KULDEEP YADAV
Bhopal
Summary
Dynamic Customer Service Associate with a proven track record at Magnum Distributors, recognized for significantly enhancing customer satisfaction through adept problem resolution and effective complaint handling. Extensive product knowledge has been leveraged to deliver accurate information, consistently resulting in positive client feedback. A strong collaborator excelling in team environments, with a keen ability to actively listen to customer concerns and ensure swift, satisfactory outcomes that foster loyalty and trust. Committed to driving excellence in customer service and contributing to team success.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Magnum Distributors
Bhopal
08.2022 - 09.2023
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Bachelor Of Commerce -
Rajeev Gandhi College
07.2023
Skills
- Complex Problem-solving
- verbal and written communication
- Adaptable learner
- Computer skills
Timeline
Customer Service Associate
Magnum Distributors
08.2022 - 09.2023
Bachelor Of Commerce -
Rajeev Gandhi College