KULDEEP YADAV
Gurugram
Summary
Dynamic professional with proven expertise in revenue optimization and customer satisfaction. Proficient in SAP integration and debt recovery, excelling in complex problem-solving and vendor relationship management. Focused on enhancing operational efficiency and achieving exceptional results in high-pressure environments.
Overview
14
14
years of professional experience
Work History
Assistant Manager
ADANI TOTAL GAS LIMITED
FARIDABAD
12.2019 - 02.2025
- Managing residential, industrial, and business segments for Region 2
- Revenue optimization for PNG & CNG divisions in Region 2
- Managing and evaluating customer care activities and closure of complaints within TAT.
- Conduct customer account reconciliations
- Managed escalations and negotiated with past-due accounts for effective debt recovery
- Manage and pursue overdue accounts for timely resolution outcomes.
- Execute additional assigned tasks to enhance support for Accounts/BD Department.
- Develop and manage strong, cooperative connections with industrial, commercial, and CNG customers (oil marketing companies).
- MIS report generation.
- Managed legal case initiation for summary suit and cheque dishonor in accordance with Section 138.
Senior Executive
Jubilant Food Works Limited
Noida
07.2014 - 10.2019
- Working on the S4 HANA Finance module.
- Invoice and purchase order processing, payment handling, and reimbursement management.
- Vendor account reconciliation.
- Managing end-to-end cycle of early discounting process (PV) independently, including all activities involved in same.
- Roles/Tcode alignment for finance users in SAP.
- Streamlined integration efforts for existing application within SAP
- Vendor identification in bank and challenges associated with payment.
- Manage monitoring of finance-related IDOC transactions within SAP.
- Function as central point for addressing all finance-related questions and concerns.
- Addressing challenges within current processes to optimize system functionality and improve user experience
- Facilitating coordination between IT department and external developers for streamlined process implementation
- Facilitating comprehensive support throughout India for Domino's and Dunkin' Donuts, including Domino's Sri Lanka and Bangladesh.
- Processed vendor payments and salaries to ensure timely financial operations.
Oversaw operating and capital expenditures to maintain budget compliance.
Conducted various finance-related tasks, including temp role responsibilities and expense oversight. - Performing restaurant audit for revenue evaluation
Executive
Indraprastha Gas Ltd
New Delhi
01.2011 - 07.2014
- Managed billing operations for commercial customers in Delhi and NCR.
- Engaged in all end-user activities, from customer registration to consumption billing within SAP..
- Manage device operations involving meter installation, replacement, and SAP meter reading uploads.
- Directed entire billing cycle for commercial PNG customers, from initial move-in information to final billing
- Managed billing-related customer complaints, including reversal of bill documents, correction of erroneous meter readings, and preparation of revised bills.
- Enhances customer satisfaction by providing outstanding support.
- Sales Projections.
- Document day-to-day payment transactions diligently.
- Managed coordination efforts with customer and projects for seamless commissioning of PNG connection at customer premise
- Debt Coordination
Education
BBA - Finance
New Era Institute of Professional Studies
New DelhiMBA - Marketing & Finance
Institute of Management Technology CDL
GhaziabadSkills
- Customer service and satisfaction
- Problem solving
- SAP integration
- Invoice processing
- Vendor management
- Debt recovery
- Legal case management
- Customer account reconciliation
- Revenue optimization
Timeline
Assistant Manager
ADANI TOTAL GAS LIMITED
12.2019 - 02.2025
Senior Executive
Jubilant Food Works Limited
07.2014 - 10.2019
Executive
Indraprastha Gas Ltd
01.2011 - 07.2014
BBA - Finance
New Era Institute of Professional Studies
MBA - Marketing & Finance
Institute of Management Technology CDL
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