Summary
Overview
Work History
Education
Skills
Professionalexpertise
Roles And Responsibilities
Personal Information
Languages
Certification
Timeline
Generic

KULDEEP SINGH

Noida

Summary

To pursue a career with an organization having a global vision that encourages creativity and offers an opportunity to learn and develop skills. Aspire to use and enhance my knowledge and ability to work in harmony with my colleagues.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Supervisor

Tower vision India Pvt. Ltd.
  • Directed and supervised a team of 33 employees in daily operations.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Resolved field complaints in a timely manner, while ensuring field satisfaction.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Ensuring all agreed SMS, Reports, and Dashboards are being published with zero lapse within all relevant stakeholders.
  • Understanding the Management/Circle requirement and preparing the dashboard accordingly.
  • Maintaining different types of dashboards for special KPIs to show site performance by using different types of Excel objects and formulas.

Engineer TOC Lead

Tower vision India Pvt. Ltd.
  • Supporting the field Team, TOC, and HO Ops team with regular targeted info and analysis.
  • Acting as SPOC for Internal TOC team for various kinds of Customized Data/Analytics.
  • Adhering to the TOC Process and ensuring that other team members are also adhering.
  • Daily outage report, Toc outage report, IPCOLO JIO, and manage data all portals.
  • Published daily report to upper-level management on a daily basis.

O&M Lead

SG Encon
Noida
08.2023 - 12.2023
  • Developed and implemented lean initiatives to improve operational efficiency.
  • Maintained uptime above 99.99% to all operators.
  • Maintaining a big team of O&M agency, 30 technicians, and 8 engineers.
  • Handling all types of O&M activity.
  • Planning and implementation of PM schedule.
  • Rectification and analysis of day-to-day faults.

Energy Manager

SG Encon
Noida
01.2024 - Current
  • Analyzed utility bills, energy consumption data, and other sources to identify cost saving opportunities.
  • Conducted audits of existing systems to assess energy efficiency and recommend improvements.
  • Created reports on energy performance metrics for senior management.
  • Coordinated with Customer for the purchase of materials, services, and equipment needed for projects.
  • Developed and implemented energy management strategies to reduce energy usage and costs.
  • Verified energy bills and meter readings.

Education

Bachelor of Arts - Political Science

R.B.S College Allahabad University
Allahabad U.P.
05-2019

GED -

GNIC
Mirzapur U.P.
04-2015

High School Diploma -

GNIC
Mirzapur U.P.
04-2013

Skills

  • IBM Airtel Net cool
  • HP service Management (HPSM PROTAL)
  • Delta RMS
  • IBM TATA Net cool
  • LSMR RJIO Portal
  • Outlook
  • Share-point
  • Power-point
  • Power BI

Professionalexpertise

  • 6 Year in Tower vision India Pvt. Ltd.
  • Professional with 1+ years of extensive experience in Performance Management, Network Management System and Alarm Monitoring.
  • Expert in Excel for maintaining and organizing data by using different types of objects, formulas, graphical representation.
  • Proficient in Alarm Management and having depth understanding in Incident Management and Business Process.
  • 1 Year in SG Encon Pvt. Ltd.

Roles And Responsibilities

  • Ensuring all Agreed SMS/Reports/Dashboards are being published with ZERO lapse within all relevant stakeholders.
  • Understanding the Management / Circle requirement and preparing the dashboard accordingly.
  • Maintaining different type of dashboard for special KPI's to show site performance by using different type of Excel objects & Formula.
  • Co-ordinate with the IBM /IT for any issue in NETCOL server.
  • Updating Token, Rectification date, Solution, Mobile Number, Dismantle Sites & sites OPCOs on daily basis.
  • Supporting the field Team/TOC/HO Ops team with Regular Targeted Info & Analysis.
  • Acting as SPOC for Internal TOC team for various kind of Customized Data / Analytics.
  • Ensuring timely data sharing to Audit Team/HO Ops/Field Team/Finance/SCM or to any domain, agreed.
  • Adhering to TOC Process and ensuring that other team members are also adhering.
  • Responsible for continuous improvement of process, policies, procedures.
  • Published daily report upper-level management on daily basis.
  • Daily outage report/Toc outage report/ IPCOLO JIO / Manage data all portals.
  • Fault analysis.
  • Coordinating with all field engineers, supervisor etc, for timely execution of the work.

Personal Information

  • Father's Name: Mr. Ajay Singh
  • Date of Birth: 06/04/98
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Single

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2

Certification

a government-certified exam in India that tests basic computer skills and applications. The course is designed to provide a basic understanding of computer concepts and principles.

Timeline

Energy Manager

SG Encon
01.2024 - Current

O&M Lead

SG Encon
08.2023 - 12.2023

Supervisor

Tower vision India Pvt. Ltd.

Engineer TOC Lead

Tower vision India Pvt. Ltd.

Bachelor of Arts - Political Science

R.B.S College Allahabad University

GED -

GNIC

High School Diploma -

GNIC
KULDEEP SINGH