KULDEEP SINGH
PUNJAB
Summary
Customer-focused professional with expertise in travel destinations and industry trends. Proven ability to manage trips effectively while enhancing client experiences. Strong communicator adept at addressing inquiries and alleviating concerns, ensuring clients are excited for their journeys.
Overview
12
12
years of professional experience
Work History
Tour Executive
JB Travels & Immigration
01.2021 - Current
- Deal in Air Ticket and Tour Packages
- Counselor Study or tourist visa or work visa for canada
- University fee
- Money exchange
- Travel and hospitality service
- Handled travel arrangements for groups, couples, executives and special needs clients.
- Reserved tickets, booked accommodations and rental transportation to accommodate needs of customers.
- working on GDS Amadeus
Back Office Executive
Teleperformance india pvt ltd
03.2019 - 04.2020
- Apple leisure group process air tickets backend department
- work on amadeus software
- handling tickets, alterations, cancellations, and providing flight timings information
Senior Executive
INTELENET GLOBAL SERVICES,
07.2016 - 09.2018
- Air ticketing executive
- handling tickets, alterations, cancellations, and providing flight timings information
Executive
Uber
02.2015 - 07.2016
- Cab service provider to customers
- helping with the auditing process, provide client support and understand requirements between the client and the company
Sales Executive
Vodafone Group
05.2013 - 01.2015
- Dealing with customers and achieve sales targets
- Selling products and services using solid arguments to prospective customers.
- interact directly with customers, understand their needs, build trust and create a personal experience to be remembered.
Education
12th Passed - Arts stream
Government Senior Secondary School - Boys
2010
10th - Science, Commerce, and Arts
Government Boys Senior School
2008
Skills
- Executive Travel
- Judgement and Decision Making
- Client Representation
- Travel Arrangements
- Reservation Confirmation
- Customer Service Representative
- Customer Needs Assessment
- Product Sales
Additional Information
- DECLARATION I hereby declare that all the information given above is authentic to the best of my knowledge.
Languages
ENGLISH .HINDI ,PUNJABI
Timeline
Tour Executive
JB Travels & Immigration
01.2021 - Current
Back Office Executive
Teleperformance india pvt ltd
03.2019 - 04.2020
Senior Executive
INTELENET GLOBAL SERVICES,
07.2016 - 09.2018
Executive
Uber
02.2015 - 07.2016
Sales Executive
Vodafone Group
05.2013 - 01.2015
12th Passed - Arts stream
Government Senior Secondary School - Boys
10th - Science, Commerce, and Arts
Government Boys Senior School
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