliveries on day-to-day basis
- Responsible for documentation of Dispatch/Forward as per delivery destination
- Credentialed product as per invoice i.e Weight, Values, Copies of Invoices Stamps & signs of authorized person
- Verifying loading sheet & loaded material as per its destination
- Ensuring for Delivery Run Sheet / Proof Of Delivery) & Truck Unloading Report
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
ASSISTANT BRANCH MANAGER
PATEL INTEGRATED LOGISTICS LTD.
04.2004 - 07.2010
- Had professional expertise in PO tracking, Timely stock dispatch, Sale target follow-up
- Trained and developed a team and maintained SOP
- Provided support to Operations, Distribution, and Customer Service teams, various cost savings initiatives, Reconciled and approved weekly/monthly logistics partner invoices
- Collaborated and coordinated with purchase teams regarding modern trade strategies including introduction of new products, Offer planning, payment follow-up, and maintaining stock level
- Maintained operations by initiating, coordinating, and enforcing program and personnel policies and procedures.
- Supervised team of 25 branch employees and made recommendations regarding performance evaluations
Education
Bachelor of Arts - Political Science
Allahabad University
Allahabad 04.2001 -
Skills
Supply Chain Management
5s & Kaizen
Time Management
Leadership Traits
RTO Legislation Management
Training & Staff Management
Budget Management
Commercial Negotiation
Delivery Management
Inventory Management
Customer Order Tracking
Warehouse Management
Vendor Management
Logistics Operations
Logistical Documentation
Supply Chain Management
Certification
May 2024, COMPLETING SIX SIGMA ASSESSMENT LearnTube by Career Ninja
Accomplishments
- 2012, APPRECIATION LETTER BY MR.PREMAN DINARAJ IAAS, Director of Finance VPCIL (Nuclear Power Corporation of India Limited) Agarwal Packers & Movers Ltd.
- 2012, AWARD FOR BEST DELIVERY HANDING Agarwal Packers & Movers Ltd.
- 2014, EXTRA MILE AWARD FOR DETECTING & RECOVERY OF CUSTODIAN THEFT/ FRAUD CASES IN MUMBAI CMS Securitas Ltd.
- 2014, LETTER OF APPRECIATION BY PRESIDENT / CHIEF OPERATING OFFICER CMS Securitas Ltd.
Languages
English
Intermediate (B1)
Hindi
Bilingual or Proficient (C2)
Marathi
Bilingual or Proficient (C2)
Timeline
HEAD OPERATIONS
FARMPAL TECHNOLOGIES PRIVATE LIMITED
09.2021 - 06.2022
TRANSPORT MANAGER
RELIANCE RETAIL LIMITED
09.2018 - 06.2021
DELIVERY MANAGER
FOOD VISTA INDIA
08.2015 - 09.2018
ASSISTANT OPERATIONS MANAGER
CMS SECURITAS LTD.
03.2013 - 07.2015
OPERATION MANAGER (DELIVERY HEAD)
AGARWAL PACKERS & MOVERS LTD
08.2010 - 02.2013
ASSISTANT BRANCH MANAGER
PATEL INTEGRATED LOGISTICS LTD.
04.2004 - 07.2010
Bachelor of Arts - Political Science
Allahabad University
04.2001 -
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