Profile Summary Over 15 years of diversified professional experience in Quality Assurance, Manual Testing, Automation Testing, production support, Web Testing, Functional and Regression Testing of Multi-tier Web based applications, client-server and standalone application in retail, utility ,Ecommerce and Banking Domains. Self-starter with ability to work in fast-paced environment, accompanied by strong leadership. Experience and thorough understating of Software development process including Agile, Waterfall Software development life cycles. Developed and maintained Test Design, Test Strategy, Test Plans, Test Cases, Test Procedures and Test Scripts for Manual and Automated testing. Identify functional area for automations. Define the automation tool required based on technical Have hands on experience in POM in selenium using Java. Have experience in test automation framework design and development. Create and Manage test data. Have extensive work experience functional testing (Web, Desktop Applications, Mobile applications, Web service API), black box testing, smoke testing, system testing, security testing, system testing, regression testing. Design, develop and execute API automation framework using RestAssured with TestNG framework Had extensive work experience in testing Payment gateway integration testing for ecommerce websites. Administered entire gamut of Quality Assurance/Testing by gathering requirement as per testing and production environment, design and development of Test strategy, Test planning, effort estimation in agile environment. Have experience in working different databases (SQL and NOSQL) such as MYSQL, MSSQL Server, and ElasticSearch. Conduct database testing for verification of data, verification of database design, verification of data integrity & SQL scripts. Design, develop and execute the automation framework for DB Testing. An expertise in Software Testing, Quality Assurance, and Data Analysis. Successfully evaluated project progress, identified problems. Implemented company procedures, and wrote reports, analyzed quantitative & qualitative business data to develop solution design capable of fulfilling customer's needs. Competent in driving deployment of projects & system development strategy while ensuring maximum operational efficiency; reviewed existing systems & business requirements and facilitated implementation of systems/processes. Skilled in designing systems for change in IT project operations to design technical solutions, ensuring functionality adherence & enhancing competitive advantage. Gathered and analyzed data in support of test cases, wrote test plans for tracking defects & fixes in product development, software application development, information systems & operations systems. Persuasive & Influential Professional, targeting assignments in Quality Testing with an organization of repute, preferably in IT sector Have experience in communicating with internal/external clients to determine specific requirements and expectations; managing client expectations as an indicator of quality. Had distinguished capabilities of ensuring delivery of high quality services to support client’s business needs & achieve continued high client satisfaction from all operational users. Notable Accomplishments Across The Career Received Service Awards for 5, 7 & 10 Years Anniversary for sincere dedication & commitments to responsibilities served over the period Mitigated defects by developing metrics to determine inefficiencies & areas for improvement across systems; improved timeframes for more than 25% of projects by successfully maintaining change management process Acted as a part of: o New product since inception to successful stability to product in Agile Environment o Successful completion & deployment of ecommerce websites, search engine, maintenance projects while working with Bench Mark IT Solutions. Highly reliable and experienced with track record of helping clients improve bottom-line numbers by providing tailored advice, expertise and innovative solutions. Adept in quickly identifying customer needs and designing customized strategies to maximize company performance and profitability. Skilled in analyzing industry trends, competitor activities and market conditions to make timely decisions. Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels.